Mandarin Oriental, Munich

Mandarin Oriental, Munich Reviews

Mandarin Oriental, Munich

Neuturmstraße 1, Munich, 80331, GermanyView Hotel Details
Mandarin Oriental, Munich
Mandarin Oriental, MunichMandarin Oriental, MunichMandarin Oriental, Munich
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Mandarin Oriental, Munich Guest Reviews

4.5/5
Great
67 review
Verified reviews
Location4.5
Amenities4.4
Service4.6
Cleanliness4.6
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All reviews(67)
Positive reviews(42)
Reviews with photos/video(1)
Negative reviews(3)
Adil Apac
Deluxe King Room
Stayed in Feb 2024
Couples
10 review
4.2/5
Very Good
Posted on Mar 3, 2024
Good location, excellent view from high floor room
Guest User
Premier Deluxe King Room
Stayed in Aug 2024
Business travelers
76 review
5.0/5
Outstanding
Posted on Aug 21, 2024
Very good location
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Guest User
Stayed in Dec 2024
Couples
5.0/5
Outstanding
Posted on Dec 15, 2024
Mandrian oriental never disappointed. All employees are well trained and seemed happy to work here. The staff members and bellman get to know us and greet us by name. The room is spacious, clean, and well maintained. Bright hallway. The housekeeper done great job, supply extra water and extra amenities requested. Everything was perfect.
Guest User
Stayed in Dec 2024
Other
5.0/5
Outstanding
Posted on Dec 5, 2024
Rarely does a hotel manage to create such a perfect atmosphere of relaxed luxury. Every staff member seemed genuinely happy to be there, which created this infectious positive energy throughout the property. The thoughtful design elements and attention to acoustic comfort made every space feel intimate and welcoming. It's the kind of place where you can truly exhale and feel at h
Guest User
Stayed in Nov 2024
Couples
5.0/5
Outstanding
Posted on Nov 5, 2024
A great hotel in an amazing location. We arrived late and were greeted by the most friendly team. The room was well appointed, with all the amenities you could need. Breakfast was delightful, the team were always so friendly. We would come back
Guest User
Stayed in Oct 2024
Other
5.0/5
Outstanding
Posted on Oct 31, 2024
Stepping into this hotel was like entering a living, breathing work of art. The avant-garde design elements and curated local artwork created a feast for the eyes at every turn. Our room was a perfect blend of style and comfort, with thoughtful touches that showcased the designer's vision. The rooftop lounge offered panoramic city views and became our favorite spot for evening cocktails. This hotel is a must-visit for design enthusiasts and those seeking a truly unique experience.
Guest User
Stayed in Oct 2024
Other
5.0/5
Outstanding
Posted on Oct 29, 2024
Fantastic hotel! The staff are incredibly thoughtful, kind, and fun. I would stay here again just because of the people that work here. The rooms are a good size and well furnished. The shower is very nice. Perfect location. The hotel’s bar is also very good. Fantastic cocktails and very good service. Dark and moody.
Guest User
Stayed in Sep 2024
Couples
5.0/5
Outstanding
Posted on Sep 26, 2024
Incredible service and quality room amenities. Check-in process was welcoming and one of the best we’ve experienced. Hotel food very good, especially the bar area downstairs, and the breakfast room upstairs. Roof bar had amazing views of Munich.
Guest User
Stayed in Sep 2024
Other
5.0/5
Outstanding
Posted on Sep 24, 2024
Elegant fabulous hotel. Old world charm decor with modern conveniences. Charging ports are great and shower controls high tech. It’s a combo of old world and modern conveniences. We blew the circuit in our room and they came very quickly to fix it and were so sincere in their efforts. Couldn’t have been nicer or more efficient. Breakfast buffet is nice- not as over the top as the Adlon- but fresh and delicious. The front desk folk are tip top.
Guest User
Stayed in Sep 2024
Other
5.0/5
Outstanding
Posted on Sep 14, 2024
Dario, the great italian concierge who helped us in all possible ways to navigate the city when we were a bit lost, on phone too. Jessica, Jenny, and the entire team at Mandarin made our first visit to Munich very very comfortable.Considering that this was our first visit to munich, it was just amazing. The service and the room were very luxurious. A stay of luxury indeed! Keep up the good work!
swuwhit
Stayed in Jul 2024
Couples
5.0/5
Outstanding
Posted on Jul 16, 2024
We missed our connection home and had to spend an unplanned night in Munich. This hotel was a wonderful surprise-a very kind and welcoming staff, updated, spacious rooms with modern technological amenities, pillows that were HUGE and comfortable, and a large comfortable bed. We ate at the hotel restaurant for dinner (Matsuhisa) and breakfast. The food was good and the staff was lovely. The hotel is centrally located, just a couple of blocks from high end shopping and from a beautiful old town center. Given we were "stuck" overnight in Munich, this was an amazing way to spend our 24 hours in Munich.
Response from Property: Dear Family Swuwhit, Thank you very much for your visit at the Mandarin Oriental, Munich and your positive feedback. Your words of praise make us very happy and we were happy to share them with the entire team. Feedbacks like yours are our motivation to give our best every day and to offer our guests a unique experience. We look forward to welcoming you as our guest again soon and in the meantime remain with best regards. Yours sincerely, Marc Epper General Manager Mandarin Oriental, Munich
S3084PCalessandras
Stayed in Jul 2024
Solo travelers
5.0/5
Outstanding
Posted on Jul 11, 2024
All service is personalized and makes you feel unique and literally a FAN of the Mandarin Oriental chain! The hotel is extremely luxurious, the design is incredible and you can take beautiful photos! Everything is very comfortable, clean and elegant. The food is incredible and very tasty. The view is breathtaking and here you will find everything a true 5-star hotel can offer! I tell you more about the hotel and Germany on my Instagram: @alessandrastockler
Response from Property: Dear Ms Stockler, Thank you very much for your visit at the Mandarin Oriental, Munich and your positive feedback. Your words of praise make us very happy and we were happy to share them with the entire team. Feedbacks like yours are our motivation to give our best every day and to offer our guests a unique experience. We look forward to welcoming you as our guest again soon and in the meantime remain with best regards. Yours sincerely, Marc Epper General Manager Mandarin Oriental, Munich
JooPz0r
Stayed in Feb 2024
Family
5.0/5
Outstanding
Posted on Feb 22, 2024
An excellent stay with great attention to detail. The concierge service is some of the best I've experienced, the overall team are fantastic, proactive and attentive. The Mandarin Munich met expectations and then some. This is my default property for Munich, simply the best.
Response from Property: Dear Guest, Thank you very much for your visit at the Mandarin Oriental, Munich and your positive feedback. Your words of praise make us very happy and we were happy to share them with the entire team, especially the Concierge-Team. Feedbacks like yours are our motivation to give our best every day and to offer our guests a unique experience. We look forward to welcoming you as our guest again soon and in the meantime remain with best regards. Yours sincerely, Dominik G. Reiner General Manager & Area Vice President, Operations Mandarin Oriental, Munich
jay5667
Stayed in Feb 2024
Family
5.0/5
Outstanding
Posted on Feb 8, 2024
This is easily one of the best hotels in the city. Friendly, personable experience, that went above and beyond to make our stay special, including for our 4 year old traveling with us. Dinner at Matsuhisa and afternoon tea in the lobby were perfect to top it off. The location is central to anywhere in Munich. We would not hesitate to stay here again.
Response from Property: Dear Jay, Thank you very much for your visit at the Mandarin Oriental, Munich and your positive feedback. Your words of praise make us very happy and we were happy to share them with the entire team. Feedbacks like yours are our motivation to give our best every day and to offer our guests a unique experience. We look forward to welcoming you as our guest again soon and in the meantime remain with best regards. Yours sincerely, Dominik G. Reiner General Manager & Area Vice President, Operations Mandarin Oriental, Munich
Guest User
Stayed in Jan 2024
Family
5.0/5
Outstanding
Posted on Jan 29, 2024
Had dinner at matsuhisa. Great food and service! Favorite was the miso cod, but everything else was great too. Also good wines and a waiter with great knowledge. The ambience was also very pleasant with it being not too loud and not too quiet either and great zen style furnishings
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