Am Stalden 5, Zermatt, Canton of Valais, 3920, SwitzerlandView Hotel Details
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Zermatt Youth Hostel Guest Reviews
4.4/5
Very Good
86 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.3
Service4.5
Cleanliness4.6
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All reviews(86)
Positive reviews(83)
Reviews with photos/video(37)
Awesome stay(30)
Delicious breakfast(22)
Friendly owner(16)
Clean and tidy(12)
Loved the view(12)
Awesome rooms(11)
Awesome amenities(9)
Great location(7)
Negative reviews(3)
Willeon
Bed In 4 Beds Dormitory With Shared Bathroom
Stayed in Dec 2024
Solo travelers
27 review
3.5/5
Posted on Jan 3, 2025
The place is about 20 minutes walk from the train station. Breakfast was included. I have to do the housekeeping thing where I am not used to it. Sharing bathrooms are limited and small.
Guest User
Bed In 4 Beds Dormitory With Shared Bathroom
Stayed in Dec 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jan 8, 2025
The view from the room was amazing. You can also get good breakfast if you want:)
Raihanah
Twin Room with Shared Bathroom
Stayed in Oct 2024
Couples
4 review
5.0/5
Outstanding
Posted on Dec 5, 2024
Great hostel with morning Matterhorn view from our room. Delicious breakfast provided. Only that u have to arrive earlier before 7pm if planning to get a free bus ride to the hostel. Unfortunate for us, we arrive late after 10pm and no more bus available. Thus have to pull our big luggage up hill in 1km distance. But staff is good, we informed for late arrival then they pasted our envelope containing room card access infront of the door. Thanks for that. Then we asked the counter staff for bus schedule next day. Nearest bus station is Luchre, just in front of hotel. can get schedule from SBB apps (Zermat bahnof- Luchre). They also provide free luggage storage after checkout. Great experience in Zermatt and recommended hostel as long as u arrive early 😀
6/7
Shih Yuin Chew
Bed In 8 Beds Dormitory
Stayed in Sep 2024
Solo travelers
11 review
4.2/5
Very Good
Posted on Nov 24, 2024
First of all, this place look MUCH better than the pictures. The whole building is new and well furnished instead of the rundown look on the booking website.
And the bed is comfy and new. You just have to make your own bed: mattress, pillow and quilt. Locker is spacious too, with partition and hanger.
I love how espresso/cappucino is free flow in the breakfast. And the breakfast has a good variety tho basic: different cheeses/ham, breads, jams etc, enough to keep me not bored for two nights.
The staffs at reception were mostly helpful and vibrant in personality as well.
There are fridge in the dining room too, which is a very important feature for guests staying in youth hostel. Because saving on food is one of the major reasons guests stay in youth hostel.
Another good thing is free luggage storage before check-in and after check-out.
That said, there are two huge problem with the hostel: one, the charger in the room. Because the socket is facing down, if one’s using heavy adapter and, even worse, along with a big charger, it’s almost certain to fall. And there’s only one socket on the wall. I was lucky for the 2nd night to switch to that bed, else I had to spend a good 1-2 hours in common area to have my phone/laptop etc charged. To me it’s a design that serves almost no purpose and even arguably insensitive to international traveler. Not sure how they’re gonna fix it for other travelers, but charging is almost #1 travelling need for travelers.
The 2nd issue was with the bathroom on the top floor. The automatic light went off way too quickly, and it’s barely sensitive to motion when you’re in the shower cubicle. You have to open the door, and reach your hands out to have it turned back on, when everything is pitch dark. Many including me had talked about it, but no effective action was taken.
P/S: From this place to Gornergrat, you have two stations to choose from: Zermatt or Findelbach, the latter is closer and 3.5CHF cheaper, but at the cost of more demanding uphill climbing.
Yeow Chong Poh
Double Room with Private Bathroom
Stayed in Sep 2024
Couples
10 review
4.5/5
Great
Posted on Oct 9, 2024
Excellent view from my room, now writing this and waiting for sunrise to show on Matterhorn.
Easy 15min walk from train station to hostel. Macdonald fast food & migros supermart along the way.
Quite place, can see many stars at night.
Most recommended!
DorisGoo
Quadruple Room with Private Bathroom
Stayed in Oct 2024
Family
1 review
4.0/5
Very Good
Posted on Dec 19, 2024
The breakfast does not that good but the location is good
Guest User
Quadruple Room with Shared Bathroom
Stayed in Dec 2024
Couples
4 review
3.7/5
Posted on Jan 3, 2025
Very good service and clean environment
Good food and amenities too.
Will stay again if we visit.
MENG CHIEH
Quadruple Room with Shared Bathroom
Stayed in Aug 2024
Travel with friends
1 review
4.5/5
Great
Posted on Oct 20, 2024
Good viewing experience.
Cheuk Yiu
Bed In 8 Beds Dormitory
Stayed in Sep 2024
Solo travelers
7 review
4.5/5
Great
Posted on Nov 8, 2024
Had a really great time there. The room was clean, but it was smaller than I thought. It’s close to the cable car station but quite uphill though, I had only a backpack so it was fine, but people with suitcases should reconsider.
Guest User
Bed In 8 Beds Dormitory
Stayed in Sep 2024
Solo travelers
9 review
4.7/5
Amazing
Posted on Oct 29, 2024
Need to climb a little bit to the hostel, but it’s ok for backpackers. Everything is good, nice staff and very amazing breakfast included.
Guest User
Bed In 6 Beds Dormitory With Private Bathroom
Stayed in Sep 2024
Solo travelers
5 review
4.5/5
Great
Posted on Oct 27, 2024
Nice view from the hostel where you can see Matterhorn right from the hostel’s window. But it’s far from the station, had a tough time carrying luggage up into the hostel. Otherwise it’s good.
Guest User
Bed In 4 Beds Dormitory With Shared Bathroom
Stayed in Apr 2024
Solo travelers
3 review
3.5/5
Posted on May 12, 2024
The breakfast is great and the service is good,but you cannot choose female only😔
Solotra
Bed In 8 Beds Dormitory
Stayed in Jun 2024
Solo travelers
5 review
4.5/5
Great
Posted on Jul 9, 2024
The room I made reservation was cheapest, and had to sleep between the other guests. It is okay to stay if you can sleep well with strangers. Also you need to be quiet from around 10pm.
CHUN WING
Bed In 6 Beds Dormitory With Private Bathroom
Stayed in Jun 2024
Solo travelers
4 review
3.0/5
Posted on Jul 3, 2024
Located along the hill 15-20 minutes walk from Zermatt. Normally, there is a bus stop 5 minutes away from hostel. Unfortunately, the bus service suspended when I arrived. It was a tough distance to walk uphill with my luggage. You would also need to carry your luggage up from a long staircase before you arrive at the entrance.