[en] Bekenstein and Hawking saved the second law of thermodynamics near a black hole by assigning to the hole an entropy Ssub(h) proportional to the area of its event horizon. It is tempting to assume that Ssub(h) possesses all the features commonly associated with the physical entropy. Kundt has shown, however, that Ssub(h) violates several reasonable physical expectations. This criticism is reviewed, augmenting it as follows: (a) Ssub(h) is a badly behaved state function requiring knowledge of the hole's future history; and (b) close analogs of event horizons in other space-times do not possess an 'entropy'. These questions are also discussed: (c) Is Ssub(h) suitable for all regions of a black-hole space-time. And (b) should Ssub(h) be attributed to the exterior of a white hole. One can retain Ssub(h) for the interior (respectively, exterior) of a black (respectively, white) hole, but is rejected as contrary to the information-theoretic derivation of horizon entropy given by Berkenstein. The total entropy defined by Kundt (all ordinary entropy on space-section cutting through the hole, no horizon term) and that of Bekenstein-Hawking (ordinary entropy outside horizon plus horizon term) appear to be complementary concepts with separate domains of validity. In the most natural choice, an observer inside a black hole will use Kundt's entropy, and one remaining outside that of Bekenstein-Hawking. (author)