[en] Gas and Fuel is the sole supplier of reticulated natural gas to 1.3 m customers in the State of Victoria, Australia. Reporting is performed monthly and is tailored to satisfy the requirements of the Board, executive management and business units. The reports include profit and cash statements, gas sales data, capital expenditure, benchmarks, operational data and human resources information. The reports are a mixture of written commentary, accounting statements and graphical presentations. The reports are used at monthly Board and executive meetings to review performance and manage the business. (au)