Pixartprinting - a Cimpress Company

In Pixartprinting - a Cimpress Company, where purchases are almost exclusively made online, Customer Care plays a central role in ensuring a smooth and positive journey for our customers, with an approach that combines digital efficiency and the value of human contact. 🌟 Featured in the 5th episode of  «Behind The Leadership» is SERENA ZANETTE, Customer Care Team Leader for the Italian market. With years of experience in our company, Serena has not only perfected the art of problem-solving but has also played a key role in training many colleagues: her focus is always on deeply understanding customer needs, resolving their issues promptly, and continuously improving the shopping experience. 👥 The ability to listen to and resolve customer needs is a core value: SERENA and her team are an example of how an attentive and proactive approach can make a difference, creating increasingly satisfying shopping experiences and building lasting relationships based on trust. 💡 #CustomerCare #TeamLeader #CustomerExperience #Ecommerce #HumanContact #WeArePixartprinting

A team is not just made of skills, but of connections, trust, and collaboration. At Pixartprinting - a Cimpress Company, we believe that shared experiences outside the workplace are as valuable as professional ones: that’s why we give our teams the opportunity to engage in team-building activities, where in an informal context, without hierarchies, they can experiment with new collaboration dynamics, embracing differences and discovering new synergies. Recently, two of our teams took part in a Pizza Challenge, a group experience where the true secret ingredient wasn’t the flour, but the team spirit. 🤝 Diego Venturini, Head of Head of Data, Supply Chain and Financial Flows, who participated with his team, confirmed it to us: «For us, it was a highly valuable experience, particularly useful for reflecting on the diversity of personalities and how understanding differences can truly bring the concept of '1+1>2' to life: because collaboration can really create greater value than the simple sum of individual skills. » Giacomo Mazza Maintenance Engineer Manager, also took part in a Pizza Challenge with his team and shared his experience with us: «It was an opportunity to step outside our usual frameworks, experimenting with new dynamics that pushed us to rethink roles and hierarchies. It was inspiring to see how everyone participated with enthusiasm and how the two teams we were divided into adopted different strategies to achieve their goals. An experience that leaves us with new insights—valuable even in our daily professional lives. » Moments like these teach us that a team’s performance is not only measured by results but also by the quality of the relationships it builds. And these experiences are the foundation upon which we continue to grow, together. 🚀 with Marco Favin, Cesetti Mary, Marco Bon, edoardo segala, Alberto Zanatta, Daniele Berton, Roberto Da Canal, Massimo Michielin, Matteo Piombo, Daniele C., Silvestro Ranieri, fabio mazzer, Massimo Sarnataro, Patrizio Guzzardi, Edgar Luis Figueredo Genez, pierluigi bulegato #TeamBuilding #Collaboration #TeamSpirit #WeArePixartprinting #Growth #Synergy #Innovation

📍This week, we have had the pleasure of hosting the FY25 PROCUREMENT WORKSHOP of the Cimpress group, bringing together colleagues from Canada, the United States, Brazil, Austria, the Netherlands, Spain, France, and the United Kingdom. 🌍 💡 Four days of collaboration and exchange, during which we analyzed market trends in the printing industry 🏭, discussed global challenges 🌎, and explored the opportunities AI brings to procurement and logistics 🤖📦. 🔹 Alessio Celant, Head of Procurement & Logistics at Pixartprinting - a Cimpress Company, shared a key insight: «These were invaluable days for sharing knowledge and experiences. Today more than ever, procurement plays a crucial role not only in fostering agreements between countries and cultures but also in providing concrete solutions to increasingly complex global challenges, from the economy to environmental sustainability. New technologies, such as artificial intelligence, offer powerful tools to enhance efficiency and strategic vision, but the true value lies in human relationships, built on trust and collaboration. It is precisely this balance between innovation and tradition that makes procurement a driver of change, capable of connecting diverse realities and creating sustainable solutions for the future. » ✨ A huge thank you to all participants: now more than ever, we look to the future with the awareness that, together, we can build an ecosystem that is increasingly innovative, sustainable, and connected. 🚀🌱🤝 Evert Karsen Paulo Milko Konrad Raphael Marta Otero Mayor thank you again! #Procurement #Innovation #Sustainability #AI #Logistics #Cimpress #Teamwork #Future #Growth #WeArePixartprinting

🎤 Behind the Leadership – Fourth Episode Azza Ayadi, Product Manager, was one of the first people to join our Tunis office. She started her journey at Pixartprinting - a Cimpress Company in the Customer Care team and, with passion and determination, she is now a Product Manager in the Product & Pricing team within the Marketing Department. ✨ Together with her team, Azza works to continuously expand and enhance our product offering by scouting new suppliers and identifying new solutions to add to our catalog. Thanks to her efforts, we can provide our customers with an increasingly diverse and competitive range of products, aligned with their needs and market trends. In today’s interview, Azza shares more about her role and the challenges faced by those who, like her, contribute every day to making our e-commerce platform more complete and innovative. Don’t miss it! 🚀 #BehindTheLeadership #Ecommerce #Innovation #Marketing #ProductManagement #Teamwork #Growth #CareerJourney #BehindTheLeadership #WeArePixartprinting

🌍 Today is the International Day of Women and Girls in STEM, established by the UN General Assembly in 2015. Celebrating this day is not just important but necessary: recognizing and valuing female talent in science and technology is essential to building a more innovative and inclusive future. 🙏 We do this by saying thank you to the amazing women in STEM within our organization, who inspire us every day! 💜 Jinen Abdelhak Vanessa Berton Jessica Busatto Cesetti Mary Federica Da Deppo Daria De Iacobis Hajer Essouri ghalia FARES Imen El Amri Giulia Galora Anna Giulia Garavini Marta Gennari Elisa Girardi Divya Kulkarni Marilena Marinelli Marta Menegazzi Irene Milani Michela Muffato Teia Proctor Khouloud Slama Michela Zanella Mara Zoratti #WomenInSTEM #Inclusion #Diversity #STEM #Innovation #WeArePixartprinting

🎤 Behind the Leadership – Third Episode 🚀 Our journey to discover the key figures at Pixartprinting continues! Today we meet Francesco Dalla Cia, Procurement Team Lead, who shares the challenges and milestones of his professional journey. In his role, Francesco oversees procurement activities, analyzing the company's needs and planning purchases to ensure continuity and efficiency. 💡 But his contribution goes beyond that: by collaborating with suppliers and internal stakeholders, he works with his team to identify innovative solutions that create value for both the company and its customers. 📄 Find out more by reading the full interview below! #BehindTheLeadership #Teamwork #Procurement #Innovation #Leadership #WeArePixartpritning

🔍 Explore, Innovate, Grow. Today and tomorrow, our colleague Salvatore Caputi, Solutions Architect in the IT Department, is in Verona attending DDD Open Space 2025, a conference on Domain-Driven Design (DDD), an innovative approach to software development that places business at the heart of the design process. In a constantly evolving sector like e-commerce, where technology and business must be perfectly synchronized, exploring new methodologies is essential to offering better customer experiences and more efficient solutions for the company. 🚀 Continuous learning means continuous growth. Thank you, Salvatore, for your commitment to staying curious and improving day after day. 💡 #DDD #DomainDrivenDesign #Innovation #ContinuousLearning #GrowthMindset #Ecommerce #WeArePixartprinting

Learning is a journey, not a destination. At Pixartprinting - a Cimpress Company, we’ve recently launched the second phase of our «ManagerLab» project, which will continue until May and involve 60 Managers and Team Leaders from our Quarto d’Altino (Ve) and Lavis (Tn) offices. This training program is designed to strengthen leadership and management skills, helping participants navigate an ever-changing environment, make thoughtful decisions, and foster innovation within their teams. The training sessions will focus on practical tools and techniques to better understand team dynamics, unlock individual potential, and create the conditions to encourage collaboration and achieve common goals. At Pixartprinting, we believe that continuous personal development is key to tackling everyday challenges and growing together as a company. 🚀📚💡 #LearningJourney #LeadershipDevelopment #Teamwork #NeverStopGrowing #wearepixartprinting

Massimo Zaffalon joined Pixartprinting - a Cimpress Company as an SEO Specialist 9 years ago, while he was still a Web Marketing and Digital Communication student 🎓. Today, he leads a team of 4 people within the Digital Marketing department 💻. Together, they optimize content for our e-commerce platforms, enhance organic visibility on search engines 🔍, and develop strategies to drive traffic and ensure competitive rankings 📈. In this interview, Massimo shares his journey and the challenges he has faced, revealing what truly lies "Behind the Leadership" 🎯. #WeWrePixartprinting #BehindTheLeadership #DigitalMarketing #SEO #Leadership

Today, at our headquarters, we kicked off the first session of POWER SKILLS ✨, a comprehensive training project on soft skills open to both production and office colleagues. More than 100 colleagues are taking part in this first edition, having chosen between a path dedicated to emotional intelligence 🧠, diversity 🌍, or public speaking 🎤. Additionally, the project includes a workshop that uses drawing and visual arts 🎨 to offer participants the opportunity to explore new ways of understanding themselves and others. Marina Spricigo, Head of Recruiting, Training & Development, stated: «I believe that investing in soft skills is essential not only for building more effective professional relationships but also for fostering authentic personal growth. I’m thrilled by the interest and engagement shown by our colleagues, and I’m confident that these learning paths will provide a unique opportunity to develop awareness, empathy, and a fresh perspective on work and life.» We can’t wait to accompany the participants on this journey of growth and discovery. 💡🌱 Good luck to everyone! 🚀 #PowerSkills #Training #SoftSkills #PersonalGrowth #EmotionalIntelligence #Diversity #PublicSpeaking #Innovation