Service Design Drinks Milan ha diffuso questo post
Design leader, coach, speaker, author. PhD in service design for organisational change. Expert on Customer Journey Frameworks. Editor of Design Mavericks on Substack.
In the next couple of weeks, I'll be busy with a few events for my book tour, a mix of face-to-face and online events: 🇮🇹 🌍 Today, I'll join a live Instagram event with the folks of Service Design Drinks Milan 🇳🇱 Next Monday, December 2nd, I'll be at TU Delft | Industrial Design Engineering to present the book together with the fabulous Giulia Calabretta, co-author of the book Design Leadership Ignited. 🇨🇦 🌎 Next Thursday, December 5th, I'll discuss key takeaways from the book at the Service Design Book Club with the one and only Arun Joseph Martin. 🇳🇱 Finally, before breaking for the holidays, I'll present the book to IKEA employees face-to-face in Amsterdam together with one of the leaders featured in the book, the visionary Peter Brook. Employees will gather face-to-face in other hubs in Sweden and Spain and connect with Amsterdam via video. That will be a fun experiment. Follow the news on the book tour page. New dates are added regularly. If you'd like me to come and present the book to your internal team of leaders or designers, drop me a line! Link: https://lnkd.in/ed9RGwkr