Tunis Marriott Hotel

Recensioni su Tunis Marriott Hotel

Tunis Marriott Hotel

Rue Zohra Faiza, Yasmine Tower، Immeuble, El Khadra, Tunis, 1082, TunisiaDettagli hotel
Tunis Marriott Hotel
Tunis Marriott HotelTunis Marriott HotelTunis Marriott Hotel
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1 notte

Recensioni degli ospiti

3.6/5
78 recensione
Recensioni verificate
Ubicazione3.6
Strutture e servizi3.5
Servizio3.7
Pulizia3.5
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Tutte le recensioni(78)
Recensioni positive(49)
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Recensioni negative(6)
HAO YANG LEE
Camera Deluxe con 2 Letti Singoli
Soggiorno: mar 2023
Solo
12 recensione
5.0/5
Eccezionale
Pubblicata: 4 apr 2023
Hotel molto carino a Tunisi, comodo per i passeggeri in transito poiché è molto vicino all'aeroporto di Tunisi Casrtharge
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shad
Camera Deluxe King
Soggiorno: ago 2024
Viaggio con amici
70 recensione
1.2/5
Pubblicata: 7 ago 2024
Very nice staff , but the hotel is very dirty , the bed was broken . do not waste your money here . It worth noting
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Hosam Abushaala
Suite King
Soggiorno: ott 2024
Coppia
18 recensione
5.0/5
Eccezionale
Pubblicata: 15 ott 2024
Excellent location and very clean The best stay in tunisia👌
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ALANAN TRAVEL
Camera Deluxe King
Soggiorno: gen 2024
Lavoro
156 recensione
5.0/5
Eccezionale
Pubblicata: 1 feb 2024
NICE VERY GOOD
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Utente ospite
Soggiorno: ago 2022
Coppia
3 recensione
5.0/5
Eccezionale
Pubblicata: 1 set 2022
Thanks to Ahmed for such recommendation, and provided care. We fail in love with such customer service care by all team members specially guest relation manager Wissal! She went beyond the expectations and exceeded it specially when we shared our food feed back. The fact that people care about your feed back and go the extra mile to fix its something we dont see often in tunisia. Keep it up and soon you will be number one in town !
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Utente ospite
Camera Deluxe King
Soggiorno: nov 2023
Prenotato per altri
22 recensione
5.0/5
Eccezionale
Pubblicata: 10 gen 2024
Nice.
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Zackaria-999
Camera Deluxe King
Soggiorno: set 2024
Lavoro
3 recensione
1.7/5
Pubblicata: 25 set 2024
廁所排水有問題洗10分鐘就直接溢出來都留到客廳了,晚上12點前樓上的酒吧一直在響很影響睡眠,酒吧應該是在房號20到25號到樓上
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Mandymandymandy
Camera Deluxe con 2 Letti Singoli
Soggiorno: nov 2023
Lavoro
12 recensione
5.0/5
Eccezionale
Pubblicata: 26 nov 2023
衛生不錯,但餐廳會有蒼蠅 地理位置不錯,距離機場近 設施不錯,有游泳池和燒烤酒吧 服務:餐廳有不會說英文的服務員,且有服務員態度不夠積極,需要加強
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Utente anonimo
Camera Deluxe con 2 Letti Singoli
Soggiorno: set 2024
Viaggio con amici
3 recensione
4.0/5
Molto buono
Pubblicata: 25 set 2024
體驗還可以
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Ivan V
Soggiorno: ott 2024
Lavoro
5.0/5
Eccezionale
Pubblicata: 20 ott 2024
4 notti , scelto hotel x posizione tra aeroporto e lavoro (Ariana). Camera al 6 piano, lato N8, unico neo l'insonorizzazione nonostante non fossi al piano terra il traffico si sente. D'altronde la posizione ha i suoi lati negativi. I serramenti , non apribili nemmeno a vasistas, pur nuovi , potrebbero essere migliori. Dei 2 ristoranti provati , da preferire l' Onzieme, con 130 TND solo cibo è ok. Parcheggio = non utilizzato. Colazione = non inclusa nella camera , disponibile solo a parte, a buffet x 65 TND.
Risposta dalla struttura: Gentile Ivan, Grazie per aver condiviso la tua esperienza. Siamo lieti che tu abbia apprezzato la posizione del nostro hotel e la tua camera al sesto piano. Ci scusiamo per il disturbo del traffico e per l’insonorizzazione, e faremo il possibile per migliorare questo aspetto. Siamo contenti che tu abbia trovato l’Onzieme soddisfacente e prenderemo in considerazione i tuoi commenti sui serramenti e sulla colazione non inclusa. Ti ringraziamo ancora per il tuo feedback e speriamo di poterti accogliere nuovamente in futuro! Cordiali saluti
Templar_Erud
Soggiorno: ago 2024
Lavoro
5.0/5
Eccezionale
Pubblicata: 13 ago 2024
Il Marriott è un hotel posizionato vicinissimo all'aeroporto di Tunisi (meno di 4 km facilmente percorribili in auto in 5 o 6 minuti), in un nuovissimo ed elegante quartiere della città: il circondario è pieno di bar e ristoranti, nonché cliniche private e farmacie. E' presente una ampia sala ristorante che offre sia un ricco buffet sia un menu à la carte: tutte le specialità, sia tunisine sia internazionali, sono veramente squisite. Vicino alla reception, in prossimità di una grande e tranquilla sala, c'è un bar molto fornito ed una piccola boutique che vende oggettistica varia, vestiti e gioielli. I clienti possono fruire di una palestra dotata di materiali di ultima generazione, che permettono un allenamento completo. Giusto davanti alla palestra, si trova un centro benessere. Tutto il personale è stato estremamente cortese, professionale e sempre pronto a fare il massimo per soddisfare le esigenze e le richieste. Sono davvero soddisfatto del soggiorno e spero di avere occasione di tornare.
Risposta dalla struttura: Hello, Thank you for taking the time to share your wonderful review of our hotel. We are thrilled to hear that you enjoyed your stay and found our location convenient and well-suited to your needs. It’s great to know that our restaurant, bar, and facilities, including the gym and wellness center, met your expectations. We also appreciate your kind words about our team. We strive to provide excellent service, and it’s rewarding to hear that our staff was courteous and attentive to your needs. Your satisfaction is our top priority, and we’re delighted that you had a pleasant stay. We look forward to welcoming you back on your next visit to Tunis. Best regards, Guest Relations Team
SPAINDOCTOR
Soggiorno: giu 2024
Solo
5.0/5
Eccezionale
Pubblicata: 3 giu 2024
the hotel is very secure comfortable and good location to the airport also is very close by taxi to other towns very cheap breakfast is good many dishes room is big and with good temperature guest relation service is perfect i met amal sofiene and amira i had the chance to meet the friendly front office staff specially sami the lounge has happy hour for elite members
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6/47
Risposta dalla struttura: Hello Thank you very much for your amazing review! We're pleased to hear that you enjoyed your stay at Tunis Marriott Hotel We truly appreciate your excellent rating. It is gratifying to know that we succeeded in exceeding your expectation. We're glad you had positive interactions with our guest relations team, including Amal, Sofiene, and Amira, as well as our friendly front office staff, especially Sami. It's wonderful that you could take advantage of the Happy Hour in the lounge as an elite member. Thank you for your loyalty and we look forward to welcoming you back on your next visit. Best Regards
Utente ospite
Soggiorno: dic 2024
Lavoro
5.0/5
Eccezionale
Pubblicata: 14 dic 2024
Wonderful hotel and staff, and a perfect stay at this well-operated property. The customer service at this property was especially top notch, making an already comfortable stay that much better! All throughout the stay, all the front desk receptionists made me feel extremely welcome - special thanks to Amal, Hiba, Aziz, and all the others at the front desk/guest relations team members (wasn’t able to get all the names). The housekeeping team was also absolutely phenomenal in their service throughout our stay, especially Khulood and her team - a really sharp and talented housekeeping team! Thank you Tunis Marriott team for a wonderful stay - this Titanium Elite is beyond satisfied!
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Utente ospite
Soggiorno: dic 2024
Altro
1.0/5
Pubblicata: 10 dic 2024
Being a Lifetime Titanium member with over 2200 nights at Marriott properties, we really were looking forward to a 5 night stay at this property but unfortunately we were very disappointed. From the chaotic breakfast dining every morning to the lack of service in the concierge lounge and lastly while the room was nice, there were 3 days out of 5 where the only water available was hot water and no cold water while trying to shower. Let's start with the breakfast. We had breakfast for 5 mornings so this was not an isolated incident. It was chaotic. Frequently, they ran out of cups for coffee and hot tea. The staff could not keep up with cleaning the tables when it was crowded. Staff would walk around aimlessly or stand in the corner talking to one another. I use cleaning loosely because I seldom saw people wiping down the tables after someone left. Tables would be in various states when we arrived, sometimes a fork was missing or a knife or a glass. There is a juice station but good luck trying find someone to make you fresh juice. The door was sometimes left open and then you were surrounded by flies. Most mornings I would just watch and observe the chaos of the staff walking around trying to keep up with the people coming thru. It isn't rocket science - you go to a vacated table, put all the dirty items on a tray, wipe the table, come back to the table with the clean items. The Concierge Lounge - we came here for 5 nights. Every night it was pretty much the same hot item - dry chicken. You can get beer and wine but not on your own. They don't keep the beer opener out in the open. However, good luck with trying to find someone to open it for you. Expect a long wait. One night, we came in, sat down at a table and people would see us and walk back and forth. Back and forth, including 2 guys in suits (assuming manager) and seeing us at a table without any drinks, didn't ask - can I get you something? Nope. Just sitting there waiting for you to serve me a drink. We ordered a pizza to be delivered to the lounge, fully expecting to pay for it. Manager comes over and says, we are getting you the pizza. Sure, seemed weird. Pizza comes, they put it in the common area for everyone. I said, we ordered that pizza. They said yes, you don't need to pay for it. OK so can I have the whole thing? The Room - while the room itself was nice, 3 days out of 5, the only water that came out was hot, including the shower. So when shower, expect 3rd degree burns. I called and talked to the front desk - had MULTIPLE discussions. They said they would send someone up the 1st time. No one came. Water was fine after a period of time. Next day, I walked down to the Front Desk so I could speak with a person. I said, is this happening in other rooms because I was willing to move. No answer, I assume that person did not know. They said they would send someone up. That person came after an hour and it was no longer an issue. I asked if this
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Utente ospite
Soggiorno: dic 2024
Lavoro
5.0/5
Eccezionale
Pubblicata: 4 dic 2024
I had a fantastic stay at the Tunis Marriott Hotel everything was perfect, from the delicious food at the restaurant to the exceptional hospitality. The staff were friendly and welcoming, A special thanks to Amal from guest relations, who went above and beyond to ensure my stay was amazing. I highly recommend this hotel.
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