Recensioni su Xingyi International Apartment (Guangzhou Poly World Trade Pazhou Exhibition Center)
Xingyi International Apartment (Guangzhou Poly World Trade Pazhou Exhibition Center)
1F, Section D, Poly World Trade Center, No.1020 Xingang East Road, Haizhu District, Guangzhou, Guangdong, 510000, ChinaDettagli hotel
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Corrispondenza del prezzo
1 notte
Recensioni degli ospiti
4.5/5
Buono
500 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione4.5
Strutture e servizi4.4
Servizio4.4
Pulizia4.5
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Tutte le recensioni(500)
Recensioni positive(464)
Recensioni con foto/video(79)
Trasporti comodi(39)
Ambiente di classe(33)
Camere ampie(33)
Vicino alla metro(23)
Reception gentilissima(18)
Vista meravigliosa(14)
Ideale per viaggi di lavoro(11)
Divano OK(6)
Recensioni negative(36)
Tammiexx
Suite (2 letti)
Soggiorno: giu 2024
Viaggio con amici
1 recensione
4.0/5
Molto buono
Pubblicata: 16 lug 2024
It was a good but amenities are quite old like the tv and couch but great location!
Traduci
Risposta dalla struttura: Thank you for your comments, we will gradually improve the shortcomings, looking forward to your next visit
Utente ospite
Suite (con vista sul fiume)
Soggiorno: mag 2024
Lavoro
13 recensione
3.5/5
Pubblicata: 16 giu 2024
Very old hotel, room big but in not too much good status. Sofa dirty, shower very "strange"
Traduci
Risposta dalla struttura: 感謝您對星驛的支持,房間內配備洗衣機,冰箱,微波爐,電磁爐超大落地窗,一線江景、城景距離琶洲各展館步行3-7分鐘內即可到達,琶洲地鐵步行3分鐘,交通便利。樓下負一層有美食廣場周邊有星巴克,麥當勞,海底撈歡迎您再次光臨!
Master Roo
Camera Deluxe matrimoniale
Soggiorno: mar 2024
Solo
1 recensione
1.2/5
Pubblicata: 2 mag 2024
Upon arrival at Xingyi International Apartments, I was met with a fellow guest struggling with a malfunctioning air conditioner on a hot and humid day. The staff offered no assistance, raising immediate concerns about the property's management.
Checking into my room, the air conditioning, despite being set to the lowest temperature, only managed to produce slightly cooler air than the already warm room. Additionally, the room had stained walls and a lingering cigarette smell despite my request for a non-smoking room.
The final straw was the bed, which felt like a springless mattress or a half-deflated air bed. This issue, along with other reviewers' complaints, indicated a disregard for guest feedback.
Within 30 minutes of arrival, I requested a checkout and received a partial refund through Trip.com. Thankfully, my booking was short, as the property enforces a strict no-refund policy.
Given the poor quality of the accommodations and the lack of responsiveness from staff, I urge Trip.com to reconsider advertising this property. It significantly damages their reputation to promote such subpar accommodations.
Thank you for reading. I hope this review helps you make an informed decision about your stay.
Traduci
Risposta dalla struttura: Hello, customer! Based on the air conditioning failure reported in your comments, we have reviewed the monitoring records. You didn't tell us you were staying in a room with a faulty air conditioner or that you weren't happy with your room. If you can feedback the problem to us in the first time, we will solve it for you in the first time. It is not that hotels are not strict about refund checks, but that every customer has a voluntary choice whether to stay or not。
kathy85
Camera Superior Deluxe
Soggiorno: set 2023
Lavoro
3 recensione
4.0/5
Molto buono
Pubblicata: 16 ott 2023
Not the best for the price , but if you looking for the location for canton Fair is the one , 2 step away to pezhou station and walking distance to canton fair building c, apartment studio room
Traduci
Risposta dalla struttura: 感謝您對星驛的支持,房間內配備洗衣機,冰箱,微波爐,電磁爐超大落地窗,一線江景、城景距離琶洲各展館步行3-7分鐘內即可到達,琶洲地鐵步行3分鐘,交通便利。樓下負一層有美食廣場周邊有星巴克,麥當勞,海底撈歡迎您再次光臨!
Rudy Andres
Camera Superior Deluxe
Soggiorno: feb 2024
Lavoro
5 recensione
3.2/5
Pubblicata: 6 mar 2024
The hotel was in a great location but the staff didn’t talk to much English so it was difficult to communicate.
Traduci
Risposta dalla struttura: Dear guest: Thank you for your comments. We will try our best to let the front desk staff communicate in English in the future. We are very sorry for the inconvenience caused to you!
Utente anonimo
Camera Deluxe (2 letti)
Soggiorno: feb 2024
Lavoro
1 recensione
3.2/5
Pubblicata: 4 mar 2024
It takes ages (hours) for water to heat up for a quick shower.
Traduci
Risposta dalla struttura: Dear guest: Thank you for your support to Xingyi! We belong to the apartment hotel, the water heater in the room needs to be heated by electric heating, and the water temperature can be used after 30 minutes. We are very sorry for the inconvenience. Wish you a pleasant journey!
Utente ospite
Camera Superior Deluxe
Soggiorno: gen 2024
Lavoro
55 recensione
5.0/5
Eccezionale
Pubblicata: 9 mar 2024
It's a great place! Excellent location. Polite staff
Traduci
Risposta dalla struttura: 感謝您對星驛的支持,房間內配備洗衣機,冰箱,微波爐,電磁爐超大落地窗,一線江景、城景距離琶洲各展館步行3-7分鐘內即可到達,琶洲地鐵步行3分鐘,交通便利。樓下負一層有美食廣場周邊有星巴克,麥當勞,海底撈歡迎您再次光臨!
Utente ospite
Suite Executive (3 letti)
Soggiorno: nov 2023
Solo
7 recensione
3.0/5
Pubblicata: 18 feb 2024
Good hotel
Traduci
Risposta dalla struttura: 感謝您對星驛的支持,房間內配備洗衣機,冰箱,微波爐,電磁爐超大落地窗,一線江景、城景距離琶洲各展館步行3-7分鐘內即可到達,琶洲地鐵步行3分鐘,交通便利。樓下負一層有美食廣場周邊有星巴克,麥當勞,海底撈歡迎您再次光臨!
Risposta dalla struttura: 朱先生您好:非常抱歉!入住期間給您帶來了不愉快體驗是我們酒店的過失!接到您的反饋我們非常重視,並在第一時間回放了 當時監控視頻核實情況。在您來前台提出多送兩瓶水的需求時,前台新來員工不懂變通在您房間三人入住的情況下沒有主動提供,給您回覆酒店房間每日免費提供兩支礦泉水是房間標準配備,我們已經對該員工進行加強培訓並進行處罰!“去問前台要都不正眼看你,就一句話*就這樣*想喝自己買去”您反饋這個是不存在的情況,監控顯示前台在您走向他的的時候是主動給您問好打招呼的,在您反饋廚房有反臭的情況下沒有先去幫忙處理而是回覆維修師傅已經下班了!是我們對新員工技能沒有培訓到位就給予上崗是酒店的疏忽,我們會深刻反省並改進!所有點評都是真實有效,攜程平台好評差評都是不能刪除的,這點您可以放心。
Utente ospite
Camera Deluxe matrimoniale
Soggiorno: ago 2024
Lavoro
1 recensione
4.5/5
Ottimo
Pubblicata: 1 ott 2024
交通便利,高樓層景觀寬敞,房間尚算整潔,出差廣州好選擇! 吹風機故障無法使用是本次唯一小遺憾🤣🤣🤣
Traduci
Risposta dalla struttura: 感謝您對星驛的支持,洗手間插座有時會限制電壓,這時吹風機是需要拿房間外使用了!如您入住期間有遇到問題請第一時間與我們反饋。房間內配備洗衣機,冰箱,微波爐,電磁爐超大落地窗,一線江景、城景距離琶洲各展館步行3-7分鐘內即可到達,琶洲地鐵步行3分鐘,交通便利。樓下負一層有美食廣場周邊有星巴克,麥當勞,海底撈歡迎您再次光臨!