Hilton Garden Inn Jiuzhaigou

Recensioni su Hilton Garden Inn Jiuzhaigou

Hilton Garden Inn Jiuzhaigou

S301 Provincial Road Langzhai Village, Zhangzha Town, Jiuzhaigou, Sichuan, ChinaDettagli hotel
Hilton Garden Inn Jiuzhaigou
Hilton Garden Inn JiuzhaigouHilton Garden Inn JiuzhaigouHilton Garden Inn Jiuzhaigou
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Corrispondenza del prezzo
1 notte

Recensioni degli ospiti

4.6/5
Molto buono
2102 recensione
Recensioni verificate
Ubicazione4.7
Strutture e servizi4.6
Servizio4.7
Pulizia4.7
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Tutte le recensioni(2102)
Recensioni positive(2058)
Recensioni con foto/video(520)
Reception gentilissima(312)
Ambiente di classe(278)
Ottima colazione(215)
Camere ampie(91)
Vicino alla zona panoramica(58)
Ideale per bambini(43)
Ottimo ristorante(27)
Letto extra(10)
Recensioni negative(44)
Anna Carina
Camera con letto a due piazze
Soggiorno: nov 2024
Coppia
29 recensione
5.0/5
Eccezionale
Pubblicata: 5 nov 2024
We checked into this hotel in the afternoon. The front desk attendant, Daoxiong, was enthusiastic and attentive. He upgraded our room and gave us a map of the scenic area. He answered all our questions. The autumn scenery is really beautiful. We will stay at this hotel again next time.
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Risposta dalla struttura: 親愛的客人,感謝您選擇九寨魯能希爾頓花園酒店,並抽出寶貴時間分享您在這裏的入住體驗,我們很榮幸能夠得到您的認可。酒店以九寨溝景色為設計靈感,每間客房都色彩明亮清新。酒店還配備健身設施及小童設施,24小時便利店和自助洗衣房,依附周邊的魯能小鎮商業體為我們的客人出遊提供舒適暖心的服務體驗。我們真誠歡迎您再次光臨,期待給您帶去更多驚喜
Laurensius Gunawan
Camera con letto a due piazze
Soggiorno: ott 2024
Coppia
6 recensione
5.0/5
Eccezionale
Pubblicata: 13 nov 2024
Must stay hotel!  First we want to give appreciation to Nick Pan (General Manager) for helping us arrange our transportation from/to the train station. Is very nice to get a quick response email with you sir, and also your English speaking ability is very assisting. Secondly to Mina (Front Office Manager, if we are not wrong) who guided us during our 4 days stay. Your information is very supportive of us. Last, to Bryan, who took a long way to pick up and send us from/to the train station. You have good driving skills and a good attitude. Btw, thanks for the hot coffee in the middle of this year's first snow in Jiuzhaigou. Also, thanks to all receptionist staff for upgrading our room to a very nice Suite room. Is not just a huge room, but also a luxury and comfortable room. This is our first time coming to Jiuzhaigou, and you all made it an extraordinary memory. The hotel itself is in a good location. Connection with food and shop complex area. Many restaurants around so that we can taste the delicious local food. The breakfast menu is also good enough with variant cuisine. There is a free laundry service that is very helpful for long tourists like us. Overall, it is a very pleasant hotel for our China trip in Jiuzhaigou. We will recommend this hotel to our relatives and friends.
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Risposta dalla struttura: Just wanted to thank you for your recent stay here at Hilton Garden Inn! So glad you were able to experience our authentic Hilton hospitality. We look forward to seeing you soon.
Wynnee Teo
Camera accessibile
Soggiorno: feb 2025
Coppia
1 recensione
4.5/5
Ottimo
Pubblicata: 24 feb 2025
Front service was great, booked the wrong room and they helped to change another room for me. 😄
Traduci
Risposta dalla struttura: 親愛的客人,感謝您選擇九寨魯能希爾頓花園酒店,並抽出寶貴時間分享您在這裏的入住體驗,我們很榮幸能夠得到您的認可。酒店以九寨溝景色為設計靈感,每間客房都色彩明亮清新。酒店還配備健身設施及小童設施,24小時便利店和自助洗衣房,依附周邊的魯能小鎮商業體為我們的客人出遊提供舒適暖心的服務體驗。我們真誠歡迎您再次光臨,期待給您帶去更多驚喜。
Utente ospite
Camera Deluxe (2 letti)
Soggiorno: gen 2025
Viaggio con amici
1 recensione
4.7/5
Fantastico
Pubblicata: 7 gen 2025
Accommodation arranged is great even though I wished I was given what I'd preferred, which is a non-smoking room. Service given has been tip-top, and guests can do their laundry here for free! Overall, a good experience with the staff and service provided!
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Risposta dalla struttura: 親愛的客人,感謝您對於九寨魯能希爾頓花園酒店的喜愛,並在此有一次愉快的入住經歷。酒店致力於讓每位賓客的住宿更好更暖心。我們很高興看見您對酒店的稱讚,您的滿分點評將激勵我們爭取做到更好!我們會不斷努力,給每位賓客帶來賓至如歸的入住體驗,讓旅途盡善盡美。期待您的再次光臨,祝您旅途順利!
JIE YUN
Camera con due letti singoli
Soggiorno: dic 2024
Famiglia
2 recensione
5.0/5
Eccezionale
Pubblicata: 31 dic 2024
Clean and comfortable hotel. Receptionists at front desk are very friendly and kind as they provide us with air humidifier and oxygen canister if we experienced high altitude sickness. Upon check out they also gave us small gifts as celebration of the festive season. Not to forget the wide selection of hotel buffet breakfast. Highly recommended for a short stay over at jiuzhaigou.
Traduci
Risposta dalla struttura: 親愛的客人,感謝您對於九寨魯能希爾頓花園酒店的喜愛,並在此有一次愉快的入住經歷。酒店致力於讓每位賓客的住宿更好更暖心。我們很高興看見您對酒店的稱讚,您的滿分點評將激勵我們爭取做到更好!我們會不斷努力,給每位賓客帶來賓至如歸的入住體驗,讓旅途盡善盡美。期待您的再次光臨,祝您旅途順利!
Utente ospite
Camera Deluxe matrimoniale
Soggiorno: ott 2024
Famiglia
2 recensione
5.0/5
Eccezionale
Pubblicata: 29 ott 2024
Great, convenient and clean room with excellent service, good breakfast and self-service laundry to facilitate touring in Jiuzhai.
Traduci
Risposta dalla struttura: 親愛的客人,感謝您選擇九寨魯能希爾頓花園酒店,並抽出寶貴時間分享您在這裏的入住體驗,我們很榮幸能夠得到您的認可。酒店以九寨溝景色為設計靈感,每間客房都色彩明亮清新。酒店還配備健身設施及小童設施,24小時便利店和自助洗衣房,依附周邊的魯能小鎮商業體為我們的客人出遊提供舒適暖心的服務體驗。我們真誠歡迎您再次光臨,期待給您帶去更多驚喜。
PYN22
Camera Deluxe (2 letti)
Soggiorno: mar 2025
Famiglia
15 recensione
4.5/5
Ottimo
Pubblicata: 5 mar 2025
Comfortable bed. Clean. Some food choices available nearby
Traduci
Risposta dalla struttura: 親愛的客人,感謝您選擇九寨魯能希爾頓花園酒店,並抽出寶貴時間分享您在這裏的入住體驗,我們很榮幸能夠得到您的認可。酒店以九寨溝景色為設計靈感,每間客房都色彩明亮清新。酒店還配備健身設施及小童設施,24小時便利店和自助洗衣房,依附周邊的魯能小鎮商業體為我們的客人出遊提供舒適暖心的服務體驗。我們真誠歡迎您再次光臨,期待給您帶去更多驚喜。
skyylette
Camera con letto a due piazze
Soggiorno: feb 2024
Viaggio con amici
20 recensione
3.2/5
Pubblicata: 2 mar 2024
Best is they upgraded the room for us. The only disappointment is when during check out time, a front desk young lady gives us a quite bad attitude. My friend's room is not cleaned up properly as the prior guest had left their belongings in the cupboard.
Traduci
Risposta dalla struttura: Dear guest, thank you for your love of Jiuzhai Luneng Hilton Garden Hotel and we're really sorry about what happend during your stary . The hotel is committed to providing better and warmer accommodations for every guest. your advices is inspiring us to be a better who we are . We will continue to work hard to provide every guest with a comfortable stay experience, making the journey perfect. Looking forward to your next visit and wishing you a smooth journey!
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Utente ospite
Camera Deluxe matrimoniale
Soggiorno: lug 2024
Coppia
26 recensione
3.5/5
Pubblicata: 3 lug 2024
This hotel was absolutely fine considering it's purpose as somewhere close to the scenic spot, however I expected more from the Hilton name. When we arrived, we came with two Chinese friends who had separate rooms (so three rooms total). There were three staff on reception but instead of doing all three room check-ins at once, we had to wait. Then, the staff immediately spoke to my Chinese friends about our booking, completely ignoring us (foreigners). I've lived in China for four years, I've managed to book myself into every hotel up to now and found them quite rude. Even my Chinese friends said they were rude for doing this. The hotel room is nice and clean but once again, the hotel feels quite basic considering it's Hilton. The gym is small but usable however children come in and play in there. The breakfast is fine. Overall, the hotel is okay but if I was here again I'd probably consider elsewhere.
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Risposta dalla struttura: We regret that we were not able to provide you with the quality of service you deserve during your recent stay. We strive for flawless service delivery at our hotel, and we are always looking for ways to ensure that each guest experiences the very best we have to offer. Your feedback will help us to continue to improve our training processes, and we hope you will return to stay with us to have a better and satisfied stay experience.
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nitt_kat
Camera con due letti singoli
Soggiorno: giu 2023
Viaggio con amici
13 recensione
4.5/5
Ottimo
Pubblicata: 26 giu 2023
I stayed in this hotel for 2 nights. The surrounding is lovely, a lot of greenery. The hotel is very new, rooms are clean and spacious. The Breakfast was good, but the menu was repeated the next morning. There is group dance activity in the evening near to the hotel, organized for tourists during holidays. It was exciting to participate in that. 😊😊😊. Service people are helpful. Xena Niu helped us with a lot of useful information before our vacation. It was nice to get a free upgrade to a room with balcony. The manager speaks a little English, the rest doesn’t.
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6/12
Risposta dalla struttura: Dear customer, thank you for choosing Jiuzhai Luneng Hilton Garden Hotel and leaving your recognition of the hotel! Our primary goal is to provide guests with a warm and comfortable environment and professional and sincere service. We have shared your comments with relevant departments. We believe that with your support, all of us will continuously improve the hotel's service philosophy and quality, ensuring that every trip and stay you make is an unforgettable experience. Looking forward to meeting you again and wishing you a pleasant life - Hotel Operations Manager - Niu Bingqian
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Utente ospite
Camera Deluxe matrimoniale
Soggiorno: gen 2024
Solo
28 recensione
5.0/5
Eccezionale
Pubblicata: 28 gen 2024
Great location, brand new hotel! One of the best choices when visiting 九寨沟.
Traduci
Risposta dalla struttura: 酒店回覆內容:親愛的客人,感謝您對於九寨魯能希爾頓花園酒店的喜愛,並在此有一次愉快的入住經歷。酒店致力於讓每位賓客的住宿更好更暖心。我們很高興看見您對酒店的稱讚,您的滿分點評將激勵我們爭取做到更好!我們會不斷努力,給每位賓客帶來賓至如歸的入住體驗,讓旅途盡善盡美。期待您的再次光臨,祝您旅途順利!
Scholes
Camera con letto a due piazze
Soggiorno: lug 2023
Solo
19 recensione
4.5/5
Ottimo
Pubblicata: 1 ago 2023
Known Standard from Hilton Garden Inn. Nice atmosphere, big and clean room, many breakfast options. Very helpful stuff support me to buy a ticket for Jiuzhaigou as a foreigner.
Traduci
Risposta dalla struttura: Dear guest, thank you for choosing and pleasant stay at Hilton Garden Inn Jiuzhaigou. We are very glad to see your praise on the hotel, your comments will inspire us to do better! We will continue to make every guest feel at home and make the journey as perfect as possible. Looking forward to your coming again. Wish you have a nice trip!
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Utente ospite
Camera Deluxe (2 letti)
Soggiorno: lug 2022
Famiglia
1 recensione
5.0/5
Eccezionale
Pubblicata: 31 lug 2022
Very pleasurable stay, the rooms are nice and clean , the staff is helpful and the breakfast has plenty of choices. Perfect mix of price and quality, would definitely book again if visiting JZG. The resort itself is located about 8km from the Jiuzhaigou scenic area so you can either drive or take a cab (recommended as the parking spots are located far away). Essential if your on a long road trip the hotel offers a guest laundry :)
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Risposta dalla struttura: Dear guest, thank you for choosing and pleasant stay at Hilton Garden Inn Jiuzhaigou. We are very glad to see your praise on the hotel, your comments will inspire us to do better! We will continue to make every guest feel at home and make the journey as perfect as possible. Looking forward to your coming again. Wish you have a nice trip!
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McNeil
Camera con letto a due piazze
Soggiorno: feb 2022
Coppia
7 recensione
3.7/5
Pubblicata: 27 mar 2022
The hotel is in nice area although a little far from the scenic spot.
Traduci
Risposta dalla struttura: Dear guest, thank you for your choosing Hilton Garden Inn Jiuzhaigou. The hotel is located in Luneng Meili Hui, about 12 kilometers away from Jiuzhaigou Scenic spot. Through the bright and transparent space design, to give guests like sunshine, warm and comfortable experience, with warm service lit up every journey of the guests. Looking forward to your coming again. Wish you have a nice trip!
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Utente ospite
Camera con letto a due piazze
Soggiorno: mar 2025
Altro
4 recensione
5.0/5
Eccezionale
Pubblicata: 9 mar 2025
房間設施 • 空間佈局合理:套房面積寬敞,功能分區明確,設有獨立的卧室、客廳和衞生間等區域,為入住者提供了充足的活動空間,無論是休息、娛樂還是辦公都十分方便。 • 床品舒適:床鋪柔軟且具有良好的支撐性,搭配高品質的床墊和鵝絨枕頭,躺上去彷彿被雲朵包裹,能夠有效緩解一天的疲勞,讓人享受優質的睡眠。 • 衞浴設施完備:衞生間乾濕分離,配備了大尺寸的浴缸和淋浴設施,淋浴系統出水方式多樣,水流均勻且力度適中。部分套房還配備了智能馬桶,提升了使用的便利性和舒適度。 服務 • 入住與退房服務高效:工作人員黃丹辦理入住和退房手續的速度非常快,給進行了房間升級,態度熱情友好,還會主動介紹酒店的設施設備和周邊遊玩訊息,讓客人感受到貼心的關懷,得知需要氧氣瓶的時候主動提供了一個氧氣瓶 非常符合希爾頓的願景和使命 • 個性化服務貼心:酒店能夠根據客人的需求提供個性化服務。 • 響應及時:客人在房間內遇到任何問題,衹需撥打服務電話,工作人員都會迅速響應並及時解決,確保客人的入住體驗不受影響。 來九寨溝玩值得來住!!!
Traduci
Risposta dalla struttura: 親愛的客人,感謝您選擇九寨魯能希爾頓花園酒店,並抽出寶貴時間分享您在這裏的入住體驗,我們很榮幸能夠得到您的認可。酒店以九寨溝景色為設計靈感,每間客房都色彩明亮清新。酒店還配備健身設施及小童設施,24小時便利店和自助洗衣房,依附周邊的魯能小鎮商業體為我們的客人出遊提供舒適暖心的服務體驗。我們真誠歡迎您再次光臨,期待給您帶去更多驚喜。
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