Phe Klaeng Kram, Kram Subdistrict, Rayong Province, 21190, ThailandDettagli hotel
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Paragoniamo i prezzi
1 notte
Recensioni degli ospiti
3.7/5
24 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione4.4
Strutture e servizi3.2
Servizio3.5
Pulizia3.6
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Tutte le recensioni(24)
Recensioni positive(21)
Recensioni con foto/video(11)
Magnifica vista sul mare(10)
Camere magnifiche(9)
Soggiorno meraviglioso!(6)
Tranquillo e accogliente(5)
Piscina meravigliosa(4)
Proprietario simpatico(4)
Recensioni negative(3)
NotSoReliableJunkie
Camera VIP
Soggiorno: nov 2024
Famiglia
1 recensione
3.5/5
Pubblicata: 2 gen 2025
The hotel is a bit dated, but rooms are clean and recently renovated. Breakfast was underwhelming but had the essentials. Don’t expect to be blown away by the service they aren’t a big commercial hospitality company with trained staff.
Overall im satisfied with the stay.
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Narongsak
Camera con vista sul giardino
Soggiorno: mar 2024
Prenotato per altri
2 recensione
3.7/5
Pubblicata: 28 apr 2024
The hotel is a very good location for taking time with family
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Risposta dalla struttura: Thank you for choosing to stay in our hotel, we look forward to seeing you again.
Kashif Zia
Camera con vista mare
Soggiorno: mar 2024
Coppia
20 recensione
2.0/5
Pubblicata: 19 apr 2024
Not good
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Risposta dalla struttura: 尊敬的賓客,您在入住期間並沒有向我們的工作人員提出任何意見,對於您退房後的簡單低分差評,我們認為是惡意差評。如果您不喜歡我們的酒店,完全可以向工作人員提意見,或者在評論中詳細指出。
Risposta dalla struttura: Thank you for choosing to stay in our hotel and giving us a high evaluation. All hotel staff are looking forward to your visit again.
Risposta dalla struttura: After receiving your review, we immediately launched an internal investigation. The front desk will arrange for you the 101.102.103 Balcony Front Row Sea View Room on that day. Make sure that you can see the sea view from the balcony direction. Room 306 is indeed not a sea view room. For this reason, we have made internal arrangements with the front desk staff on duty and invite you to contact the hotel, and we will refund you the 400 baht difference in sea view price for room 306. Regarding the other issues you mentioned, we have also instructed the relevant departments to improve them.
Risposta dalla struttura: Thank you for choosing to stay at our hotel. We are very happy that you gave us such a high evaluation. We will immediately improve the issues you raised. All staff look forward to your visit again.
Risposta dalla struttura: Thank you for choosing to stay with us. Thank you also for your honest review. During the recent rainy season, the water temperature of the swimming pool may be a bit unsatisfactory. I understand your feelings very well. However, in a tropical area, it is difficult to install a temperature control device in an outdoor swimming pool, please forgive me. We will review the sea view of A205 and make corrections. If you book any room type during your next visit, we will upgrade you to a VIP room. All staff of the hotel look forward to your coming again.