No.9 Suning Avenue, Xuanwu District, Nanjing, Jiangsu, 210042, ChinaDettagli hotel
Controlla le camere disponibili per le tue date di viaggio
Paragoniamo i prezzi
1 notte
Recensioni degli ospiti
4.6/5
Molto buono
1845 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione4.6
Strutture e servizi4.6
Servizio4.7
Pulizia4.7
Filtra per:
Ordina per:
Tutte le recensioni(1845)
Recensioni positive(1786)
Recensioni con foto/video(403)
Reception gentilissima(232)
Trasporti comodi(170)
Ottima colazione(129)
Camere ampie(103)
Vicino alla metro(101)
Ideale per viaggi di lavoro(68)
Piscina meravigliosa(42)
Buffet delizioso(18)
Recensioni negative(59)
Utente ospite
Camera Superior (letto matrimoniale, con balcone)
Soggiorno: ago 2024
Lavoro
7 recensione
4.3/5
Molto buono
Pubblicata: 26 dic 2024
I had better expectations before going there. Anyway, the location is good.
Traduci
Risposta dalla struttura: Dear guest, hello! Thank you for your stay at Novotel Nanjing Xuanwu Suning. We hope that our comfortable environment and considerate service will leave you with a long lasting memory after your stay. We can see that you are satisfied with all aspects of our hotel, and we also hopes to get your full marks. All the staff of the hotel are looking forward to your visit again!
Aslan Bahtiyaroglu
Camera Standard
Soggiorno: ago 2024
Viaggio con amici
3 recensione
4.5/5
Ottimo
Pubblicata: 15 dic 2024
Hotel didn’t give me accommodation points, I was stayed there more than one week… and nothing get…. Same like last time. ..
They didn’t give me my points for past 19-22.04.2024 and for last time also 21-29.09.2024
:(
Traduci
Risposta dalla struttura: Dear guest, hello! Thank you for staying at Novotel Nanjing Xuanwu Suning. There may be some misunderstanding about the points you gave us. If you need points, you can book a room through Accor's official website. I'm sorry that I can't meet your needs. Thank you for your attention, we will continue to improve the quality of service, the hotel staff is looking forward to welcoming your next stay!
Kelsie
Camera Superior (letto matrimoniale, con balcone)
Soggiorno: gen 2024
Solo
5 recensione
3.2/5
Pubblicata: 15 feb 2024
Average hotel for average stay. Good for price. Must take car to go out.. nothing walkable. Many schools nearby.
Traduci
Risposta dalla struttura: Thank you for your feedback. Although Novotel is not located in the core area of the Confucius Temple at Xinjiekou, the seamless connection of Metro Line 4 and the Zhongshan Scenic Area are right in front of us. There are actually more options for business and tourism, and we look forward to waiting for you again!
Kian En
Camera Standard
Soggiorno: ago 2024
Lavoro
11 recensione
3.7/5
Pubblicata: 15 set 2024
Quiet place but far from the city center, however the metro station is just nearby.
Traduci
Risposta dalla struttura: 尊敬的賓客,您好!感謝您選擇入住南京玄武蘇寧諾富特酒店。希望我們舒適的環境和貼心的服務讓您在離開之後仍留有久久難忘的美妙回憶呦!看的出來您對小諾各方面還是比較滿意的,小諾也更希望能得到您滿分的評價,再次感謝您對小諾的肯定,酒店全體員工期待您的再次光臨!
Utente ospite
Camera Superior (letto matrimoniale, con balcone)
Soggiorno: ago 2024
Lavoro
2 recensione
4.5/5
Ottimo
Pubblicata: 20 set 2024
Hotel is great but the staff need to improve their english
Traduci
Risposta dalla struttura: 尊敬的賓客,您好!感謝您對南京玄武蘇寧諾富特酒店的肯定與喜愛。我們酒店一直致力於為顧客提供貼心的服務和舒適的入住環境。感謝您的關注,我們將繼續提高服務品質,酒店全體員工期待迎接您的下次入住!
SmithHouse
Camera Superior (letto matrimoniale, con balcone)
Soggiorno: nov 2023
Lavoro
16 recensione
4.5/5
Ottimo
Pubblicata: 24 dic 2023
I liked this hotel for the business trip I was on. I usually choose hotels based on whether or not they have a fitness centre which this one did. However the treadmill was quite old and I think an upgrade here would be important. The temperature inside the room was very hot and although we called to see if something could be done about this we were told this was standard across the hotel.
Traduci
Risposta dalla struttura: Thank you for your comments, Xiaonuo will pay attention to all aspects of the details in the future, and constantly strive to improve themselves, looking forward to your next visit can see our progress oh!
Kelsie
Camera Superior (letto matrimoniale, con balcone)
Soggiorno: gen 2024
Solo
5 recensione
2.7/5
Pubblicata: 16 feb 2024
Good for price! Make sure you have accommodation, not much in surrounding!
Traduci
Risposta dalla struttura: Thank you for your feedback. Although Novotel is not located in the core area of the Confucius Temple at Xinjiekou, the seamless connection of Metro Line 4 and the Zhongshan Scenic Area are right in front of us. There are actually more options for business and tourism, and we look forward to waiting for you again!
ChinaEmperor
Camera Superior (2 letti, con balcone)
Soggiorno: feb 2024
Famiglia
4 recensione
4.0/5
Molto buono
Pubblicata: 12 apr 2024
Comfortable setting and convenient location.
Traduci
Risposta dalla struttura: 感謝親的點評,小諾很遺憾沒有得到您的滿分,以後一定會更注意各方面的細節,不斷努力的提升自己,期待您下次到來的時候可以看到我們的進步哦!
Petrus
Camera Superior (letto matrimoniale, con balcone)
Soggiorno: ott 2023
Lavoro
6 recensione
4.0/5
Molto buono
Pubblicata: 24 nov 2023
Very pleasant stay. Good breakfast. Clean and in nice quiet location
Traduci
Risposta dalla struttura: Thank you for your comments, Xiaonuo will pay attention to all aspects of the details in the future, and constantly strive to improve themselves, looking forward to your next visit can see our progress oh!
HAGAN TIMOTHY
Suite Executive
Soggiorno: dic 2022
Famiglia
43 recensione
1.0/5
Pubblicata: 28 gen 2023
Terrible experience!! Doesn’t meet the standard of 5 stars! It’s just terrible! My daughter had an egg with dead chicken! I do not encourage anyone to stay here until they improve their quality of service and our customer service first 可怕的经历! 不符合5星标准! 太可怕了! 我的女儿吃了一个带死鸡的鸡蛋! 在他们首先提高服务质量和我们的客户服务之前,我不鼓励任何人留在这里
Traduci
Risposta dalla struttura: 尊敬的宾客,非常感谢您对我们酒店的评价,我想这是一个美丽的误会。您所食用的,是我们南京的特色美食“活珠子”,具有养颜美容,保健补血等功效。当然您的宝贵意见对我们非常重要,我们会增加特色食品的介绍,方便大家理解。谢谢您的意见,期待再次光临!Dear guests, thank you very much for your comments on our hotel. I think this is a beautiful misunderstanding. What you eat is our Nanjing specialty food "live beads", which has the effects of beauty, health and blood. Of course, your valuable comments are very important to us. We will increase the introduction of special foods for your understanding. Thank you for your comments and look forward to coming again!
chan valencia
Camera Superior (letto matrimoniale, con balcone)
Soggiorno: apr 2024
Coppia
3 recensione
5.0/5
Eccezionale
Pubblicata: 3 mag 2024
Spacious, clean, friendly staff
Traduci
Risposta dalla struttura: 尊敬的賓客,您好!感謝您對南京玄武蘇寧諾富特酒店的肯定與喜愛。我們酒店一直致力於為顧客提供貼心的服務和舒適的入住環境。感謝您的關注,我們將繼續提高服務品質,酒店全體員工期待迎接您的下次入住!
Amby
Camera Standard
Soggiorno: mag 2023
Lavoro
18 recensione
4.2/5
Molto buono
Pubblicata: 29 giu 2023
This property is in the commercial district close to lot of companies and Sunning hq , it was great during the holidays as it served as quite empty district ,, the pool is great usually crowded with kids learning how to swim , breakfast is good with multiple options , the staff is great 👍
Traduci
Risposta dalla struttura: Dear guest, thank you very much for your evaluation of our hotel, we will make continuous efforts to live up to your praise. Thank you again for your recognition of the hotel, look forward to coming again, wish a pleasant trip!
小黄88
Camera Superior (letto matrimoniale, con balcone)
Soggiorno: lug 2023
Lavoro
5 recensione
4.2/5
Molto buono
Pubblicata: 17 ago 2023
Check in was slow, not much view, but great otherwise !
Traduci
Risposta dalla struttura: Thank you for your comments, Xiaonuo will pay attention to all aspects of the details in the future, and constantly strive to improve themselves, looking forward to your next visit can see our progress oh!
Utente ospite
Camera Standard
Soggiorno: gen 2023
Lavoro
1 recensione
4.0/5
Molto buono
Pubblicata: 22 feb 2023
Hotel restaurant better then last year but still not normal for 5 star international hotel. Customer travel will excpet to order food at hotel restaurant.
Traduci
Risposta dalla struttura: 尊敬的賓客,感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高服務質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!
Chu
Suite Executive
Soggiorno: gen 2023
Famiglia
2 recensione
4.5/5
Ottimo
Pubblicata: 12 feb 2023
The staff were friendly and did their best to accommodate family of 4 during our trip. The pool was nice and the lobby restaurant staff were very helpful seating us during a busy weekend dinner rush
Traduci
Risposta dalla struttura: 尊敬的賓客,感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高服務質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!