The b Sapporo

We enjoyed our stay at The b Sapporo for 7 days in late August to early September 2024. The standard twin room is nice. Air cond and the dehumidifier were running well. Shower was excellent. Bath towels, toothbrushes and slippers are delivered to the room daily. Toilettes are supplied free at the lobby as well as coffees/teas/ice creams. There is also a coin operated washing machine, it was so handy. The front desk staff, particularly Nagai and other young girls and boys, and room attendants are very nice and helpful except the Front Desk Manager, a Japanese man, who was rude. He never greeted guests in the morning or evening (either English/Japanese). No smile at all. Even though I said "Hello, good morning, how are you?" in English and Japanese to him, he had no response and just looked at me, he was so arrogant and impolite! Afterwards, I did not greet him again for the rest of my stay. He definitely needs to go for proper customer service training to improve his attitude as working at the front desk!!!

The location is really great! It is at the center of Sapporo.

Nothing really wrong with this hotel, we had a good stay and it’s in a nice location. One thing I was surprised about was the discrepancy between the hotel pictures and the actual room, it’s tiny and way more simple that I expected. Nevertheless it was a fine place for a good price.

Location: 2 min walk from the main shopping streets. Many supermarkets and stores are even closer. Directly opposite the bus stop from the Airport bus, so very very good location Hotel Room: It's small but very efficient and effective. There is a large desk, tables, 2 chairs and a bed. Everything is modern and clean with a fridge (no freezer). The bathroom is slightly small but not cramped. But because everything was placed well and clean and modern, it feels bigger than it is. There are USB ports and plugs on each side of the bed Hotel Features: There is a laundry room, smoking room and self service luggage storage too. There is no point of the breakfast. The breakfast was one small portion of soup (you have a choice of only 2 flavors) and 1 piece of bread (no options of bread) and coffee or tea (not even any juice or water) - save the money and just go 7-11 instead. Overall: The room is clean. Towels are changed daily and the room is tided each day too with sheets being changed every 3-4 days. The location is good. If the breakfast was better then it's good to stay here as its the only downside.