Hotel Family-friendly a Seremban

The location is good, not far from highway and town, across the road have a mall. Their mattress also 10” thick spring type, quite good condition but the other side of the bed still have few inches space but they not clean it at all, can saw some rubbishs and feathers on the floor 😅😅😅 Don't let cleanliness become your failure part.

Ok seriamente questo hotel era così felice di rimanere. 1. Le loro camere erano grandi e pulite. 2. Il loro personale era fantastico! 3. I letti erano nuvolosi e abbiamo avuto il miglior sonno mai 4. Piccole erano così facilmente ... 5. La pressione dell'acqua per la doccia era sorprendente! E le loro bagni sono molto pulite. 6.Bath I tovaglioli erano pazzeschi assorbenti!! 7. Vicino marrone che è a passeggiata In generale, sarei sicuramente tornato e restare qui ogni volta che andiamo a seremban. Solo una nota, il check-in è a 3 e non un minuto prima 🤣

I’ve stayed at Royale Chulan countless of times and also on Chinese New Years . So since I heard Alson Klana has been refurbished I decided to give it a try for the first time. Firstly when arriving to the hotel , this is on Chinese New Year Eve , parking was not full hence not full house. The facade of the hotel looks haunted due to they did not paint the hotel at all although they had refurbish it. Went to counter and was passed to their trainee. Trainee didn’t understand English well despite continuing to Converse to him in English. In the end he replied in Bahasa Melayu while we converse with him in English. 4th floor was given despite us mentioning we do not prefer the number 4 especially heading towards the Chinese New Year due to starting the year with an inauspicious number. However we were given the answer it is a fully house. We asked again how about even the 3rd floor would do, same thing , full house despite a lot of parking space available. Anyhow, heading to the room, the room is spacious . However, the bathroom door is not in a good shape they did not change the bathroom door and it has cracks and it’s a very old door. The balcony is not cleaned and if you look at the other side, it looks very haunting and torn down. Doubt into housekeeping in the end, managed to dial into the front desk to request, for toothbrush, toothbrush was not provided any refill of tea bags is chargeable RM6. This might be the last time I stay in this hotel and I will return to the competitor.

La posizione è ok ma piuttosto rumoroso come ci è un pub /club vicino.Lo spazio in camera abbastanza grande .Valore per soldi e in generale è soddisfatto con questo prezzo .

We arrived at 2.05PM as they said check in after 2PM, we waited for about 40-45 minutes as they said they are still cleaning the room, I believe that should be done before we reach there right? Staff weren't exactly rude but it seemed like they were forced to sit there, no emotion, there was one guy and one lady, when I stand in front of the counter they don't even look at you. I don't expect 100% VIP treatment but a simple sorry and thank you would have been good and it feels like if I said anything or questioned him then it would have ended in an altercation. The Lobby water filter didn't fill my bottle, it stopped after a few splashes. WiFi was 8/10 as it did flicker from time to time. Room was ok and spacious, Bathroom was ok but the heater was not consistent. During check in, I overheard both of the receptionists talking, ”Eh tilam bilik XXX basah la” ”Rasanya kencing kot”. ”The Mattress in room xxx seems to be wet, I bet it's urine”. It could have been my room but if it was they did a good job in covering it up. Parking might be a problem, we were lucky it was public holiday so no saman issues but yeah we parked near the TNB building on the hill and later towards the end of the shop lot as there is no parking. They said free parking in the website but I saw a sign saying you need to buy a coupon. During Agoda booking, it stated free parking. Though it did not affect us as we could park. It's in front of the main-road, there are a few Indian restaurants few minutes away. I would say not bad but not fantastic. Key Feedback 1. Parking issues need to be cleared on the website, will be hard during weekdays 2. WiFi was okay but can be improved. 3. Staff could learn some front desk customer service ethics. I did receive some negative feedback regarding this Hotel from a local who used to deal with Hotels in this area but it was not as bad as what he told me, So we are lucky. Not recommended for Family.

The toilet is open concept, so when entered room can smell very strong. It’s Boutique hotel but it’s quite big. Has the amenities you need. Air conditioning very good and cold. Facing the street but didn’t really bother my sleep. Got a kopitiam in front of the hotel. Walk a bit far to the bars & restaurant area.