Somerset Heping Shenyang Service Apartment

Recensioni su Somerset Heping Shenyang Service Apartment

Somerset Heping Shenyang Service Apartment

No.80 Taiyuan North Street, Heping District, Shenyang, Liaoning, 110000, ChinaDettagli hotel
Somerset Heping Shenyang Service Apartment
Somerset Heping Shenyang Service ApartmentSomerset Heping Shenyang Service ApartmentSomerset Heping Shenyang Service Apartment
Controlla le camere disponibili per le tue date di viaggio
Paragoniamo i prezzi
1 notte

Recensioni degli ospiti

4.7/5
Straordinario
1065 recensione
Recensioni verificate
Ubicazione4.7
Strutture e servizi4.6
Servizio4.7
Pulizia4.7
Filtra per:
Ordina per:
Tutte le recensioni(1065)
Recensioni positive(1039)
Recensioni con foto/video(167)
Camere ampie(90)
Reception gentilissima(78)
Ottima colazione(61)
Ideale per bambini(56)
Parcheggio difficile da trovare(18)
Vicino alla stazione(17)
Ottima cucina(10)
Con area gioco per bambini(5)
Recensioni negative(26)
Utente ospite
Suite Deluxe (1 camera)
Soggiorno: nov 2024
Famiglia
32 recensione
4.2/5
Molto buono
Pubblicata: 4 gen 2025
A bit outdated, but tidy The rooms are very spacious and clean. The facilities were ok, unfortunately the safe was broken and not usable. The gym and the children's playground offer everything you need. The breakfast menu is also good. Overall, however, the hotel is very outdated and in need of renovation. The staff could also be a little more attentive. We would look for an alternative next time we stay in Shenyang. I think the city has better quality to offer in this price category.
Traduci
Herlocks
Suite Deluxe (2 camera/e)
Soggiorno: nov 2024
Viaggio con amici
8 recensione
4.5/5
Ottimo
Pubblicata: 29 dic 2024
The information on breakfast was confusing, we booked a two bedroomed house and they said two breakfasts per room so we thought they meant 4 people but they meant two, they should be clear on that
Traduci
Risposta dalla struttura: Thank you for choosing to stay with us and for taking the time to share your feedback. We sincerely apologize for the confusion regarding the breakfast information.Regarding the issue you mentioned about the number of breakfasts included, we understand the misunderstanding and regret any inconvenience it may have caused. We have forwarded your feedback to the relevant department to ensure that our information is clearer in the future.We greatly value your input as it helps us to improve our services continually. If you have any further suggestions or need additional assistance, please do not hesitate to contact us.We hope to have the opportunity to welcome you back in the near future.
ChenEvelyn
Suite Deluxe (2 camera/e)
Soggiorno: ago 2024
Viaggio con amici
1 recensione
5.0/5
Eccezionale
Pubblicata: 20 set 2024
The room is big and the staff are very friendly.
Traduci
Risposta dalla struttura: Dear Guest, It was a great pleasure having you stay at Somerset Heping Shenyang, and thank you for your feedback about your stay experience with us.We look forward to welcoming you again, giving us another opportunity to serve you better.
Pramot6
Suite Deluxe (3 camera/e)
Soggiorno: set 2024
Famiglia
1 recensione
5.0/5
Eccezionale
Pubblicata: 11 dic 2024
Good for big family! Spacious living room with kitchen! Right in the city area! Excellent!!
Traduci
Risposta dalla struttura: Dear Guest, thank you for staying with us at Somerset Heping Shenyang! Look forward to welcoming you again in our residence!
HoLeonard
Suite Deluxe (1 camera)
Soggiorno: feb 2024
Coppia
2 recensione
4.7/5
Fantastico
Pubblicata: 15 apr 2024
The hotel is clean and spacious. Just have a short stay there , no comment.
Traduci
Risposta dalla struttura: Dear Guest, thank you for staying with us at Somerset Heping Shenyang! Look forward to welcoming you again in our residence!
Charles
Suite Deluxe (1 camera)
Soggiorno: ago 2024
Solo
12 recensione
4.0/5
Molto buono
Pubblicata: 25 set 2024
Great location (located centrally and close to rail and subway) and well-equipped gym
Traduci
Risposta dalla struttura: Dear Guest, thank you for staying with us at Somerset Heping Shenyang! Look forward to welcoming you again in our residence!
Utente ospite
Suite Deluxe (1 camera)
Soggiorno: giu 2024
Viaggio con amici
3 recensione
4.2/5
Molto buono
Pubblicata: 1 ago 2024
We had problem locating the Apt. GPS led us to a mall n we couldn't locate the Apt entrance as there were no signs around. The Apt faces the main road. We called and the reception sent someone to pick us.
Traduci
Risposta dalla struttura: Dear Guest, It was a great pleasure having you stay at Somerset Heping Shenyang, and thank you for your feedback about your stay experience with us.We look forward to welcoming you again, giving us another opportunity to serve you better.
Joyful tourist
Suite Deluxe (1 camera)
Soggiorno: giu 2024
Coppia
15 recensione
5.0/5
Eccezionale
Pubblicata: 26 lug 2024
Big room, with washing machine / dryer inside the room. It is conveniently located near 太原街. There is an underground shopping area where clothing shopping and nail parlours are located. One will also be spoilt with food choices within that location. Walking to Shenyang train station is approx. 12 to 15 minutes.
Traduci
Risposta dalla struttura: Dear Guest,thank you very much for your recent feedback and for choosing Somerset as your ‘second home’.We were delighted with your feedback regarding your recent stay and have shared your compliments with our team. We pride ourselves on the level of customer service that we provide at Somerset Heping Shenyang.Thank you once again for your support and we look forward to welcoming you back to Somerset Heping Shenyang in the near future.
Utente ospite
Suite Executive (2 camera/e)
Soggiorno: giu 2024
Famiglia
1 recensione
5.0/5
Eccezionale
Pubblicata: 25 lug 2024
The hotel is conveniently located close to Shenyang railway station. The room is very clean. The washer and dryer are super helpful. We would stay here again.
Traduci
Risposta dalla struttura: Dear Guest, It was a great pleasure having you stay at Somerset Heping Shenyang, and thank you for your feedback about your stay experience with us.We look forward to welcoming you again, giving us another opportunity to serve you better.
Cheo Ching
Suite Deluxe (2 camera/e)
Soggiorno: mag 2024
Famiglia
2 recensione
4.2/5
Molto buono
Pubblicata: 23 giu 2024
Housekeeping is top-notch as compared to the other hotels I have stayed in China. The apartment is spacious and well equipped with dish washing detergent, laundry washing powder and cleaning aids. Breakfast spread provided is delightful. Will stay again if I visit Shenyang.
Traduci
Risposta dalla struttura: Dear Guest, It was a great pleasure having you stay at Somerset Heping Shenyang, and thank you for your feedback about your stay experience with us.We look forward to welcoming you again, giving us another opportunity to serve you better.
Burell
Suite Deluxe (1 camera)
Soggiorno: apr 2024
Coppia
2 recensione
5.0/5
Eccezionale
Pubblicata: 4 giu 2024
Walking distance from Shenyang Train Station. Next to a major pedestrian shopping street, Taiyuan Lu, with a supermarket. The "Little Europe District" on Zhongshan Lu, with Western restaurants and sidewalk cafes, is walking distance. 9th floor facilities are great--gym, pool table, Western restaurant, patio dining (no wifi, though). 23rd floor partment 1-br suite was great for the price: not luxurious but clean and well-maintained, comfy bed, kitchen with basic equipment (convection stove, not gas, unfortunately), no noise, no odors. Friendly English-speaking staff. Overall a very pleasant stay. I will come again.
Traduci
Risposta dalla struttura: Dear Guest，We were delighted that you enjoyed your stay with us. At the same time ,we are happy to have met your expectation in service and quality standards. Receiving such positive feedback from our guests motivated us to further improve our commitment to delivering good service. Look forward to welcoming you again in Somerset Heping Shenyang!
Utente ospite
Suite Deluxe (1 camera)
Soggiorno: mar 2024
Lavoro
9 recensione
5.0/5
Eccezionale
Pubblicata: 5 mag 2024
Wonderful location, nice one bedroom apartment. Incredibly friendly helpful staff. English was well available and appreciate. Canadian traveller
Traduci
Risposta dalla struttura: Dear Guest, It was a great pleasure having you stay at Somerset Heping Shenyang, and thank you for your feedback about your stay experience with us.We look forward to welcoming you again, giving us another opportunity to serve you better.
MEOWNOI
Suite Deluxe (1 camera)
Soggiorno: feb 2024
Coppia
7 recensione
5.0/5
Eccezionale
Pubblicata: 15 giu 2024
Near the shopping center, Taiyuanjie street. The staffs are very friendly and can speak english. Room was great. There are kitchen and washing machine. I would come to stay here again if i have chance to visit shenyang😄
Traduci
Risposta dalla struttura: Dear Guest, It was a great pleasure having you stay at Somerset Heping Shenyang, and thank you for your feedback about your stay experience with us.We look forward to welcoming you again, giving us another opportunity to serve you better.
Tri atmikas
Suite Deluxe (1 camera)
Soggiorno: lug 2023
Lavoro
6 recensione
4.0/5
Molto buono
Pubblicata: 6 set 2023
Hotel staff is very friendly and helpful. Somerset is an international brand, but the management is very Chinese. The lobby smell is also very Chinese. Cleanliness needs improvement.
Traduci
Risposta dalla struttura: Dear Guest，It is our pleasure to have you stay at Somerset Heping Shenyang! Thank you for sharing your feedback about your stay experience with us. I have noted your observation and shared this with management. Please be assured that we will continue in our improvement effort to provide excellent service and products to our guests. We look forward to welcoming you again in Somerset Heping Shenyang!
Utente ospite
Suite Deluxe (2 camera/e)
Soggiorno: gen 2024
Famiglia
3 recensione
5.0/5
Eccezionale
Pubblicata: 19 feb 2024
Every thing was great, except that I still have not received my security deposit yet. I was told it would be refunded back to my account but hasn't happened yet. This is very upsetting.
Traduci
Risposta dalla struttura: Dear Guest, thank you for staying with us at Somerset Heping Shenyang,the case has been fed back to the front desk and has been dealt with urgently,Look forward to welcoming you again in our residence!
  翻译：