Recensioni su Hotel Indigo Shenzhen Overseas Chinese Town
Hotel Indigo Shenzhen Overseas Chinese Town
No.9026 Shennan Avenue, Nanshan District, Shenzhen, Guangdong, 518053, ChinaDettagli hotel
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Corrispondenza del prezzo
1 notte
Recensioni degli ospiti
4.7/5
Straordinario
4041 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione4.8
Strutture e servizi4.6
Servizio4.7
Pulizia4.7
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Tutte le recensioni(4041)
Recensioni positive(3964)
Recensioni con foto/video(1279)
Ottima colazione(379)
Ottimo design(318)
Ben arredato(256)
Piscina meravigliosa(226)
Ideale per bambini(166)
Reception gentilissima(164)
Vicino alla metro(112)
Buffet delizioso(53)
Recensioni negative(77)
Chery Han
Camera Boutique (2 letti)
Soggiorno: set 2023
Lavoro
5 recensione
4.5/5
Ottimo
Pubblicata: 4 nov 2023
Bueno
Risposta dalla struttura: Hi探索者,感謝您選擇深圳威尼斯英迪格酒店開啟您的探索之旅,並與我們分享您的“靈感”體驗。很榮幸獲得您的厚愛,我們將會繼續努力,提供賓至如歸的優質服務,期待與您的再度相遇。
mintylau
Camera Boutique (2 letti)
Soggiorno: nov 2024
Famiglia
10 recensione
5.0/5
Eccezionale
Pubblicata: 30 dic 2024
Everything was good, check in was smooth. The hotel was very nice and grand. Although it would be good if they had double bed rooms as the single beds was to small for the couple to sleep. Overall I had a great stay !!
Traduci
Risposta dalla struttura: Hi explorer,thank you very much for your kind words about Hotel Indigo Shenzhen Overseas Chinese Town! We are glad to hear that your stay went well. Regarding the double bed request, we have noted it down and will endeavor to improve it. Thank you for your valuable feedback and we look forward to providing you with a more satisfying stay again. We wish you a pleasant stay!
Utente ospite
Camera Boutique (2 letti)
Soggiorno: nov 2024
Viaggio con amici
3 recensione
5.0/5
Eccezionale
Pubblicata: 9 dic 2024
I had a great experience with the service! The receptionist, Mike, was very helpful. 👍🏻
Traduci
Risposta dalla struttura: Hi Explorer, Thank you for your positive feedback about Hotel Indigo Shenzhen Overseas Chinese Town!We are happy to know that Mike, the receptionist, was able to provide you with a pleasant stay. Your satisfaction is our greatest encouragement. We look forward to serving you again and wish you a happy life!
Shouran
Camera Boutique (letto matrimoniale, con balcone)
Soggiorno: ott 2024
Solo
8 recensione
5.0/5
Eccezionale
Pubblicata: 4 nov 2024
Beautiful hotel still look new, beautiful indoor decoration, clean and tidy room. Good hospitality and services
Traduci
Risposta dalla struttura: Hi explorer, greetings from Hotel Indigo Shenzhen Overseas Chinese Town! Your wonderful comments have been gratefully received and we're so happy you enjoyed your time with us. The team can't wait to have you stay with us again.I look forward to personally welcoming you back again.
Utente ospite
Camera Executive Boutique (2 letti)
Soggiorno: ott 2024
Famiglia
2 recensione
5.0/5
Eccezionale
Pubblicata: 5 nov 2024
Was really nice and relaxing - conveniently located next to a mall and windows of the world.
Traduci
Risposta dalla struttura: Hi explorer, greetings from Hotel Indigo Shenzhen Overseas Chinese Town! Your wonderful comments have been gratefully received and we're so happy you enjoyed your time with us. The team can't wait to have you stay with us again.I look forward to personally welcoming you back again.
Utente ospite
Camera Boutique (2 letti)
Soggiorno: lug 2024
Famiglia
1 recensione
5.0/5
Eccezionale
Pubblicata: 19 ago 2024
im the family from HK.
even the price is not cheap, but reasonable.
very nice hotel, the staff is very helpful.
the room is very clean with everything good support.
the room is clean, no odd smell, everything is tidy even the floor is very very clean.
the swimming pool is the very icon of this hotel.
Loving it.
you must come and swim, the view is great and the water is very clean.
very recommended
super five stars hotel.
thanks Hotel giving me a memorable experience, hope will come again.
Traduci
6/18
Risposta dalla struttura: Hi explorer, greetings from Hotel Indigo Shenzhen Overseas Chinese Town! Your wonderful comments have been gratefully received and we're so happy you enjoyed your time with us. The team can't wait to have you stay with us again.I look forward to personally welcoming you back again.
Utente ospite
Camera Boutique (2 letti, con balcone)
Soggiorno: lug 2024
Famiglia
1 recensione
4.7/5
Fantastico
Pubblicata: 25 ago 2024
A very good accommodation experience. The location is very convenient. There are several tourist destinations nearby. The hotel environment is clean and tidy. The staff is attentive. Special thanks to staff 小甘 for her considerate arrangements and service.
Traduci
Risposta dalla struttura: Hi explorer, greetings from Hotel Indigo Shenzhen Overseas Chinese Town! Your wonderful comments have been gratefully received and we're so happy you enjoyed your time with us. The team can't wait to have you stay with us again.I look forward to personally welcoming you back again.
Utente ospite
Camera Boutique Doppia
Soggiorno: lug 2024
Famiglia
2 recensione
5.0/5
Eccezionale
Pubblicata: 13 ago 2024
The staff is friendly and helpful. Our room was upgraded. It’s near metro. The swimming pools are excellent.
Traduci
Risposta dalla struttura: Hello Explorers, thank you for choosing the Hotel Indigo Shenzhen OCT. The hotel's location is excellent and convenient, making it the perfect choice for your holiday in Shenzhen. The hotel's swimming pool is designed in a sailboat style, with gondola boats by the pool, giving you the feeling of being in the enchanted water city of Venice. We look forward to your return visit!
Utente anonimo
Camera Boutique (2 letti, con balcone)
Soggiorno: mag 2024
Famiglia
6 recensione
5.0/5
Eccezionale
Pubblicata: 24 giu 2024
A very nice hotel. Modern and chic. With the facilities and attractions around, it’s perfect for family with kids. Convenient location.
Traduci
Risposta dalla struttura: Hi explorer, greetings from Hotel Indigo Shenzhen Overseas Chinese Town! Your wonderful comments have been gratefully received and we're so happy you enjoyed your time with us. The team can't wait to have you stay with us again.I look forward to personally welcoming you back again.
SZE MAN
Camera Boutique Doppia
Soggiorno: nov 2024
Coppia
1 recensione
5.0/5
Eccezionale
Pubblicata: 10 dic 2024
Room was nice and clean. Excellent service. Breakfast was delicious. 小甘 and Tracy are very helpful. Will definitely come back again!
Traduci
Risposta dalla struttura: Hi Explorer, Thank you so much for recognizing Hotel Indigo Shenzhen Overseas Chinese Town! We are happy to know that you enjoyed the clean room, the delicious breakfast, and our exceptional service. 小甘 and Tracy would be honored to assist you as well. We look forward to welcoming you back!
Siu Abbie
1 letto matrimoniale King Size Premium Vista sulla Finestra del Mondo
Soggiorno: mag 2024
Viaggio con amici
7 recensione
4.2/5
Molto buono
Pubblicata: 11 giu 2024
Hotel check in process was quick and accurate. Lack of hotel introductions. Need to ask about the hotel info instead of being intro. But it alright.
Housekeeping was very well prepared and many amenities were able to accommodate. Which was great. Even at 2am. I asked for mosquito repeller they were quick delivers.
Most problem was in F&B department. So at 12 pm. I went to the bakery shop to ask for the cakes order. Ask can they send to room. They rejected. So I said ok. I will come pick up at night. I may purchase now or need pre- order ? They informed me. Preorder is not necessary and I may return at night to purchase. They close at 9pm. So I return to the bakery shop. Unfortunately cake was needed to preorder before 2pm on the day. So I wasn’t able to enjoy it. Only macaroons were available … was very disappointed since the options were not much left. The hostess also dropped and broken the macaroons I picked. Sure not on purpose. But cost me were able to enjoy the flavour I wished for. If I could have preordered this wouldn’t had happened.
So after enquiring about the cakes. I headed for lunch there. Good quality had surprised me. Very nice deal in fact. $329 HKD (RMB ¥298) for two person , unfortunately the service was not on point, waiter weren’t able to serve food correctly. Also tends to not attend to tables. Dishes were not changed in every course. They fire course all at once. Didn’t clear the plates away even it was finished. We had to repeatedly asked they or clear themselves out at night as well. Dinner also had the same situation .
Overall. I just think the F&B department need more training. The hotel itself is really great. Good location. Room is clean. Housekeeping courtesy’s is even better the restaurants. Ambient was really on point. Let hope not the F&B department to cause this nice hotel to close since it just opened.
Traduci
Risposta dalla struttura: Dear explorer, greetings from Hotel Indigo Shenzhen Overseas Chinese Town! We are delighted to have your stay with us and taking your precious time to share the feedback. We reviewed your comments and are well noted with the disappointments. We feel sorry for not able to make your experience pleasant. We will, for sure, pick up the service & product knowledge skill training with the F&B service team to improve the situation and take this as a training case among all our colleagues. We sincerely hope that you will accord us with another opportunity upon your next stay, hope to welcome you back soon for a better experience!
Utente ospite
Camera Boutique (letto matrimoniale, con balcone)
Soggiorno: ott 2024
Lavoro
2 recensione
5.0/5
Eccezionale
Pubblicata: 24 nov 2024
Tammy at the reception is friendly and knows well about the room and facilities of the hotel. She also have a welcome drink coupon upon check-in. The ambience of the hotel is chill and design is amazing. Will certainly come back again :)
Traduci
Risposta dalla struttura: Hi explorer, greetings from Hotel Indigo Shenzhen Overseas Chinese Town! Your wonderful comments have been gratefully received and we're so happy you enjoyed your time with us. The team can't wait to have you stay with us again.I look forward to personally welcoming you back again.
Leo Constantine
Camera Boutique (2 letti)
Soggiorno: mar 2024
Viaggio con amici
6 recensione
5.0/5
Eccezionale
Pubblicata: 13 apr 2024
the hotel is absolutely amazing, facilities are great, staffs are extremely helpful and great hospitality!!!!
Traduci
Risposta dalla struttura: Hi Explorer, thank you for staying at Hotel Indigo Shenzhen Overseas Chinese Town. We are very happy to see your positive comments on us. We hope we can continue to provide you with satisfactory service in the future.
Utente ospite
Camera Boutique Doppia
Soggiorno: ott 2024
Coppia
13 recensione
5.0/5
Eccezionale
Pubblicata: 15 dic 2024
The stay is super extraordinary, and even better than the Venice hotel in Macau
Traduci
Risposta dalla struttura: Hi Explorer, This is a sincere greeting from Hotel Indigo Shenzhen Overseas Chinese Town!Thank you very much for your kind words! We are honored to know that you had a great stay at our Hotel . Your satisfaction is our greatest motivation and we look forward to serving you again and creating more extraordinary memories. Please feel free to visit us anytime and we wish you a pleasant stay!
Utente ospite
Camera Deluxe matrimoniale
Soggiorno: ago 2024
Viaggio con amici
1 recensione
5.0/5
Eccezionale
Pubblicata: 2 ott 2024
Booked this hotel because it has a fully-equipped gym (e.g. proper squat rack, dumbbells above 30kg, wide range of cardio machines) but was very disappointed to find out it was closed for renovation until November. However, the service staff are all excellent - specifically, Mary was very warm, helpful and timely in entertaining any requests. Would still recommend the hotel.
Traduci
Risposta dalla struttura: Hi explorer, greetings from Hotel Indigo Shenzhen Overseas Chinese Town! Your wonderful comments have been gratefully received and we're so happy you enjoyed your time with us. The team can't wait to have you stay with us again.I look forward to personally welcoming you back again.