Recensioni su Urumqi Bayinhe Hotel (People's Square Zhongshan Road Branch)

Risposta dalla struttura: Dear guests, I'm really sorry to hear such comments and bring you a bad experience. Regarding the layout of the room, we have been trying to find a balance point to maintain both characteristics and practicality, but there may be areas that need to be improved. As for the hygiene issue, this is absolutely unacceptable to us. We will immediately clean the room thoroughly and strengthen the daily hygiene inspection to ensure that every guest can enjoy a clean and comfortable accommodation environment. We apologize again for the inconvenience caused to you. We will improve as soon as possible and hope to bring you a better experience next time.

Risposta dalla struttura: [❤Complete business district❤Near subway station] Dear, thank you for your stay and comments. Bayinhe Hotel is close to People's Square, with superior geographical location, convenient transportation, beautiful environment and thoughtful service. We have been working hard to collect customer opinions and continue to improve in all aspects. Thank you for giving us sincere and valuable opinions! We sincerely regard customer service as the core of all our work. Respect customers and trust customers. We attach great importance to every appointment with you. Thank you again! Bayinhe Hotel friends are looking forward to your next visit

Risposta dalla struttura: "Thank you very much for your high evaluation of our hotel service and your thoughtful recognition of the doorman's security measures! We are extremely pleased and proud to learn that the doorman has helped you many times at check-in and pointed you in the right direction during the journey.Hotel service has always been an aspect that we attach great importance to. Being recognised by you is the best reward for the hard work of each of our employees. As the first line of Defence of our hotel, the doorman's professionalism, thoughtfulness and enthusiasm are also an important reflection of the overall service quality of our hotel.In the future, we will continue to maintain and carry forward these advantages, constantly improve the quality of service, and provide a safer, more comfortable and more convenient accommodation experience for each guest. Thank you again for your valuable comments. We look forward to your next visit and wish you a happy life!"（“非常感谢您对我们酒店服务的极高评价和门卫安全措施周到性的认可！得知门卫在办理入住时多次帮助您，并在旅途中为您指明了正确的方向，我们感到无比欣慰和自豪。酒店服务一直是我们非常重视的方面，能得到您的肯定，是对我们每一位员工辛勤付出的最好回报。门卫作为我们酒店的第一道防线，他们的专业、周到和热情，也是我们酒店整体服务质量的重要体现。在未来的日子里，我们会继续保持并发扬这些优点，不断提升服务质量，为每一位客人提供更加安全、舒适、便捷的住宿体验。再次感谢您的宝贵意见，期待您的再次光临，祝您生活愉快！”）

Risposta dalla struttura: Dear guests, hello! Thank you very much for taking the time to share your comments on our hotel breakfast. We attach great importance to your feedback and deeply regret that we did not fully meet your taste needs. We understand that each guest's taste preferences are unique, especially for you from different cultural backgrounds. You naturally have special expectations and standards for breakfast. We have always been committed to providing guests with a variety of breakfast options, but obviously in this attempt, we have failed to perfectly integrate international flavors with local characteristics, making you feel that breakfast is more suitable for Chinese taste. In response to your feedback, we will take improvement measures. You are welcome to stay again. I wish you a happy life!

Risposta dalla struttura: 【❤商圈齊全❤】您的滿意和認可，是我們最大的動力。八音和酒店位於文化路，距地鐵站500米，環境優雅，服務周到，致力於為每一位客人提供最優質的住宿體驗。期待您再次光臨，體驗更多精彩。感謝您的點評，祝您生活愉快，工作順利！

Risposta dalla struttura: 【❤Early Check-in❤】Hello, thank you very much for your detailed review. I am very happy to receive your kindness. Bayinhe Hotel is located on Wenhua Road, 500 meters away from the subway station. It is convenient for travel around, has rich meals, and the bedding is changed daily and disinfected with ultraviolet light. Thank you for your satisfaction with our hotel. We have always stood from the perspective of customers and considered every detail for you. Looking forward to meeting you again! I wish you good health and happiness.

Risposta dalla struttura: 您好！非常感謝您的細緻評價，對於您提到的雙床房衹配一個插座的問題，這確實是我們疏忽之處，非常抱歉給您帶來不便。我們已經將這一問題反饋給相關部門，會盡快進行改進和優化，確保每位客人都能得到更加便利的住宿體驗。關於設施稍顯陳舊但齊全這一點，我們會持續加大維護力度，努力提升房間設施的整體品質。很高興您對我們的早餐、周邊環境和暖氣等方面給予了肯定，我們會繼續保持併發揚這些優點，為您提供更加優質的服務。再次感謝您的寶貴意見，期待您下次光臨，我們將竭誠為您提供更好的服務！

Risposta dalla struttura: 非常感謝您對我們酒店的高度評價！您的滿意是我們最大的追求和動力。我們一直致力於為客人提供舒適、便捷的住宿體驗，看到您對我們的設備、床鋪以及前台服務都給予了極高的讚譽，我們感到無比欣慰。您的推薦是對我們最大的鼓勵和支持，我們會繼續努力，不斷提升服務質量，為您和更多客人提供更加優質的服務。再次感謝您的光臨和推薦，期待您下次再來，我們將竭誠為您服務！

Risposta dalla struttura: 尊敬的客人，非常抱歉給您帶來了不便。關於您提到的空間問題，我們已記錄並會考慮優化房間佈局。對於奇行房的鏡子設計給您帶來的不安，我們深表歉意。關於換房需求未被滿足，這是我們的疏忽，未來我們將加強前台服務培訓。感謝您的反饋，期待有機會再次為您服務，祝您生活愉快！

Risposta dalla struttura: “非常感謝您對我們酒店的認可與讚賞！您的滿意就是我們最大的動力源泉呢。前台的貼心服務、房間的豪華設施、客房的周到照料、保安的盡職盡責，都是我們一直努力的方向。很高興為您提供豐富的早餐和便捷的交通環境，能讓您在鬧市中擁有安穩的睡眠，我們也倍感欣慰。期待您下次光臨，我們會繼續為您提供優質的服務哦！”

Risposta dalla struttura: 【❤交通便利❤】相信生命中的每一次邂逅都來之不易，我們更珍惜每一次的相遇為您提供優質高效的服務體驗，八音和酒店位於文化路，距地鐵站500米，周邊配套設施齊全，交通便利， 很高興在分別之後還能為您帶來美好的回憶，我們真誠的期待您的再次光臨

Risposta dalla struttura: 非常感謝您對我們酒店的肯定與讚賞！得知您對我們的前台服務細心周到、客房的衞生狀況、客房服務員的及時響應、免費停車場及保安工作都感到滿意，我們感到無比榮幸和開心。早餐的豐富多樣也是我們一直努力的方向呢。您的每一次選擇都是對我們最大的支持和鼓勵，我們會繼續秉承“顧客至上”的服務理念，為您提供更加優質的服務和舒適的住宿環境。期待您下次再來哦，祝您生活愉快！

Risposta dalla struttura: 非常感謝您的點評，特別是對我們前台服務的認可，這讓我們感到無比榮幸。得知您前一次入住落下的東西被妥善保留，並且這次還享受到了免費升級房間的待遇，我們感到非常開心。您的滿意就是我們最大的動力。關於智能馬桶，我們一直致力於為客人提供更加舒適和便捷的住宿體驗。聽到您對此感到驚喜，我們更是倍感欣慰。期待您下次再次入住，我們將一如既往地為您提供優質的服務和舒適的住宿環境。祝您一切順利！

Risposta dalla struttura: 非常感謝您對我們酒店的詳細評價！我們很高興得知您認為我們酒店位於市中心，周邊餐飲選擇豐富，這確實是我們的一個優勢。對於您第一晚住宿時遇到的房間佈局和噪音問題，我們深感抱歉。我們明白這給您帶來了不便和困擾，也感謝您及時向前台反映情況。我們非常重視您的反饋，並已經對第一晚的房間進行了檢查和調整，以確保類似問題不再發生。很高興聽到您在第二晚的住宿體驗得到了改善，房間更加安靜舒適。我們一直致力於為客人提供優質的住宿體驗，您的滿意是我們最大的追求。再次感謝您的寶貴意見和反饋，我們會繼續努力提升服務質量，希望未來能再次為您提供滿意的住宿體驗。如果您有任何其他建議或需求，請隨時與我們聯繫。