80% of customers say the experience a company provides is just as important as the product or service itself. Your competitive edge isn’t just what you sell—it’s how you make people feel. In his latest Entrepreneur Media article, BTS’s Rick Cheatham dives into what it takes to meet and exceed customer expectations, building loyalty, fueling growth, and setting your business apart: https://lnkd.in/gv9UNfJG #StrategyMadePersonal #CustomerCentricity #BusinessGrowth #CustomerLoyalty #CustomerSuccess #CustomerEngagement
概要
BTS is a global professional services firm headquartered in Stockholm, Sweden, with over 1,200 professionals in 36 offices located on six continents. For more than 30 years, BTS has helped the world’s leading companies turn strategy into results. Together, with our clients, we create powerful experiences that have a profound and lasting impact on businesses and their people. BTS believes success comes from people understanding how their daily work impacts business results, so BTS provides the skills, tools, and knowledge people need to take the right action at the right moment. BTS has expertise in behavior change and cares deeply about both delivering results for clients, ensuring that people do the best work of their lives. Engagements range from embedded multi-year transformation projects to brief, targeted capability development. It’s strategy made personal. BTS’s services include: • Strategy execution and business transformation • Leader readiness and development • Go to market • Talent selection and succession BTS’s areas of expertise include: • Strategy execution • Business acumen • Leadership development • Leadership coaching • Executive coaching • Assessment • Change and transformation • Executive and team performance • Innovation and digital transformation • Sales and marketing • Diversity, equity, and inclusion • Digital services We’ve partnered with over 1,200 organizations, including over 40 of the world’s 100 largest global corporations. Our major clients are some of the most respected names in business: Microsoft, SAP, AT&T, Chevron, Coca-Cola, Unilever, Citigroup, Salesforce, and Tencent. BTS is a public company listed on the Nasdaq Stockholm and trades under the symbol BTS B. For more information, please visit www.bts.com.
- 業種
- ビジネスコンサルティング・サービス
- 会社規模
- 社員 1,001 - 5,000名
- 本社
- Stockholm、-
- 種類
- 上場企業
- 専門分野
- Strategy Execution、Strategy Implementation Consultancy、Business Acumen、Leadership Development、Sales Transformation、Business Simulations、Assessment Centers、Digital Services、Innovation、Sales Training、Virtual Assessments、Coaching
場所
BTSの社員
アップデート
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Continuous learning is essential—but is it delivering what your organization needs most? Some programs spark innovation and engagement, while others leave teams stuck or frustrated. How has learning shaped success—or setbacks—in your workplace? Vote below and share your perspective. Let’s explore how continuous learning drives real transformation. 👇
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📢 Register now for the next Winning Strategies webinar, BTS’s Brandon Hall Group Award-Winning Showcase! https://lnkd.in/e7BUBuWw Building High Impact Leadership Capabilities through Vertical Development 📅 December 11 ✨Panelists: Charlotte M. L. Freeman, EdD, CPC, SPHR from Gilead and BTS’s Laura Hughes and Tara Castaneda, moderated by Joe DiFilippo 💡 Discover ways to shift mindsets and inspire leaders to embrace their role as agents of transformation This series provides: ◽ Real-world insights from award-winning case studies ◽ Practical tools for immediate impact ◽ Peer connections for shared challenges Secure your spot today and get ready to transform your leadership approach! #StrategyMadePersonal #leadership #VerticalDevelopment
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CEOs, are you ready to thrive in the era of AI disruption? Discover why rewriting the playbook is your key to success in this Chief Executive article by Elizabeth Freedman, Principal: https://bit.ly/3UtNdIA #StrategyMadePersonal #CEOLife #BusinessStrategy #AIInnovation #DigitalTransformation #ExecutiveInsights
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The future belongs to agile organizations. Learn how to transition from traditional hierarchies to a culture of empowered decision-making in this Training Journal piece by Henrik Ekelund, Founder & Chairman, BTS Group. #StrategyMadePersonal #FutureOfWork #Leadership #Empowerment #AgileOrganizations #ProgressiveLeaders It’s time to lead beyond the pyramid! Read more: https://bit.ly/451BTaj
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We are committed to levering the best of BTS and making it available to school leaders, not-for-profit leaders, and micro-entrepreneurs at not-for-profit affordable prices. Over the years, BTS has pioneered simulations for micro-entrepreneurs and farmers in the Global South, training for disadvantaged people in Africa and India, and ‘Multipliers’ leadership workshops for not-for-profit leaders. Moreover, within BTS we are fortunate to have a well-established not-for-profit unit, BTS Spark, which has already supported 22,000 education and not-for-profit leaders. So, we’ve decided to align and integrate all of our social impact work within BTS Spark, led by Rosie Connor (Global Director of BTS Spark). At BTS we are also passionate about meeting the highest sustainability standards as a socially responsible company. Stefan Hellberg will continue to drive this commitment and ensure transparent reporting on issues such as environmental impact, equity, diversity, and inclusion. To keep updated on our social impact work, you can follow BTS Spark on LinkedIn.
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Future relevant organizations are shifting from the best practices of the past to the next practices that drive the future. One example? Moving from leading others to leading with others. Our latest blog explores strategies from the BTS Future Relevant Organization framework, designed to build inclusive, adaptive teams that don’t just respond to change—they lead it. Discover what’s redefining great leadership today and positioning organizations for lasting success. Read the full article: https://bit.ly/4e6pc0Y #StrategyMadePersonal #LeadershipDevelopment #InclusiveLeadership #LeadershipStrategy #LeadWithPurpose #EmpowerTeams
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What if your organization could step into a simulation that not only mirrored your company’s current realities but also helped your leaders prepare for scenarios that could play out decades into the future? In our latest case study, discover how BTS partnered with a leading energy corporation to design an immersive, hands-on simulation experience that helped its leaders test strategies, align on culture, and unify the enterprise for long-term success. Explore the full story and the innovative approach behind this transformation by reading the case study: https://lnkd.in/gXvwaBwm #StrategyMadePersonal #ClientStory #Energy #TalentStrategy #LeadershipDevelopment
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📢 Register now for the next Winning Strategies webinar, BTS’s Brandon Hall Group Award-Winning Showcase! https://lnkd.in/e7BUBuWw Building High Impact Leadership Capabilities through Vertical Development 📅 December 11 ✨Panelists: Charlotte M. L. Freeman, EdD, CPC, SPHR from Gilead and BTS’s Laura Hughes and Tara Castaneda, moderated by Joe DiFilippo 💡 Discover ways to shift mindsets and inspire leaders to embrace their role as agents of transformation This series provides: ◽ Real-world insights from award-winning case studies ◽ Practical tools for immediate impact ◽ Peer connections for shared challenges Secure your spot today and get ready to transform your leadership approach! #StrategyMadePersonal #leadership #VerticalDevelopment
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How can CEOs build a culture of trust and collaboration? This Chief Executive Group article delves into the leadership principles top CEOs use to empower teams, leverage technology, and create high-trust environments where innovation thrives. A must-read for those shaping the future of business. https://bit.ly/48umtx4 #StrategyMadePersonal #Leadership #CEOInsights #BusinessCulture #Collaboration #TeamEmpowerment #InnovativeLeadership
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