ベルギーブラバン･ワロン州で、送迎のあるホテル

私たちは夫と一緒に素晴らしい旅をしました。静かなところで、自転車でラヘルペ城に行けます。 スペースは素晴らしいです! 私たちはとても感謝しています

Everything perfect. I can recommend this hotel. Breakfast were so delicious and good choices of different meals.

Stayed in this hotel with my husband as part of a Leger Tour for 4 nights. Do not be fooled by the lovely pictures you see of this Chateau. Had to take our own bags to our room which involved dragging them up some steps (no lift to first floor) and then down a long corridor. The room was dark and no view from the tiny window so paid extra to change it for a lake view room which had a restricted view of the lake, slightly bigger than the first room, poorly stocked mini bar, lumpy bed, shaver socket not working - but it was better than the first room. Very limited on lifts in this hotel and lots of steps, only 2 outside areas to sit - one to the side of the restaurant and a center courtyard which was very untidy and uncomfortable. Service is practically non existent especially in the bar we didn't eat in the restaurant as we were told it was fully booked although it looked empty to us, think it was more a lack of staff then fully booked. Breakfast was ok but not 5 Star in fact nothing about this hotel is 5 Star quality except the prices. On the first night we were sitting in the courtyard and spotted a rat scuttling down the drain, we didn't thing much of it bearing in mind the location of this hotel but the next morning on our way down to breakfast we saw 2 more rats running down the corridor which is not what you expect to see in any hotel, although we didn't see anymore rats inside the hotel we did see more in the courtyard during our stay. The staff were pleasant enough but not overly helpful. All in all this is not a relaxing place to stay and would not recommend it and a long way off 5 Star quality.

Très bel hôtel à u calme entouré de verdure Grand parking Accueil aimable - fast checking par mail le jour J qui facilite les formalités Hall d’accueil spacieux avec bar / resto - resto très bien tarif des plats entre 20 et 25 euros Du café et du thé à disposition H24 dans le hall Chambre conforme à ce qu on attend dans un Ibis Literie très bien Hôtel très très calme aucun bruit parfait pour le repos Buffet petit dej classique mais copieux : œufs brouillés bacon saucisses viennoiseries pain beurre confiture pancakes jus de fruit J’ai beaucoup apprécié les 5 jours passés la bas J’y retournerai avec plaisir quand je repasse par Louvain

Very poor service. I do not blame the only two staff on duty who were clearly stressed and under pressure trying to serve meals to a coach load if tourists booked to stay overnight. Informed the two of a food allergy that was totally ignored and the meal contains the peppers that was asked not to contain. I totally blame Best Western management for poor staffing and inadequate training of the staff. Had the allergy been a peanut allergy it could have been fatal. Come on best Western get your act together. We have used Best Western on many occasions such as Canada and many other counties. Best Western will be a chain of hotels we will ensure to avoid in future holidays. A total failure of Best Western standards and very poor management.

The hotel itself is nice and is well furnished with good sized, comfortable rooms. We stayed for one night going down to Bavaria and again on the way home. Check in was easy and the staff were very helpful. The hotel is fresh, modern and ideal for an overnight stop over. There are shops and restaurants a short walk away if needed, as no evening meal/food was available. My room on the way out was comfortable and clean with great in room facilities including a lovely walk in shower and nice comfy beds. Both shower heads were in dire need of descaling and the rainfall shower sprayed every which way but down meaning I couldn’t use it. The air con was an added plus and soon cooled the room down. All 3 rooms I had were the same layout and had the walk in shower with Rituals soaps/shampoo provided. Worryingly, on inspection in the room for my return journey I found a dead adult bed bug on the grey pull out futon chair. I saw this as soon as I lifted the cushion and there was also a dirty tissue inside the cushion case. This suggests cleaning staff had not checked that area very thoroughly as it was easy to spot. The actual bed was clean with no signs of other bugs, but I was not taking the risk and was moved rooms immediately. I always inspect rooms thoroughly in any hotel before bringing my luggage in for this exact reason. The reception were most helpful and moved me to the other side of the hotel straight away, but it did cause me a lot of anxiety and I had a poor nights sleep as a result. No one wants to find that in their room!! The second room provided was clean with no issues identified other than the shower heads needing descaling. The breakfast offered was tasty with a good choice of food items and drinks. Porterage was included in our package but I took my own luggage up and down to the rooms. The rooms had a nice large tv and plenty of channels to choose from. The adjustable floor light was nice to leave on at night for a bit of light in the room. I would recommend the hotel and would be willing to stay there again. Hopefully they will start offering evening meals as this will be a huge plus for weary travellers who don’t want to walk down a main road to get to a restaurant.

Extremely compact room but beds were OK. Very nice walk in shower. Buffet breakfast was vey good, available from 6am. Tea and coffee was available in restaurant from 4:30a am. Entrance to car park was poorly lit making coach parking very difficult.

I visit regularly and it’s always a pleasure to return. The staff is friendly, caring and very accommodating. The beds are comfortable and I highly rate the cleanliness of the bathrooms. I will admit the carpets could do with a deep clean or replacing, for some rooms, but other than that it’s spot on. The parking allows for electric charging points and it is secured by a gate. Although it’s near the train track, the noise is not a problem. However, be prepared to hear some happy noises from the football teams when they return from winning a game. It doesn’t last for long, but at least you’re warned. Food wise, dinner is always a pleasure as the dishes are cooked with care and it’s always delicious. Breakfasts are lovely, my only regret is that it doesn’t start until 7. If it could start at 6:30 or 6:45 it would be quite convenient for me. Anyway, I return every 8 weeks and I always know it will be a pleasant stay.

Such a comfortable hotel with strategic place , nice hotel and nice room with warm greeting from Bernard the heart of the house, his very helpful with information , nice breakfast looking forward to back again to Belgium and spend good time in summer .

Après un an, nous sommes revenus dans ce magnifique hôtel. Rien n’a changé, à part le temps maussade. Nous n’avions pas l’occasion de nous mettre dans le magnifique jardin sans être mouillés 🥴. Pour en savoir plus, vous pouvez regarder ma contribution de juillet 2022.

Very poor service. I do not blame the only two staff on duty who were clearly stressed and under pressure trying to serve meals to a coach load if tourists booked to stay overnight. Informed the two of a food allergy that was totally ignored and the meal contains the peppers that was asked not to contain. I totally blame Best Western management for poor staffing and inadequate training of the staff. Had the allergy been a peanut allergy it could have been fatal. Come on best Western get your act together. We have used Best Western on many occasions such as Canada and many other counties. Best Western will be a chain of hotels we will ensure to avoid in future holidays. A total failure of Best Western standards and very poor management.

The hotel itself is nice and is well furnished with good sized, comfortable rooms. We stayed for one night going down to Bavaria and again on the way home. Check in was easy and the staff were very helpful. The hotel is fresh, modern and ideal for an overnight stop over. There are shops and restaurants a short walk away if needed, as no evening meal/food was available. My room on the way out was comfortable and clean with great in room facilities including a lovely walk in shower and nice comfy beds. Both shower heads were in dire need of descaling and the rainfall shower sprayed every which way but down meaning I couldn’t use it. The air con was an added plus and soon cooled the room down. All 3 rooms I had were the same layout and had the walk in shower with Rituals soaps/shampoo provided. Worryingly, on inspection in the room for my return journey I found a dead adult bed bug on the grey pull out futon chair. I saw this as soon as I lifted the cushion and there was also a dirty tissue inside the cushion case. This suggests cleaning staff had not checked that area very thoroughly as it was easy to spot. The actual bed was clean with no signs of other bugs, but I was not taking the risk and was moved rooms immediately. I always inspect rooms thoroughly in any hotel before bringing my luggage in for this exact reason. The reception were most helpful and moved me to the other side of the hotel straight away, but it did cause me a lot of anxiety and I had a poor nights sleep as a result. No one wants to find that in their room!! The second room provided was clean with no issues identified other than the shower heads needing descaling. The breakfast offered was tasty with a good choice of food items and drinks. Porterage was included in our package but I took my own luggage up and down to the rooms. The rooms had a nice large tv and plenty of channels to choose from. The adjustable floor light was nice to leave on at night for a bit of light in the room. I would recommend the hotel and would be willing to stay there again. Hopefully they will start offering evening meals as this will be a huge plus for weary travellers who don’t want to walk down a main road to get to a restaurant.

Extremely compact room but beds were OK. Very nice walk in shower. Buffet breakfast was vey good, available from 6am. Tea and coffee was available in restaurant from 4:30a am. Entrance to car park was poorly lit making coach parking very difficult.

私たちは夫と一緒に素晴らしい旅をしました。静かなところで、自転車でラヘルペ城に行けます。 スペースは素晴らしいです! 私たちはとても感謝しています

Everything perfect. I can recommend this hotel. Breakfast were so delicious and good choices of different meals.

Après un an, nous sommes revenus dans ce magnifique hôtel. Rien n’a changé, à part le temps maussade. Nous n’avions pas l’occasion de nous mettre dans le magnifique jardin sans être mouillés 🥴. Pour en savoir plus, vous pouvez regarder ma contribution de juillet 2022.

Nice hotel. Room was sparsely decorated but had everything we needed. Bathroom was very small but the shower was good There is no lift but the stairs to the first floor weren't difficult even with my bad knee. Our room overlooked the battlefield which was perfect for my husband, and if we hung out of the window a bit we could see the lions mound. Breakfast was usual fair, continental and a not do British with scrambled egg and smokey bacon. The only problem was the first morning we got down the egg had all gone and wasn't replaced and the bacon was very hard. The hotel itself looks tired in places but there was a notice stating it is under new management so maybe it will be redecorated or refurbished at some point. All three nights we ate in the hotel restaurant - the food was delicious and service very good. Language not too much of a problem but knowledge of a smattering of French does help at times. Tip - there is a QR code on the top of the menu which translates it into English on your phone