We were a family of three and got the studio apartment. We stayed for 5 nights and were overall very happy. The people at reception were extremely helpful and nice, Ingrid - if I remember her name correctly- was especially welcoming. They have 24 hour reception and check in and check out was very smooth and easy. They also reply to WhatsApp messages during working hours. The apartment had everything you needed and good cupboard space, iron, small kitchenette, nice sized bathroom with good lighting, daily cleaning service, comfortable beds, ... The location was a three minute walk from the Zubizuri bridge and away from the hustle and bustle of the city. Numerous restaurants and cafes and supermarkets were a minute or two away. I greatly recommend this hotel/apartment especially for families. The only thing I wish could be was a cheaper price. It was a bit pricey but I would go again for sure.
Whilst this is a budget hotel, it never felt like that. Exceptionly clean, daily. Rooms are compact, but so amazingly designed, never felt small. Excellent. 3 stops from central Bilbao and station 1 minute walk away, tram a few minutes father, didn't even try buses. Safe area. Amazing patisterie opposite and coffee, went there daily. Staff so friendly and helpful. I'd like to mention Yum Bean (not sure if I have correctly spelt) she was amazing and enhancinced my stay. 10 star to her! I will recommend to all my friends. Thank you
PParadise35871983028When we first checked in the staff was friendly and helpful, the lobby is cozy and has free water and a coffee machine. Our room was bigger than we expected and came with everything, toothbrushes, shower cap and comb etc. We asked the front desk for an iron and it came within 5 minutes, great service! The shower was really nice and spacious and the beds were amazing. I suffer from insomnia and the beds were perfectly soft and the comforter was so comfortable I just wanted to stay in bed all day. For the price the breakfast was really good, the only downside was that it seemed a little bit understaffed. My favorite part about the breakfast was the pastry selection, the donuts and cakes were amazing, it tasted better than some pastries I bought from bakeries. Bonus points for providing pads and tampons in the women’s bathroom. The location is pretty good, it’s near the main shopping street and an el corte ingles, it’s also not far from the train station.
CClimber67228150225Good location, around a 10 min walk from the old town. Nice hotel, clean, modern. Had a family suite which was large. Staff were friendly. Small gym if you wanted a work out. Breakfast was good. Took the airport bus which was about a 15 min walk from the hotel. Ate at Hamburguerisa which was nice for a change - fancy burgers effectively, nice food even though the service was pretty awful. Also had some snacks at Las Muns which were tasty and ice cream at Nossi-Be which was on the way to old town.