No proper parking, it’s outside and not controlled, first come first served. They don’t particularly like families with children and they make you feel it. They target pensioners. No effort is made to make you feel welcomed or comfortable compared to other hotels. Staff don’t smile. If you don’t ask you are not explained anything. No indoor stairs could be found. One tiny elevator for the whole place makes it a nerve wrecking experience in the mornings. Staff and cleaners use the same elevator as guests. They count every pillow and every little thing around. Handkerchief is counted at breakfast. Swimming pool can be reached through a long walk from the corridors, lobby, restaurant and all that while you must be wearing the bathrobe. Kids don’t get one unless you ask for one which you may or may not get in few hours. The rooms are cheap, torn and shabby curtains and sofa, but they have a view to the lake. Minibars are empty and they only supply one small sparkling water. Swiss hotels have great service, this place does not have a Swiss feel.
Stunning location in a quiet residential area on the shore of Lake Lucerne. (It's a 15 min bus journey ((No.21)) from Lucerne Bahnhof Bus station) Twin room (cleaned daily) was lovely with very comfortable beds, lovely shower plus coffee/tea machine, safe and 2x bottles of water daily. Staff polite and helpful as you'd expect.👍 We didn't try the 'Fondue hut' experience, as much as it looked stunning it was way too pricey, a little like the Breakfast option (32 CHF pppd) but the heated seat pads and seat throws were the ideal accompaniment to our mulled wines on the patio on the chilly Christmas eve evening.🔥😍 ONLY issue for us was at checkout when somehow our prepaid room was deemed unpaid which was stressful at 06:00, it took time to sort & with our bus to catch (exactly on time at the stop outside every day) to make our train connections, which we just made at 06:18, it wasn't the best start to our journey home, nor the last impression from our stay.
Very clean hotel, fantastic service at the counter. Easy access via bus (just 3 stops from Stans), and bus stop is right outside the hotel. There is a fuel station just outside the hotel so it was convenient to get breakfast and other snacks. Toilet lights are motion sensor which is good for energy saving, but it auto turns off while we are in the shower as the timer might be too short. No fridge in hotel room though, but be slightly inconvenient for families with young children that need to store milk.
Amazing hotel in the middle of beautiful montains in Switzerland, probably the best hotel I stayed in my life. The infinite pool is amazing and bigger than it appears on the pictures. Everything is clean and perfect in the room and along the hotel, with incredible views. I stayed with my 8-year-old daughter and everything is was OK. The staff is great. The only point to be improved is the breakfast. The service (on the table, no buffet) is slow, the food is not at the same quality of the hotel and the staff (2 ladies) are not enough to serve all people on their tables.
Nice hotel, east to get into the city on the bus system, rooms were good, staff very helpful, there are plenty of good restaurants and fast-food places nearby. A little out of the way for the true Lucerne experience, but a very safe and friendly environment,
Hotel: Kleines und gemütliches Hotel, freundlicher Service. Zimmer: sehr geräumig, sauber. Betten nur mittelmäßig bequem - die Kopfkissen etwas eigenartig. Leider keine Klimaanlage: Es war sehr warm. Fenster konnte man unbedingt öffnen, da die Kirchenglocke alles naselang läutete. Frühstück: geringe Auswahl (allerdings war das vielleicht auch nicht anders zu erwarten bei einem so kleinen Hotel). Restaurant: nicht jeden Tag geöffnet, kleine Karte, gutes Essen (es scheint eine Verbindung zur Pizzeria ”Schlüssel” in Ennetbürgen zu geben. Lage: angenehme Lage in einem kleinen Ort. Wir waren dort, um (mit dem Pkw) Ausflüge zu machen. Bis zum See sind es ca. 15 Minuten Gehweg. Fazit: Ich würde dort noch mal absteigen, aber nicht im Hochsommer!
慌しい一日の終わりには、Waldhotel by Bürgenstockでおくつろぎください。Waldhotel by Bürgenstockは、エネットビュルゲンでも指折りの素晴らしい宿泊施設の内の一つです。当施設はビュイクス空港から13km、Rigi Kulmから52kmと、便利な立地です。付近には、エチェンリートやフェルゼンヴェーク・ビュルゲンシュトック、ハンメチュヴァント・リフトなど、エネットビュルゲンの多くの観光名所があります。お時間に余裕のあるお客様は、館内の様々な施設をぜひご利用ください。エネットビュルゲンの当施設には、駐車場が併設されており、非常に便利です。エネットビュルゲンのホテルの中でも、Waldhotel by Bürgenstockはそのすばらしい設備で高評価をいただいております。