WWatcherLove the very convenient location right in the middle of Via Etnea, walking distances to most of the major attractions. Front Office is warm and very helpful in providing us with information and map upon checking in. Room was great and very comfortable. We were an hour early for check-in, and the room we booked wasn't available then. Instead, we got a surprise to be able to check-in into a bigger room. Breakfast is fabulous with lots of choices. Highly recommended.
The property is right opposite the Rinascente departmental store. Before careful if you are claiming VAT refund. My tax refund of over 200 euros was disallowed as the tax refund form prepared by them deliberately omitted the last digit of my passport number.