Couldn't have been happier with my stay at Empire. The location was ideal, being just across the road from the main train station and tram stop, making it incredibly easy to travel to all the sights that the city has to offer. As for the hotel itself, the staff were friendly and helpful, and the room was comfortable, clean and welcoming. Would absolutely recommend to anyone planning to visit Luxembourg City!
Review of thurs 28.12.23: Room 502 Hotel Grey Luxembourg. Quant hotel open 24 hours. Right across from the main train station. The room was modern with a safe, tea and coffee facilities, fridge, and built-in wall radio Rooms with modern decor and soundproof. The bathroom was nice with a big shower. The reception staff Sabir was very helpful. Free Wi-Fi is available. We did not have breakfast. All trams and buses are free to use. Walking distance to the tourist section. Thank you very much in the Luxembourg language: French: Merci
Great hotel, friendly staff on check in and check out In the heart of the centre and easy walk to all Christmas markets and landmarks the city offered Comfy rooms, handy and simple bathroom / room amenities. Only downside was the charging points for mobile phone or devices the points were below the table and right on the floor (a bit inconvenient as no charging points near the bed). Great continental breakfast served each morning. The housekeeping team did a great turndown service could not fault it . I would highly recommend and suggest staying here however there are other 4star hotels similar to the price offered by Hotel Vabun
Definitely don't go there! Hotel booked and paid in advance. Anticipating a late arrival, I called the hotel in the afternoon. The hotel's response ”don't worry, it's open 24 hours a day and there is always someone at the reception. I arrive at the hotel around midnight: the door is open but there is no There's no one at the reception. I'm waiting 1h-2h, always nobody. It's 3h in the morning and I'm still waiting. Nobody at the phone, nobody at the email... This is unimaginable and unacceptable in such a country as Luxembourg !!!So little respect for the customer.And yet it is their job!Hotel to avoid absolutely if you do not want to sleep on 2 armchairs at the reception.Yet the hotel had my telephone number to explain to me what should I do if I arrive and there is no one at the reception............................... .....
We arrived late one night and left early the next morning, so did not notice a lot of things previously mentioned, like no coffee or tea, water etc. In saying that, our beds and pillows were comfortable and the towels were new, plush and big - definitely a change from the norm. The rooms and bathroom were funky, with quality fixtures and fittings - we liked the design a lot, although it was a little dim lighting wise. We ate dinner and breakfast there as did not have time to explore Luxembourg at all. Both meals were very good - would definitely eat there again. Check in was slow and staff (in particular the female) had a bit of attitude! It was the most expensive place we stayed in our 4 weeks in Europe - but it's Luxembourg I guess.