ゲゲストComfortable, clean, large room, with everything working and a nice shower. However, I asked for a quiet room and, although the hotel is set back from the road, the room I was given at the front of the hotel still had road noise. It's a 5 minute walk to the beach. Doesn't accept credit cards and there was a service fee added on top of what the Booking.com website had said was the total price.
ゲゲストWe booked two weeks based on reviews and photos and should have checked more closely as none of those were recent. The photos are from 2017. Where do I start, well in my humble opinion accommodation needs to fulfil some basics, namely cleanliness, service, maintenance, value for money. So let's look at this. Cleanliness is frankly appalling, our room was cleaned only after we insisted on day 5 and then only again when we asked but no towel change on either occasion. We are sure the room was full of mosquitos as we are covered in bites. The bedroom had ants and a visiting lizard. It all needed a thorough clean. The pool toilets are a disgrace and if management have looked at them in the last 5 years they have done nothing and certainly not cleaned them there isn't even a door! The pool loungers are filthy and literally have not been cleaned for a considerable time either plus there is not enough for the number of guests and they are very uncomfortable with only one position and no recline close to the worst I've ever sat on. 1/10 Service The restaurant is closed as is the bar and if you want to talk to anyone you have to be quick as reception is not manned for any length of time. The small amount of staff there are helpful though.Difficult to score service when they are not present 1/10 Maintenance The whole site has clearly had no maintenance or attention for several years even basic things. The reception toilet door lock is broken the pool toilets doesn't even have a door the communal areas are dirty flaking paint and dirt everywhere all in all very disappointed on what would have been a lovely spec previously but sadly those days are gone. Then there is the noise and bedrooms, we were on the back of the propert in a suite and the church rang it's bells every morning at 5am loudly enough and long enough to wake us every morning, they also broadcast their service over loudspeakers. The black out blinds don't black out anything and the locals use the side alley as a play area letting off fireworks at all hours when I say we got no sleep it was so bad we left and booked into another hotel after 5 days and when we came back guess what they still hadn't cleaned it. Summary No sleep, dirty rooms, biten to death, rubbish loungers.
Очень уютный ,комфортный отель для отдыха .Очень крутые владельцы,добрые,вежливые,заботливые они там как вторая семья. Были вдвоём с девушкой заехали на 6 ночей , вкусно накормили , классно пообщались и провели время с хозяевами +получили небольшие сувенирчики и самое главное незабываемые эмоции. Советуем 10 из 10
I was in Negombo for some business work. Stayed one night. The room was spacious with amazing views and had everything I needed, like a workspace, and great WiFi. The restaurant on the rooftop served good food, the views were just wow. The pool also looked great though I did not have enough time to chill there. Next time when I visit Negombo I will definitely be staying here. The team was also helpful.
ゲゲストHotel close to airport make it very convenient, however you need to use express lane to Colombo as it is slightly out of the city .
You don’t have much choice for food as only two dining restaurant available but it offer a 24 hours room service make it a plus point .
Complementary shuttle service for airport pick up is a bonus .