ゲゲストThis is an older location. The bathroom tile had been repaired many times. There was trash lying on the hall floor - I saw housekeeping in the floor but the trash was still there hours later into the next day. Breakfast was cold. Not room temp but cold. Eggs, bacon, biscuit. Orange juice was watered down and flavorless. Disappointed. Not the HGI we love and expect.
Hotel is clean and nice. The lobby is vey inviting and has a little water feature thing. The rooms were nice and clean as well. The problem is the beds are hard as a rock. I woke up and I was so sore. I have only been to one other hotel was such hard beds and I travel allot. The other issue is the hotel is located right off the highway and so there is not much close. We had to drive about 10 min south to find food. It's just in a bad location even if it is a nice hotel. Also the hot tub was not working while there and I heard another guest get upset because she had called specifically asking if the hot tub was working as they wanted to use it and were told it was fine. I am going back to OKC in a few months and I will clearly not stay here.
This was by far a bad experience. Although I know it's not the properties fault it's just where the location of the hotel is that makes it a bad experience. I stayed there with my mom 9/13-9/16 2024. My mom's truck got broken into on Friday night along with 7 other vehicles. Other than that the front desk crew was very pleasant and helpful, the breakfast was stocked and nice variety of items. The rooms were clean, could use a updated but overall was clean. I booked with my Wyndham rewards. Although I'm disappointed that when I do stay at a Wyndham property I'm not getting points for staying.
ゲゲストThis hotel is in need of updating outside and inside but it offered a reasonable price for the night. Very noisy ( road noise) if staying on the front side. Back was much quieter. .The room was slightly scruffy but clean. The bedding and towels were clean. No breakfast. Not the best we have stayed in but definitely not the worst. For a one night stay it was passable.