Filthy Hotel. The room has not been properly cleaned. There was dirt and scum in all corners of the floor. The floor itself was filthy. There was hair in the sink, on the floors and in the tub. There were mosquitoes and gnats and bugs in the room constantly because the door did not seal properly. The AC did not work properly, it was noisy and made noise even when not running, the whole room ended up being damp and smelled moldy due to the bad AC. The clerk changed my reserved balcony room to room 100 when we arrived. Room 100 is right next to the Utility Room. This resulted in us being woke up every morning at 8 am with the big metal doors being banged every time a maid entered/ exited. The machinery that was being used was extremely loud. The Washing machine was apparently next to our dividing wall and the floors and beds shook all morning starting at 8 am. There were people with many small children in the two rooms next to ours as well as above our room. This resulted in being woke at random times all night by running and screaming children outside our door. The children were not supervised when outside or in the pool. The ICE machine was broke, and by past review has been for a long time. We got a ”the part was supposed to arrive today” excuse from the front desk for two days. Based on the other reviews, the manager is apparently not interested in fixing any issues. He will just reply with the same canned response to all problems. Needless to say, we did not get any rest and this was one of our worst experiences at a hotel.
59レビュー