Very friendly staff, great positive Hotel very ‘blingy’, not to my taste bit my partner booked for Boxing Day as a night at the coast. However the heating wasn’t working in room, offered to move us to another room which we didn’t take them up on as we had already settled and were only there for one night. We were advised the night Porter would come to our room to fix the problem, he/she never arrived. I wanted to have a warm bath but taps weren’t working, decided to wait for night Porter who didn’t show. Food in restaurant was good, we had venison which was cooked perfectly. On checkout my partner went to reception to pay our bill and was advised the card machine not working so he would need to pay cash, trip to cash machine only allowed a certain amount of cash withdrawal which we paid with remainder taken from our card later in the day, inconvenient. Overall the hotel was disappointing, though we enjoyed being at the coast.
自動翻訳