KKenDucsWe recently had the pleasure of staying here, and I must say it was one of the cleanest hotels I've experienced in Palawan. The location is incredibly convenient, making it easy to access local attractions. However, there was some noise from a nearby bar late at night. It wasn't too distracting for me, especially on the higher floors, so I recommend requesting one of those if you’re sensitive to sound.
The hotel itself is well-maintained, likely due to its recent renovations. The elevator, though small, was smooth and always clean, which added to the overall pleasant experience. The bathroom was a highlight—very clean and comfortable, although I did find the water heater a bit challenging to adjust.
Each room features a smart lock and a smart TV with Netflix and other apps, which is a nice touch. The Wi-Fi was reliable, even on the highest floor, allowing for seamless browsing.
One area for improvement would be the bedding. While the mattress and pillows were decent, a thicker comforter would enhance the sleeping experience, as the provided blanket was quite thin.
The staff were friendly and accommodating, contributing to a welcoming atmosphere. While this may not be a luxury hotel, it offers excellent cleanliness and customer service, making it a great choice for travelers. I would certainly consider staying here again!
VVanCitadel (the name of one of the owners) is probably the ”best for the money” mini-resort in Puerto Princesa! My room had a king bed, was comfortable and included satellite TV, a fridge and sink area. The grounds a pool are clean, neat and look great. The pool is amazing for a property size. Even though the Citadel is located 1.5km away from one of the main roads and the Robinson's Mall there are small food stores nearby for basic needs. It's easy to get a tricycle from the road near the property to just about anywhere in the Puerto area. Do ask one of the locals what the fare should be to the placey you want to go.
Francois and Citadel, the owners are very nice and helpful. You will enjoy your at the Citadel!
BONUS TIP: Just up the road (north) to the left is a food store and cafe on the right side of the road. Inside is a dental office run by Dr Joy Zapanta. She offers a full range of dental services. I got my teeth cleaned for about US$20. I could see dental tourism as a future business for Dr Joy. Enjoy your stay at the Citaldel and get all your dental work done!
ゲゲストI had a fantastic stay at this hotel, where the incredibly friendly staff went above and beyond to make me feel welcome; the relaxing ambiance provided a perfect escape from city life, and the spotless, well-maintained surroundings reflected the hotel's commitment to cleanliness, while the convenient location made it easy to explore the area, ensuring I will definitely return in the future.
HHey it’s LanzyLoved the amenities! Staff were so nice and very accommodating. Good for Staycations! Location is quiet and not-so far from the Town Proper (try booking in Backride Palawan, if you’re a budget traveller). I had a great stay! Thank you so much Microtel! Will be back soon!