The start with check in was not that great..however it was compensated by amazing service provided by the restaurant staff Somesh Mulmule.. he welcomed us with a smile, ensured we were comfortable and gave everything as it should be.. even on other days he was prompt knew what we wanted booked us a table and made us feel special.. we forgot the initial experience with check in because of that. It made our stay memorable and changed our mind from negative more than positive.. thank you so much Somesh and the entire restaurant staff Debtanu also to mention a few others. Keep it up .. even the rooms were plush and house keeping was quick.. please take good care of these employees as they make the experience complete and wanting more..
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Jennifer F
2024年9月3日
Yash was great in service friendly and welcoming .. the buffet breakfast spread was delicious a lot of variety we did full justice in enjoying every part of the meal. It was my son's birthday they surprised us with a beautiful cake thank you so much
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Wander46481048664
2024年8月29日
This hotel is the best I’ve ever stayed in. It was my best birthday with the amazing Ritz Carlton team made it even more amazing. Our housekeeper Savinay was amazing and incredible. Even Karan uncle was very kind and made our stay and my birthday most memorable. Our room was spacious and amazing the SPA experience is the best I’ve ever had even the UNO salon was amazing I am happy that I spent my 12 th birthday .
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Dfrancis2528
2024年8月14日
Was at Alta Vida for dinner and it is a chilled out place. However, Ritz-Carlton is too good in terms of space, cleanliness, service and ambience. The 5 star is for Ritz-Carlton for the overall experience and how well they have maintained the standards.