The St. Regis Punta Mita Resort

結婚 50 周年記念で 4 泊しました。この場所が気に入りました。空港までの往復はホテルの専用車を利用しました。運転手とサービスは最高でした。部屋は本当に素敵で、広々として快適です。私たちは「キング ベッド オーシャン ビュー カシータ」に宿泊しました。バスルームは広く、屋外シャワーもありました。ハウスキーピングは 1 日に数回、部屋を定期的にチェックしてリフレッシュしてくれました。3 段のプールと海の素晴らしい景色を眺めることができました (他の場所にもプールがあります)。プールでは、スタッフが定期的にバケツいっぱいの氷とボトル入りの水を持って来てくれて、ときどき冷たいフルーツ ドリンクやフルーツ アイスキャンディーを持ってきてくれました。ホテル内のすべてのレストランで食事をしましたが、どのレストランも本当に素晴らしいサービスを受け、食事も最高でした。AltaMira (ロビーにあるレストランを併設したバー) の Felipe Sandoval さんと他のバーテンダーには特に感謝です。彼は本当に親切で魅力的な人で、カクテルや料理の素晴らしいおすすめを教えてくれました。彼も彼の仲間たちも素晴らしかったです (全員の名前は聞きませんでした)。Las Marietas の朝食の給仕や Carolina のバーテンダーとスタッフも特別でした。スパでのマッサージはとても良かったですが、スパは高価です (私たちはシャンパンとスナック付きの個室とプールを追加したので、もちろん料金が上がりました)。スタッフは全員非常に丁寧で、道順を尋ねれば、誰に尋ねても手を止めて、あなたが行きたいところに連れて行ってくれました (つまり、ただ行き方を教えようとするのではなく)。レストランやバーでは、私たちが記念日にここに来たことを常に知っていて、お祝いしてくれました。素敵な心遣いです。私たちは必ずまた戻ってくるつもりです。ここは素晴らしい場所です。

The St. Regis brand is lauded for their exceptional service and while they are a top luxury brand, there were a few misses during our week long stay. The property is beautifully maintained and everyday, we saw crews trimming the hedges just right, fixing one of their many water fountains, and raking the sand. Prior to our arrival I arranged transportation to/from the airport and the directions provided were very precise. Upon entering the gate for the resort, you are ensconced with the beautiful, lush greenery of the property. The property is huge as it shares the golf course with multiple resorts within the gates to include the Four Seasons. On your first trip to the property, it is a rather long drive as they want you to take in your surroundings, however, during your stay if you leave the property, they take a shorter exit. When we arrived, we were escorted to the veranda where we were welcomed by the lovely Jessica, who went over our reservation and explained the property. We were asked if we would like the NYT and USA Today daily and we chose the paper edition of both. We were excited to have a full printed newspaper that we could enjoy during breakfast. After about 20 minutes, we were shown to our room and within 10 minutes, Jaime, our assigned butler, arrived to go over their services as well as the room. We had a huge garden view room with a partial view of the ocean that included a private balcony as well as an outdoor shower that was lovely. Having a butler was very nice because you could text them for anything. I especially liked that each day, you could get 2 items pressed per person and they will also run you a bubble bath with salts which came in handy after a full day of excursions. The only complaint we had for the rooms was that the toilet lids did not soft close and instead, slammed down and also, they have the cheap Conair hair dryers, the ones that smell like it's going to catch fire if you use it for too long. I made the mistake of leaving behind my travel hair dryer and I implore you do not leave yours behind as you will regret it. The next day we awoke to discover that the "printed paper" left in our door handle, were just photocopies of each paper and not the whole paper either, so that was a bit disappointing. When we arrived for breakfast, another disappointment was that the free breakfast was only for the buffet. Although they have a menu, it is not free if you order from it. That was shocking because one of our favorite resorts is the Waldorf in Cabo and our breakfast could be ordered from the menu and their food was gourmet and delicious! As we were headed to the pool, I did not see a beach bag in our closet and when we contacted the butler, we were told that they do not provide beach bags! But guess who does, The Waldorf in Cabo! I had several beach bags at home and left them because I assumed the St. Regis would have provided one. Seriously, for the amount of money you pay per night, that is the least they co