Receptionist very well versed and prompt service about my cancellation and re booking of room night due to unforseen circumstances. Please make sure you locked your room when you are in the room due to the the room design of toilet with clear glass door and situated at the entrance of the room. Cleanliness needs improvement and we are unlucky to have a room with air conditioning problem.
翻訳
ホテルからの返信: Dear guests, thank you for your detailed comments and sharing. I'm sorry that this stay failed to meet your expectations. We will share all your valuable suggestions with the hotel management and actively make improvements. We always pursue to create a comfortable stay environment for our guests. I believe you will have a brand-new experience when you stay next time. We sincerely invite you to come again!
Vivian
プレミア クイーンルーム
宿泊: 2024년 10월
出張・ビジネス
9件の口コミ
5.0/5
とても素晴らしい
投稿: 2024년11월15일
Good service and location. The room is clean and tidy. The staff are very professional.
翻訳
ホテルからの返信: Dear guests, thank you for staying at JW Marriott Hotel Taiyuan. We glad to provide facilities and services that satisfy you. JW Marriott Hotel Taiyuan is located in the core area of the city, with Maoye Plaza, entertainment and shopping, which is the benchmark of urban luxury experience. Thanks to the profound history and culture of Taiyuan, the hotel combines traditional elements with modern luxury. When staying here, you can experience the elegance of Taiyuan as the ancient capital of the Dynasties, feel the Millennium context of the hometown of Shanxi merchants, and broaden your horizons so that guests can enjoy the bustling scenery over the city. Thank you for your message. We look forward to meeting you again in the near future!
Tommy
モダンシティデラックスビュールーム(ダブル)
宿泊: 2024년 9월
カップル・夫婦での旅行
13件の口コミ
5.0/5
とても素晴らしい
投稿: 2024년9월17일
Good service. Hotel is new. Room is tidy and clean. Will go again. Nearby has a big mall and many good restaurants.
翻訳
ホテルからの返信: Dear guests, thank you for staying at JW Marriott Hotel Taiyuan. We are glad to provide facilities and services that satisfy you. Taiyuan JW Marriott Hotel is located in the core area of the city, and it is a benchmark for the luxury experience of the city. The broad view of the hotel allows guests to enjoy the bustling scenery above the city. Thank you for your message. We look forward to meeting you again in the future!
Isaac
Executive Double Bed Room With High-Rise Urban View
這次蜜月旅行非常滿意, 在攜程認真的對比了幾家奢華酒店,我覺得jw萬豪認真的選擇了這家,讓我有一種賓至如歸的感覺。從第一次踏進那個酒店,20m高的跳高連廊,讓我感受到了貴族酒店的奢華感。前台的入住辦理非常順利。酒店經理以及客房的服務人員,包括早餐廳的服務人員的服務都特別的好,特別的體貼。特別的棒。如果再來山西旅遊,一定還會選擇貴酒店。Jw萬豪作為萬豪旗下的頂級奢華品牌,傳承了jw萬豪的服務。尤其感謝Jackson Yang , Andy Li,兩位經理,熱情的響應需求,精心的佈置,非常温暖,在此表示衷心的感謝,因為我有白金會員,所以在行政酒廊享受的行政酒廊的這種高級的領域。不論是下午茶還是晚間的歡樂時光以及雞尾酒時光,都讓我感受到了貴司的濃濃的情意。一日四餐都在酒店裡解決,這就是頂級奢華酒店的意義。所以認真寫了這條評價給來山西旅遊或者來度蜜月的,各位親人們,一個真摯的建議。