ホテルからの返信: Dear guests friends, Hello! Thank you very much for your affirmation and support to our Yaxin Hotel! It is our honor to serve you, let the guests live comfortable is the goal we strive for, We Yaxin team will go all out to do better! The hotel is located in the new Xiangzhou core area, accessible and convenient transportation. The hotel is complete, warm and thoughtful service. Welcome again! Have a nice trip!
Other than a convenient location, there’s no much good about it. The room is very dirty!
翻訳
ホテルからの返信: Dear guest, thank you for your feedback on the hotel! We deeply regret your experience during your stay at the hotel. Your valuable feedback is very important to us, and we will inform relevant departments to improve service quality. Hotel hygiene is one of the lifelines of hotels. Bedding hotels definitely offer one change per guest. If there are any issues during your stay, our employees will handle them for you 24 hours a day. At the same time, we hope that if you have any issues during your stay at the hotel, you can speak up and point them out. For every customer's criticism and guidance, we will listen attentively, continuously improve and strive to improve our service standards. I hope to visit our hotel again and give us a chance to apologize.
Stefano Chin
特色ラウンドベッドルーム
宿泊: 2022年12月
一人旅
9件の口コミ
4.5/5
非常に良い
投稿: 2023年1月17日
This is a good hotel. The price is not bad for a single room and it’s location is very easy to find and accessible. I didn’t have any issues with the cleanliness but the shower head is a bit broken and needs repair. Based on policy they don’t provide a lot of bathroom amenities in the room like the small comb or the toothpaste but so suppose that is common because other hotels also changed to follow this policy. Overall it’s pretty good.
翻訳
ホテルからの返信: Dear guests,thank you very much for your stay and detailed comments. It is the constant care and supervision of guests like you that can enable us to continuously find problems in our work, correct and make progress. From your comments, we are sorry to see that this stay failed to meet your expectations. We apologize for the inconvenience. Your tolerance and understanding is the greatest inspiration and support for our work! We sincerely look forward to your coming again and give us an opportunity to apologize to you! Wish you a happy life ! By the way, due to space constraints, the small comb and toothpaste are on the table beside the bed. If you have any need in the hotel, you can find the front-desk clerk at any time. We have people on duty 24 hours a day. Thank you!