It was exciting to see Access Afya profiled by The Economist this week for our use of AI in delivering primary care!
In discussions about AI and healthcare, developed markets often focus on jobs lost to automation. But in markets like Kenya, those experts aren’t there to automate away. Access to a doctor, or a fluent English teacher for that matter, can be difficult. That's why it is exciting to build a system of collecting, looking at and acting on health information that meets our patients where they are: vis a vis language, location, and cost.
I’d wager all the claims this article makes about education are also true for healthcare:
• Attention is not just something students need. It’s something people need to rise to today’s lifestyle-oriented health challenges. Healthcare is more than providing a diagnosis. Healthcare needs to give motivation, and time for sparring and troubleshooting temptations.
• Localization, like creating relevant mathematical examples for students, also applies to decent advice. From recipes using local ingredients to exercise advice to people who don’t have access to gyms—or sidewalks for that matter.
• Like learning styles in school, a health partner could also adapt and give reminders and advice in a way that gets the right result – for each individual.
Those of us working on opening up new markets, like healthcare in slums, have always been building high-volume businesses resting on micro-margins. These business models are precarious, but adding a little efficiency over the hundreds of thousands of people we serve starts to add up. Perhaps AI can make these "BoP" business models a little more viable.
https://lnkd.in/eMBHYNZy