Turaco

What better way to wrap up #CustomerServiceWeek than with this exciting announcement? 🎉🎉 We are proud and humbled to have the opportunity to serve our customers each day! Ted Pantone Niraj Varia Rachel Levenson Hamza Mutebi Leona Lillian Abban Kayode Odetola Wanjiru Mairang'a Maxwell Onjoro Patrick Watson Cedrick A Todwell Martin Githaiga

📖 What We're Reading This Week 📖: Deloitte's Africa Insurance Outlook 2024/2025 We couldn't agree more with their conclusion: "The African insurance market still offers immense opportunities for insurance players, fuelled by the emergence of 𝗶𝗻𝘀𝘂𝗿𝘁𝗲𝗰𝗵 and fintech start-ups and coupled with strong population growth and low insurance penetration levels." We are humbled by the acknowledgement in the report that the work PULA and Turaco are doing is leading the way to increase insurance penetration and bridge the insurance gap. Read the full report here: https://lnkd.in/dkTXRga4 Ted Pantone Cedrick A Todwell Rachel Levenson Niraj Varia Leona Lillian Abban Hamza Mutebi Maxwell Onjoro Wanjiru Mairang'a Martin Githaiga Patrick Watson

𝗛𝗮𝗿𝗻𝗲𝘀𝘀𝗶𝗻𝗴 𝗔𝗜 𝘁𝗼 𝗟𝗲𝗮𝗱 𝘁𝗵𝗲 𝗙𝘂𝘁𝘂𝗿𝗲 𝗼𝗳 𝗨𝗻𝗱𝗲𝗿𝘄𝗿𝗶𝘁𝗶𝗻𝗴 As Turaco expands our underwriting business, we’re taking bold steps to expand our AI capabilities with a clear vision: to redefine customer experience and drive productivity. Here’s how we see AI continuing to shape the Turaco journey:  🔹 𝘼 𝙎𝙚𝙖𝙢𝙡𝙚𝙨𝙨 𝘾𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙀𝙭𝙥𝙚𝙧𝙞𝙚𝙣𝙘𝙚: AI allows us to understand our customers better, with quicker responses and continued reduction in the time it takes to process claims. 🔹 𝙋𝙧𝙤𝙙𝙪𝙘𝙩𝙞𝙫𝙞𝙩𝙮 𝙍𝙚𝙞𝙢𝙖𝙜𝙞𝙣𝙚𝙙: By automating repetitive processes,  we’re equipping our teams to work smarter, not harder. This means more capacity to focus on what truly matters—delivering value to our partners and customers. 🔹 𝙄𝙣𝙘𝙧𝙚𝙖𝙨𝙞𝙣𝙜 𝘿𝙖𝙩𝙖 𝘼𝙘𝙘𝙚𝙨𝙨: By leveraging AI to unlock more data and insights, we’re ensuring our partners and customers benefit from deeper, more informed products. This is just the beginning. By blending cutting-edge technology with human expertise, we’re building an underwriting model that doesn’t just keep pace with change—it drives it. #AI #Underwriting #Innovation #CustomerExperience #CustomerCentricity  Maxwell Onjoro Cedrick A Todwell Ted Pantone Thomas Mwania Ababu Brian Samuel Mandillah Niraj Varia Andrew S.

🤸♂️ 𝗙𝗹𝗲𝘅𝗶𝗯𝗹𝗲 𝗣𝗿𝗼𝗱𝘂𝗰𝘁 𝗗𝗲𝘀𝗶𝗴𝗻 🤸♂️ Earlier this month, we celebrated acquiring our 𝘂𝗻𝗱𝗲𝗿𝘄𝗿𝗶𝘁𝗶𝗻𝗴 license in Kenya. Turaco becoming an underwriter is a major leap in our mission to make insurance more affordable, accessible, and tailored to the unique needs of our customers. With newfound 𝗳𝗹𝗲𝘅𝗶𝗯𝗶𝗹𝗶𝘁𝘆 and control, we're leveraging our insurance expertise to design innovative, customer-centric products at a much faster pace! An example is our recent annual product review with One Acre Fund. Listening to our customers, we heard that just covering children on policies was limiting as many cared for grandchildren as well. In response, we've enabled these farmers to insure their grandchildren, addressing a critical need in their lives. We're excited about this transformative step forward in the insurance industry and remain committed to creating solutions that truly reflect and address the realities our customers face. #InsuranceInnovation #CustomerCentric #AffordableInsurance #FlexibleDesign #SocialImpact #Turaco Elizabeth Mwangi Johannes Borchert Bethwel Murkomen Hepsiba Chepngeno Tyson Monyenye Valentine Njoroge Tillen Okello Cedrick A Todwell

🌟 Celebrating Growth and Success! 🌟 Join us in congratulating our amazing team for their hard work, dedication, and relentless pursuit of excellence for our customers and our partners. We are proud to announce several well-deserved promotions and career progressions across our organization! As we continue to grow, we are more excited than ever about the talent, innovation, and leadership that our team brings to the table. Here's to even more success ahead! 🚀 #Teamwork #EmployeeGrowth #Promotions #Success #Leadership #CareerGrowth #Gratitude Tillen Okello Romeo Juuko, DIP CII Kijwaro Jeninah Lance Okeyo Ababu Brian

We commend our partner, Powerhive, for prioritizing the safety and wellbeing of their riders! At Turaco, we never hope for accidents to happen. However when they do, we are there to support and help customers recover quickly.

Join us! 🎉 We're #hiring and looking for great people to join our team. Check out our open roles here: https://turaco.breezy.hr/ Martin Githaiga Miriam Kimani Ted Pantone Cedrick A Todwell Leona Lillian Abban Hamza Mutebi Tillen Okello #product #callcenter #techjobs

📖 What We're Reading This Week 📖: The 2024 MFI Index by 60 Decibels Supported by many of our partners including VisionFund International, Advans Ghana Savings and Loans Ltd, Opportunity International, and Global Partnerships, this report pulls together data from 126 financial service providers and 36,000 MFI customers, globally. We may be biased 😊, but here are three of our favorite insights: 1️⃣ 44% of financial service providers offer #insurance in addition to loans. 2️⃣ "Uptake of additional services [like #insurance] alongside credit are correlated with improvements in clients’ financial management. Eight in ten credit-only customers report improved ability to manage their finances, versus 91% of those who receive credit plus additional services. This translates to 68% of clients who only receive credit feeling better prepared to handle emergency expenses, compared to 76% of those who received credit and additional services." 3️⃣ Customers who access additional services, such as #insurance, report greater improvements to quality of life and almost 2x-ing their access to healthcare, savings, and meal quality. Join us in reading the full report here! https://lnkd.in/gCq6bkfz Meghan Flaherty Jim Villanueva Cedrick A Todwell Ted Pantone Solène Podevin Favre VisionFund Uganda Leona Lillian Abban Hamza Mutebi Kwame Owusu - Boateng Ernest Yerekuu OISL Ghana Guillaume Valence barbara odei

"Crafting Insurance Solutions: A Collaborative Approach from the Client’s Lens" A few weeks ago, Leona Lillian Abban, Turaco Ghana GM, had the opportunity to join our partner, Equity Health Insurance, to discuss a topic very close to our hearts! We couldn't agree more that insurance will play a critical role "in providing financial security and peace of mind for individuals and families across Ghana." And that it is critically important to build a financially conscious next generation. #CustomerCentricity Dr. Elton Fredrick Afari Adwoa Yeboah Leticia Ashong Judy Obeng

In their own words! 👂 There’s nothing more inspiring than hearing firsthand how our insurance products have impacted lives. At Tuesday's launch, Beryl, Esidor, and Rosaled shared powerful stories of how insurance provided in partnership with M-KOPA and Musoni Microfinance Ltd. restored their livelihoods when they needed it most. Their experiences remind us why we do what we do—and motivate us to keep pushing for accessible, affordable insurance for all. Ted Pantone Cedrick A Todwell Niraj Varia Rachel Levenson Martin Githaiga Patrick Watson Wanjiru Mairang'a Maxwell Onjoro