We stayed, my husband daughter and son, as part of a special needs group weekend stay. We were greeted by the receptionist who was warm and extremely professional as all staff were in the Hotel. The food, breakfast and dinner were all fresh and plentiful and delicious. We stayed in rooms on the third floor which were spacious and housed really comfortable beds. There were tea and coffee making facilities and there was a room service menu. There was a safety deposit box and clean white robes in the wardrobe and slippers. There is a leisure center with a 20 meter pool which again was lovely and a separate Jacuzzi. There is a Sauna and a mist/shower room which again was a surprise and which I would recommend. There is a spa which we didn't use but looks beautiful. Everything on their website is true to reality. The only one thing which I was disappointed about was that there is a hair salon located at the Leisure Centre run by a lady called Anne (I found her name from the receptionist at the Spa). This was a Saturday and I wanted to book a wash and blowdry for later in the afternoon. I left messages from 10 am and texted and the reply each time was ”This is Anne please leave a text message or call and I will get back to you”. I later found out from the ladies on the Leisure Centre reception that Anne isn't in situ on Saturday. I was very disappointed whereas if the message on her phone had been that she didn't open on Saturday, it would have saved my disappointment. Just a suggestion as I'm sure there could be others in the same situation. We would definitely however return to Hotel Kilkenny for a stay in the future. Thank you Aoife Myler and family