튜니스 메리어트 호텔 후기

직원들은 매우 친절했지만 호텔은 매우 더럽고 침대가 망가졌습니다. 여기서 돈을 낭비하지 마세요. 주목할 가치가 있습니다.

화장실 배수에 문제가 있어서 10분만에 물이 넘쳐 거실까지 흘러내렸습니다. 저녁 12시가 되기 전에 계속해서 벨소리가 나서 잠을 설치는 데 매우 방해가 되었습니다. 바는 위층 20~25호실에 있어야 합니다.

훌륭한 위치와 매우 깨끗함 튀니지에서 가장 좋은 숙박👌

튀니스의 아주 좋은 호텔로, 튀니스 카스타르지 공항과 매우 가까워서 환승객에게 편리합니다.

그러한 추천과 배려에 대해 Ahmed에게 감사드립니다. 우리는 모든 팀원 특히 게스트 관계 관리자 Wissal의 이러한 고객 서비스 관리에 사랑에 빠졌습니다! 그녀는 우리가 음식 피드백을 공유했을 때 기대 이상이었고 특히 그것을 초과했습니다. 사람들이 귀하의 피드백에 관심을 갖고 있으며 튀니지에서 자주 볼 수 없는 문제를 해결하기 위해 추가 마일을 사용한다는 사실입니다. 계속 노력하면 곧 마을에서 최고가 될 것입니다!

NICE VERY GOOD

Nice.

衛生不錯，但餐廳會有蒼蠅 地理位置不錯，距離機場近 設施不錯，有游泳池和燒烤酒吧 服務：餐廳有不會說英文的服務員，且有服務員態度不夠積極，需要加強

體驗還可以

호텔은 매우 안전하고 편안하며 공항과 좋은 위치에 있고 다른 도시로 택시로 매우 가깝습니다. 매우 저렴한 아침 식사는 맛있고 다양한 요리가 있습니다. 객실은 크고 온도가 좋습니다. 고객 관계 서비스는 완벽합니다. 저는 아말 소피네와 아미라를 만났습니다. 특히 사미는 친절한 프런트 오피스 직원을 만날 기회가 있었고 라운지에는 엘리트 회원을 위한 해피 아워가 있습니다.

Wonderful hotel and staff, and a perfect stay at this well-operated property. The customer service at this property was especially top notch, making an already comfortable stay that much better! All throughout the stay, all the front desk receptionists made me feel extremely welcome - special thanks to Amal, Hiba, Aziz, and all the others at the front desk/guest relations team members (wasn’t able to get all the names). The housekeeping team was also absolutely phenomenal in their service throughout our stay, especially Khulood and her team - a really sharp and talented housekeeping team! Thank you Tunis Marriott team for a wonderful stay - this Titanium Elite is beyond satisfied!

Being a Lifetime Titanium member with over 2200 nights at Marriott properties, we really were looking forward to a 5 night stay at this property but unfortunately we were very disappointed. From the chaotic breakfast dining every morning to the lack of service in the concierge lounge and lastly while the room was nice, there were 3 days out of 5 where the only water available was hot water and no cold water while trying to shower. Let's start with the breakfast. We had breakfast for 5 mornings so this was not an isolated incident. It was chaotic. Frequently, they ran out of cups for coffee and hot tea. The staff could not keep up with cleaning the tables when it was crowded. Staff would walk around aimlessly or stand in the corner talking to one another. I use cleaning loosely because I seldom saw people wiping down the tables after someone left. Tables would be in various states when we arrived, sometimes a fork was missing or a knife or a glass. There is a juice station but good luck trying find someone to make you fresh juice. The door was sometimes left open and then you were surrounded by flies. Most mornings I would just watch and observe the chaos of the staff walking around trying to keep up with the people coming thru. It isn't rocket science - you go to a vacated table, put all the dirty items on a tray, wipe the table, come back to the table with the clean items. The Concierge Lounge - we came here for 5 nights. Every night it was pretty much the same hot item - dry chicken. You can get beer and wine but not on your own. They don't keep the beer opener out in the open. However, good luck with trying to find someone to open it for you. Expect a long wait. One night, we came in, sat down at a table and people would see us and walk back and forth. Back and forth, including 2 guys in suits (assuming manager) and seeing us at a table without any drinks, didn't ask - can I get you something? Nope. Just sitting there waiting for you to serve me a drink. We ordered a pizza to be delivered to the lounge, fully expecting to pay for it. Manager comes over and says, we are getting you the pizza. Sure, seemed weird. Pizza comes, they put it in the common area for everyone. I said, we ordered that pizza. They said yes, you don't need to pay for it. OK so can I have the whole thing? The Room - while the room itself was nice, 3 days out of 5, the only water that came out was hot, including the shower. So when shower, expect 3rd degree burns. I called and talked to the front desk - had MULTIPLE discussions. They said they would send someone up the 1st time. No one came. Water was fine after a period of time. Next day, I walked down to the Front Desk so I could speak with a person. I said, is this happening in other rooms because I was willing to move. No answer, I assume that person did not know. They said they would send someone up. That person came after an hour and it was no longer an issue. I asked if this

I had a fantastic stay at the Tunis Marriott Hotel everything was perfect, from the delicious food at the restaurant to the exceptional hospitality. The staff were friendly and welcoming, A special thanks to Amal from guest relations, who went above and beyond to ensure my stay was amazing. I highly recommend this hotel.

非常好的入住体验，这家万豪离机场很近，早餐和酒廊水准都很不错，客服Amal很友善的帮我们对接了本地旅行社，还给了我们很多有用的游玩信息，下次来肯定还会继续选择这家万豪 Excellent experience for our first time visit Tunis,close to airport and breakfast/lounge both good,Ms.Amal from guest relation help us check with travel agency very friendly and gave us many useful information for the city,we definitely will choose this marriot again next time visit