Jumeirah Carlton Tower London

Terrible service went for afternoon tea didn't even get the tea until we had finished our food! Asked 5 times for more champagne ! Big chip on my cup ! The food was actually lovely beautiful sandwiches (although only 4 finger ones) and lovely miniatures scones but even when we did get the tea the waiter just put the whole hot teapot right in front of me !!

Excellent service especially from Carlo the chauffeur who went out of his way to take us to our destination, it completed a good stay. He was courteous and friendly, went out of his way to help us and it was a wonderful, comfortable ride. Thank you.

This hotel was in a perfect location for exploring London. We were able to walk almost everywhere with excellent directions being provided by the Concierge. Our room was very comfortable and spacious and we enjoyed our breakfasts at La Maison Ani, special thanks to Luis for the excellent service. There were a lot of roadworks going on while we were there – but hopefully these will be finished by now. We were disappointed that the tennis court was being resurfaced and we were unable to enjoy this facility but the Peak Fitness Club facilities were fantastic and never felt crowded. We were disappointed in the food at the Chinoiserie but there are plenty of good options close to the hotel.

Exceptional! If you are looking for pleasant stay, friendly and welcoming staff, and a feeling of home, come here! The service was top-notch. Great location. The room was immaculate and very comfortable with a beautiful view. Amazing gym facilities.