Comfort Suites

This was the nicest hotel I’ve stayed at in ages. Huge rooms with super high ceilings which felt very elegant. Spotless rooms and bathrooms. Clean, comfy beds, excellent continental breakfast, super friendly staff. Seriously. If you’re on the road in Mufreesboro, TN, this should be your stop!!!

We arrived at the hotel at 2:45pm. Since hotel is right off the noisy street, we asked for a room on the 4th floor and in a quiet location. Lady at the check in said she can accommodate either 4th floor or quiet side, but not both. She had an attitude in our opinion. She said the room on the 4th floor / quiet side is not ready and that it’s 2:45pm and not 3pm. We said we can wait until 3pm (check in time), but she said she doesn’t know when the room will be ready. She couldn’t even give us an estimated time. After negotiating, we took a room on the 4th floor, noisier side, but away from traffic noise. Room ended up being quiet, but had problems. Toilet didn’t flush properly. It would not flush the toilet paper and excuse me for explaining this, but we do need to be able to use the toilet paper after doing business. So I ended up going downstairs and use the bathroom there, which was okay, since we were there for only one night. Coffee maker in room didn’t work and the desk chair was broken. Everything else was fine in a room. We weren’t ask at the check out (same lady that was at the check in) how our stay was. Breakfast was pretty much what you would expect from Comfort Inn / Suites brand. All in all, this Comfort Suites actually has some strong points and has a potential with proper customer service.

We arrived here late at night. Front desk receptionist was extremely kind and helpful. The rooms was big and I couldn’t believe the great price for such a big room! Hallways smelled amazing! Free breakfast. Very clean and felt very safe being there with my family. Definitely would stay there again. Thank you :)

Our experience here was really good; the WiFi was great, the breakfast was good and the room was very nice. Also, the hotel is in a great area. Lots of parking as well. We also noticed how friendly everyone was at this hotel; a nice touch. I would stay here again if I am in this area.