Sterling BPO Solutions (Pvt.) Ltd

Sterling BPO Solutions (Pvt.) Ltd

IT Services and IT Consulting

Seeduwa, Western 1,171 followers

Ensuring a delightful customer experiances

About us

Sterling BPO Solutions Pvt Ltd, established in 2011 in Sri Lanka, is a reputable IT-BPM service provider. We specialize in elevating global businesses with innovative and dependable IT solutions alongside sophisticated Business Process Management services. Our array of services includes desktop, web, and cloud-based applications, enterprise solutions, and cutting-edge AI and AR app development tailored to your specific needs. With a dedicated team of experts, we serve a wide-ranging international client base, mainly in Australia and the UAE. Poised for expansion, we aim to extend our services to the UK, USA, Canada, and the EU, ready to adapt to an array of business requirements. Integrity, client focus, and excellence stand at the core of Sterling BPO Solutions. Our objective is to empower your business's journey to peak success. Engage with us for superior IT outsourcing and Business Process Management solutions designed to unleash your workforce's full potential. Choose Sterling BPO Solutions Pvt Ltd – Your Gateway to Innovation and Success.

Industry
IT Services and IT Consulting
Company size
51-200 employees
Headquarters
Seeduwa, Western
Type
Partnership
Founded
2011

Locations

  • Primary

    Church Road, Liyanagemulla

    12A/005

    Seeduwa, Western 11410, LK

    Get directions

Employees at Sterling BPO Solutions (Pvt.) Ltd

Updates

  • Happy Diwali from Sterling BPO! As we celebrate the Festival of Lights, we wish that Diwali brings endless joy, prosperity, and peace to you and your loved ones. May the glow of this auspicious occasion brighten your path to success and happiness. From all of us at Sterling BPO, here’s to a beautiful Diwali filled with togetherness, harmony, and warmth. Visit us 👉 www.sterlingbpo.com #HappyDiwali #Diwali2024 #SterlingBPO #FestivalOfLights #CelebrateTogether #DiwaliWishes

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  • Why a Social Media Plan is Essential for Small Businesses In today's digital world, social media isn’t just an option—it’s a necessity. Small businesses need a structured approach to make the most out of their online presence. Here's a simple roadmap to get started: 1️⃣ Define Your Goals and Objectives: Set a clear vision. 2️⃣ Know Your Audience: Understand who you’re speaking to. 3️⃣ Content Strategy and Schedule: Plan your posts to engage your audience. 4️⃣ Analytics and Adjustments: Review what works and refine your approach. Ready to elevate your brand's online presence? Sterling can help you create a tailored strategy to grow your audience and drive results. #SocialMediaMarketing #SmallBusinessTips #DigitalStrategy #SterlingBPO #GrowthMindset

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  • We're expanding our team at Sterling BPO Solutions Pvt Ltd! Are you a creative powerhouse looking for an exciting career opportunity? We're seeking a Junior Creative Director to join our dynamic team and lead digital media accounts for some of our key clients. What We Offer: A chance to work with prestigious clients and make a significant impact. A creative, vibrant, and collaborative working environment. Opportunities for career advancement and professional development. Key Qualifications: - Proven experience in digital marketing or creative media. - A Bachelor's degree in Marketing, Communication, or a related field. - Strong understanding of social media platforms and digital advertising. - Creativity and a keen eye for design and detail. Interested candidates should send their CV to info@sterlinglanka.com. We're excited to see what you can bring to our team! #Hiring #CreativeJobs #DigitalMarketing #SterlingBPO #Careers #JobSearch #JoinOurTeam

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  • Protect Yourself from Phishing Attacks ! Phishing is a growing cyber threat that targets individuals and organizations alike. Here are key steps to safeguard your personal and financial information: ◾️ Verify Sender Authenticity: Always check the sender's email address and beware of unsolicited communications .◾️ Avoid Sharing Sensitive Data: Never disclose confidential information like passwords or financial details through email or unfamiliar websites. ◾️ Examine Links Carefully: Hover over links to check the URL before clicking. If it seems suspicious, avoid interacting with it. ◾️ Be Cautious with Attachments: Do not download or open attachments unless you are certain of their legitimacy. Staying informed and cautious is the best defense against phishing attacks. Take the time to verify before you act. #Phishing #CyberSecurity #DataProtection #WebsiteSafety #StaySafeOnline

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  • Being a standout customer service agent in a call center is about more than just communication—it’s about building real connections. It's not just the words you choose, but how you make customers feel. From providing quick, efficient solutions to showing genuine empathy, every interaction leaves an impression. When you actively listen, remain calm, and handle each situation with care, you transform an ordinary call into an exceptional experience. Looking to excel in customer care? Focus on those small, meaningful moments that make all the difference. #CustomerCare #CallCenterExcellence #ServiceWithHeart #CustomerExperience #ProfessionalDevelopment #CustomerFirst #EmpathyInAction

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  • To the exceptional individuals who inspire, guide, and mold the leaders of tomorrow – Happy Teachers' Day! At Sterling BPO Solutions Pvt Ltd, we recognize all educators and mentors who leave a lasting legacy on the future. Your knowledge and dedication drive the path toward innovation and success. #HappyTeachersDay #Inspiration #Mentorship #EducationMatters #SterlingBPOSolutions #Innovation #FutureLeaders

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  • Join Our Team! Vacancies Available for a Full-Time Junior Digital Marketer and a Trainee Graphic Designer! Sterling BPO Solutions (Pvt) Ltd is seeking two dynamic individuals to fill the roles of Full-Time Junior Digital Marketer and Trainee Graphic Designer. If you're creative, motivated, and eager to grow in the digital marketing industry, this is the perfect opportunity to join our dynamic team and advance your career! Junior Digital Marketer Key Responsibilities: ◾ Assist in managing and creating content for various social media platforms. ◾ Engage with our audience and build community through active social media interaction. ◾ Monitor social media trends and provide insights for content improvement. ◾ Collaborate with the marketing team to create high-quality content. Trainee Graphic Designer Key Responsibilities: ◾ Assist in crafting visually stunning designs for digital and print media. ◾ Support the development of graphics and layouts for product illustrations, company logos, and websites. ◾ Collaborate with our marketing team to create high-quality content. ◾ Ensure all designs align with company branding and client needs. If you're ready to bring your creative vision to life, send your resume to officeadmin@sterlinglanka.com or WhatsApp us at ⁨074 106 6988⁩. Join Sterling BPO Solutions (Pvt.) Ltd and be part of a dynamic team! #JobOpening #Hiring #DigitalMarketing #GraphicDesign #JoinOurTeam #CareerOpportunities #JobVacancy #JuniorMarketer #TraineeDesigner 

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  • Digital Marketing Tips 1. Target the Right Audience Any digital marketing effort must succeed in reaching the appropriate audience. Knowing your audience will help you create engaging content that is suited to them. How to Target the Right Audience: ·  Define Buyer Personas: Make thorough profiles of your ideal clients, taking into account their hobbies, location, and age. Knowing their habits and areas of discomfort allows you to create messages that are pertinent to them. ·   Leverage Data: To improve your targeting, make use of analytics programs like Facebook Insights and Google Analytics. To find the most receptive segments, pay particular attention to data like engagement and conversions. ·  Divide Up Your Audience: Sort your audience into groups according to particular hobbies or habits. This makes marketing more effective and individualised. By targeting the right audience, you increase engagement and the likelihood of converting prospects into loyal customers. 2. Choose the Right Influencer Influencer marketing is effective—but only if you select influencers who share your audience's values and brand. How to Choose the Right Influencer: ·    Align with Your company: For genuine collaborations, choose influencers who organically align with the values and messaging of your company. ·    Put Engagement First: Give influencers with high engagement rates priority over those with a large following count. More effective outcomes are frequently obtained from micro-influencers with smaller but very engaged audiences. ·   Match Your Audience: For more successful outreach, make sure the influencer's following is representative of your target market. Authentic connections and trust-building can be fostered with your audience by the proper influencer. 3.  Create Interactive Content Interactive material encourages engagement and keeps viewers interested. How to Produce Interactive Media: ·   Use Polls and Quizzes: Utilise social media to interact with users by posting polls, quizzes, and other interactive tools. ·  Promote Participation: User-generated content engages viewers and fosters a sense of brand loyalty. Interaction is key to building stronger relationships with your audience and increasing engagement. #DigitalMarketing #MarketingTips #TargetAudience #InteractiveContent #AudienceEngagement #ContentMarketing #SocialMediaMarketing

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  • Happy World MSME Day! Today, we salute the passion, perseverance, and tenacity of MSMEs everywhere. From startups to established enterprises, these businesses embody the spirit of innovation and the drive to succeed. They are the engines of economic growth, the creators of jobs, and the champions of local communities. MSMEs face countless challenges, from securing funding to navigating regulations, yet they continue to push forward with unwavering determination. Their contributions go beyond mere economic metrics; they enrich our lives, strengthen our communities, and drive positive change. On this special day, let’s come together to celebrate their achievements and support their future endeavors. Let’s recognize that when we support MSMEs, we not only foster economic resilience but also create a thriving ecosystem where everyone can prosper. #MSME2024 #BusinessHeroes #TogetherWeThrive #EconomicResilience #SupportSmallBusiness #Sterlinglanka

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