PayDo, a leading Electronic Money Institution (EMI) authorised by the FCA in the UK, FINTRAC in Canada, and MFCA in Malta operates in 140 countries and over 25 industries. Offering multicurrency IBANs, merchant solutions, and mass payment options, PayDo provides premium and convenient payment services. With all features available through one platform and contract, PayDo is a preferred solution for local and international payments.
The Head of KYB Onboarding Unit oversees and optimises the customer onboarding process (for B2B customers). This role involves building and leading a high-performing team, ensuring compliance with KYB regulations, and driving process improvements through data analysis and automation. The ideal candidate will have a strong team management, compliance, and project management background.
Your regular tasks
Team Leadership: Build and manage a high-performing onboarding team (5+), ensuring adherence to regulations and procedures
Process Optimisation: Develop and implement robust and efficient KYB onboarding processes and procedures, ensuring compliance with all applicable regulations
Operational Excellence: Oversee daily operations, identify bottlenecks, and implement improvements to optimize the onboarding process
Stakeholder Collaboration: Foster strong relationships with cross-functional teams to ensure seamless onboarding
Data-Driven Decision Making: Develop and utilize reporting systems to track onboarding metrics and identify areas for improvement
Project Management: Oversee the implementation of new onboarding tools and technologies
Skills and qualifications
5+ years of experience in leading and managing KYB (and KYC) onboarding team on an international level
Proven track record in building and developing high-performing teams of up to 10 members
Experience with regulatory examinations and audits related to KYC/KYB
Experience working with complex Customers such as financial institutions, gambling, IT/Software, Marketing, or forex clients is a must
Expertise in setting and tracking KPIs and performance metrics
In-depth knowledge of anti-fraud, transactions, and risk management principles within the fintech, payments, or related industries
Strong analytical and problem-solving abilities to optimize onboarding processes
Excellent organizational and time management skills with a proven ability to meet deadlines
Knowledge of relevant data analysis and visualization tools
Experience working in a fast-paced, high-growth environment
Advanced English language proficiency
Hiring Steps
Our recruitment process typically includes the following steps: Application Screening –> Interviewing Process & Assessment (TA/Tech/Final Interview and Test Assignment (upon request)) –> Offer –> Reference Check
What's In It For You
At PayDo, specialists are at the heart of our innovation and success. Joining our team means accessing unparalleled opportunities to grow, contribute, and thrive in a dynamic FinTech environment.
Empowerment Through Professional Development:
Monthly investment in your English learning
Yearly allocation for advancing your professional expertise
Unlock Your Potential:
Transparent career growth with opportunities to achieve Lead roles within 1 year, Head roles in 2 years, and even C-level within 4 years, based on exceptional performance
Performance reviews are anchored in KPIs, ensuring recognition is merit-based
Make a Lasting Impact:
Work on unique projects where your contributions can reshape company-wide processes
Bring your ideas to the table and earn exceptional bonuses through our PayDo Ideas Hub
Flexible and People-Centric Culture:
17 days of paid vacation annually, with the flexibility to transfer unused days or receive compensation
10 days of paid sick leave annually, accommodating emergencies and medical needs
Additional holidays aligned with your local calendar
Compensation & Incentives:
Multiple payment options, including Private Entrepreneurship accounts or popular e-wallets
Our Values:
At PayDo, we live by principles that drive us to excellence:
Ownership & Initiative: Specialists who take charge and make a difference
Collaboration & Communication: Together, we achieve more by sharing ideas and insights
Become part of a global team redefining FinTech. Your expertise, passion, and ideas will shape the future of payments with PayDo!
Seniority level
Director
Employment type
Full-time
Job function
Human Resources
Industries
Technology, Information and Internet
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