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Founded in 2013, Contact Center offers custom-tailored customer service solutions for US companies seeking nearshore contact center services. They have over 1,000 seats capacity and operate 24/7.
Key Information
Providing services to various industries like financial services, telecommunications, hospitality, and healthcare.
The company’s key strengths include cost-effectiveness (over 50% more cost-effective than US domestic services), strong cultural alignment with the US, a proficient English-speaking labor pool, and disaster-free zones with robust business continuity plans.
They are ISO 9001 and PCI certified, ensuring quality management and security standards.
Additionally, as part of this package is a fully equipped vacant 700-seat call center facility in Mexico. This state-of-the-art facility includes redundant technology, UPS, power generators, multiple internet providers, training rooms, meeting rooms, and various amenities for employees. The facility was recently renovated and comes with a 15-year lease, making it an attractive investment opportunity for companies seeking a turnkey call center solution in Mexico.
Founded in 2013, Contact Center offers custom-tailored customer service solutions for US companies seeking nearshore contact center services. They have over 1,000 seats capacity and operate 24/7.
Key Information
Providing services to various industries like financial services, telecommunications, hospitality, and healthcare.
The company’s key strengths include cost-effectiveness (over 50% more cost-effective than US domestic services), strong cultural alignment with the US, a proficient English-speaking labor pool, and disaster-free zones with robust business continuity plans.
They are ISO 9001 and PCI certified, ensuring quality management and security standards.
Additionally, as part of this package is a fully equipped vacant 700-seat call center facility in Mexico. This state-of-the-art facility includes redundant technology, UPS, power generators, multiple internet providers, training rooms, meeting rooms, and various amenities for employees. The facility was recently renovated and comes with a 15-year lease, making it an attractive investment opportunity for companies seeking a turnkey call center solution in Mexico.
Description
Founded in 2013, Contact Center offers custom-tailored customer service solutions for US companies seeking nearshore contact center services. They have over 1,000 seats capacity and operate 24/7.
Key Information
Providing services to various industries like financial services, telecommunications, hospitality, and healthcare.
The company’s key strengths include cost-effectiveness (over 50% more cost-effective than US domestic services), strong cultural alignment with the US, a proficient English-speaking labor pool, and disaster-free zones with robust business continuity plans.
They are ISO 9001 and PCI certified, ensuring quality management and security standards.
Additionally, as part of this package is a fully equipped vacant 700-seat call center facility in Mexico. This state-of-the-art facility includes redundant technology, UPS, power generators, multiple internet providers, training rooms, meeting rooms, and various amenities for employees. The facility was recently renovated and comes with a 15-year lease, making it an attractive investment opportunity for companies seeking a turnkey call center solution in Mexico.
Basic Details
Target Price:
$12,000,000
Gross Revenue
$7,400,000
EBITDA
$1,600,000
Business ID:
L#20240794
Country
Mexico
Detail
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