This Thanksgiving, celebrate the blessings of friendship and family!
About us
Welcome to Puzzle Brains - Connecting Minds, Building Solutions As a leading call center in the auto transport industry, with a passionate team of 150+ experts, we are dedicated to operational excellence and extraordinary customer experience all over the U.S. since 2016. Located in Shtip and Bitola, our mission is to reshape the call center landscape in Macedonia by prioritizing our team members' well-being, and ensuring they enjoy full benefits. We believe that work-life balance is the bedrock for fostering fresh ideas, out-of-the-box thinking, and innovative problem-solving solutions
- Industry
- Telephone Call Centers
- Company size
- 51-200 employees
- Headquarters
- Shtip
- Type
- Privately Held
- Founded
- 2016
Locations
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Primary
Get directions
Shtip, MK
Employees at Puzzle Brains
Updates
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🎉 Last weekend, we joyfully celebrated our 2, 3, and 4-year anniversaries in grand style! 👑 Our teams embarked on unforgettable adventures, diving into thrilling experiences that ignited our spirits. Some unraveled mysteries in a captivating escape room, while others paddled through serene waters on kayaking excursions. Meanwhile, a few raced with exhilarating speed on the karting track. Each adventure brought us closer together, creating lasting memories filled with joy and camaraderie. 🏎 🚣♀️ Here's to our remarkable journey and the countless extraordinary moments yet to come! Happy Anniversaries! 🥂
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A September to remember! 🤩 The past weekend’s team building in the stunning Ohrid was an absolute blast and a true celebration of our epic party skills! We recharged our batteries and created unforgettable moments, embracing the spirit of teamwork and fun. Here’s to the hard work that brought us together and the incredible memories we created!🥂
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🚀🎉 Breaking News! 🎉🚀 Let's crank up the excitement and celebrate the phenomenal Nikola from our Carrier Relations team! 🌟🎊 Nikola has just SMASHED records by dispatching 53 vehicles in a single day! 🚛This is not just a new record—it's a game-changer! 🏆🔥 Nikola, your unparalleled drive and unwavering dedication have truly set a new benchmark for excellence. Your achievement is nothing short of legendary, and we’re beyond thrilled to celebrate your extraordinary success! #LegendaryAchievement #RecordBreaker
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What a fantastic Sunday we had at our annual Football and Table Tennis Tournament! ⚽🏓The day was packed with action, excitement, and fantastic sportsmanship. A big thank you to everyone who came out to play, cheer, and make the event unforgettable. Your energy and positive spirit were the highlights of the day! 👏🏻 Kudos to our winners for their impressive performances and to all participants for bringing their A-game. It was a day of fun and fierce competition, and we couldn’t have done it without you. 🏆🥇
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🌟 Celebrating a Moment of Triumph! 🏔️ We're thrilled to share a moment of immense pride for our company! Our dedicated team manager, Dule Naumov recently embarked on a daring mountaineering adventure in the majestic Alps. Battling through challenging weather conditions, Dushko and the team from PSK Osogovo accomplished a remarkable feat by conquering not just one, but three peaks soaring above 4,000 meters in altitude: Breithorn (4.164m) Piramide Vincent (4.215m) Balmenhorn (4.167m) Their resilience, teamwork, and unwavering determination truly embody the spirit of our company. 🚀 Join us in congratulating Dushko and the entire team for this extraordinary achievement! Our company flag proudly flew alongside them, symbolizing our values and commitment to excellence. Here's to reaching new heights, both in the mountains and in all our endeavors! 🏆 #Triumph #MountaineeringAdventure #AlpsAdventure #ProudAchievement
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🌟 Behind every standout customer care expert is a phenomenal trainer, and Sonja is truly our superstar! 🌟 Our trainer Sonja has been on fire, training 78 new agents over a 2-month period for the Macedonian and Bulgarian offices, preparing them to ace the automotive transportation game across the USA! Her passion and expertise have equipped our team to deliver nothing short of stellar customer experiences.🚗 Sonja’s dedication goes above and beyond with her monthly quality assurance sessions, making sure our agents stay sharp and on top of their game! 💥 Thank you, Sonja, for your boundless energy and exceptional commitment since day one! We’re thrilled to have been creating magic together for over 7 years, and we couldn’t be more excited for the future together! 🎇👏 #TeamSpirit #TrainingExcellence #CustomerCareStars
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📢🎉 Celebrating a Major Milestone! 🎉📢 We're thrilled to announce that our Bitola office has grown to 100 incredible team members! From our humble beginnings in 2021, this achievement reflects the dedication, hard work, and passion of our entire team. 🚀 Thank you to each and every one of you who has been part of this amazing journey. Here's to many more milestones and successes ahead! 🌟 #CompanyMilestone #TeamSuccess #Growth #100Strong #TrowBackBitolaOffice