Hoteles Ibis Budget en Besanzón

I stayed here for 4 nights during the heatwave! Fortunately the air conditioning was very good. Usual Ibis room, comfy bed decent bathroom with good shower. Hotel is only a few yards from the bus and tram stop and the tram goes to the railway station which is better than the 20 minute uphill walk! Hotel is only a short walk from the main square, shopping streets, restaurant area and the river. Buffet breakfast was a good start to the day and all the staff were helpful and friendly. My first stay in Besançon and I'd gladly stay here again.

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First of all, the cost to stay here was cheap so I understand that it was not going to be luxurious in any way. We stayed for 1 night as we were visiting Franche-Comte. The location is just outside Besançon in a residential area. Handy for the tram and a short drive into the town. The staff were friendly enough. Our room was on the bottom floor. The hallway and our room were uncomfortably hot and stuffy. There was no air con in the room and, as it was a hot day, it was an uncomfortable temperature and difficult to sleep. The room was very basic. It reminded me of student accommodation. The bed wasn’t very comfortable and we had a thin pillow each. Otherwise, the room was clean. I personally wouldn’t stay here again but if you were looking for a one night stop for a cheap price it would be fine.

My wife and I stayed at this hotel from the 13th - 18th August 2022, In the evenings we would have two drinks before going to bed, the bar stays open until midnight, One of the nights there was no bartender as she left early, which left the night porter whom I'd never seen before, I approached him and ordered drinks to which he said the bar was closed, i politely reminded him of that the closing time was (midnight) so he got the drinks, albeit reluctantly, i paid him and said we would probably like another one, he said no we weren't getting any more, so as not to annoy him we only had 1 drink. On her way to our room as i finished my drink, my wife asked him for a glass of iced water as she had done every night, Suddenly I heard shouting so I look to see it's the porter shouting at my wife ”no you are getting no water” he screamed at her, trying to reason with him she said ”it's just a glass of water” but the porter aggressively persisted she would have no water, I told him he was a very rude person and that I was reporting him to the manager. The next morning we went to the manager with our complaint but to my surprise she wasn't one bit sympathetic towards us, she just said that she would have a word with him, she didn't even offer us an apology, When we came back the following night the same porter was on duty again but so was the bartender, we were having our drink when we overheard the porter saying to the bartender that he wasn't going to serve us anything, We are both in our mid sixties and in all our years of travel we've never felt so embarrassed or intimidated by a member of staff and over something as trivial as a glass of water! The incident completely soured our stay and really let the hotel down in how A) they let this happen and B) how they handled it. Truly appalling behaviour towards guests. Needless to say we will never be staying at this hotel or any hotel associated with it again...

El Hotel de Paris fue el lugar perfecto desde el cual explorar Bésançon durante unos días. Las habitaciones confortables, el servicio amigable y un buffet de desayuno han hecho de este hotel el punto de partida perfecto para nuestro tiempo en Bésançon. ¡Definitivamente recomendado!

Glad we chose Mercure for our 4-night stay. For a 4 stars, the rooms are small. However the furniture, the beds are very good quality. Staff was polite and professional and friendly. Location is excellent! We enjoyed crossing through the park and a bridge to reach town within 5 minutes walk. The parking was a huge plus. Breakfast is offers great choice and has quality products. Staff very professional and courteous. Bathroom amenities are basic but good quality shower and shampoo. Nothing else. Do carry your own. Will definitely recommend this hotel and will return again.

Stayed for 1N whilst in Besancon. It was somewhat challenging to find the entrance to this hotel - my satnav took me to the right area but signposted the wrong side of the road, and because there was no lighting at all on the signage at the entrance to the road to the Ibis at night, it didn't catch my eye. So a few wasted drives past searching for the entrance to the parking garage in the wrong place. Room was good for the price. No issues on that front. Breakfast was continental. Average range of options. Price very reasonable, and competitive.

This property has everything one needs for a short stay. The interior is very cosy and homy. Room was well equipped and bathroom was brand new. Bed was very comfortable too. We've had a nice rest at night. Everything is very clean and well thought through. Breakfast was delivered to our room on time and in an organised manner. Pierre and Klervie at the reception were brilliant and went out of their way to help us with everything we needed. They have even helped to carry our bags to the room (we were moving and the car was full of bags that needed to be transported into the room). This was very sweet and kind of them. Furthermore, they were very polite and friendly. Excellent job. Excellent reception and first impression of the hotel. Management is lucky to have both of them. I've stayed in many hotels and this is not something normal to happen even in high-end properties. There is no restaurant in the hotel, but many nice places around. Easy to find something to eat. Highly recommend.