Hoteles Pan Pacific en Tokio

Getting there Getting to the hotel from narita airport, you can take the keisei skyliner to change at Nippori at the Yamamote line to change and stop at Takanobaba and change to another train Seibu Shinjuku station. It will be a few minutes walk to the hotel from there. Very convenient. To go back to the airport, book yourself an express bus directly at the lobby entrance (QR code is there) with a screen on the departure timing to various airports so you don’t have to lug your luggage. Stay Luxurious hotel right smack in the middle of all the action, eateries, shopping, etc. I stayed for 7 nights at the premier suite which I believe had one of the best views around this area. Room is spacious for Japanese standards. And the 2 toilets and 2 bath is something we really appreciate. Amenities are all given, and you have everything in the room, including a Marshall Bluetooth speaker. Staff are friendly and eager to help during check in etc. I did not have much chance to interact with them since I also did not book one with breakfast. One tip is the enter the hotel through Starbucks directly downstairs, instead of going one round to enter the lobby. Just cut through Starbucks and go down the stairs immediately and make a left turn to the lobby. Afterthoughts Good and new hotel in an excellent location. Some things will need to be improved, out of the 7 nights, I only request for rooms to be cleared twice. The first time, housekeeping forgot to refill my towels after removing them, forgot to refill our drinking waters and even left a dirty tshirt in my toilet that don’t belong to me. I believe that could be used by them to clean the toilet, else no reasons someone’s dirty tshirt is found and left in my toilet. Should have definitely used a cleaner rag to clean up the toilet. I did not crate a fuss about it but just took the tshirt out of the room since it is a new hotel that just opened for one week and all staff are new too. But this should not happen next time again, especially since this is a suite booking. P/S check out Ichiran 3 mins walk away and the 24 hours Don Quixote too.

Hotel opened less than a year ago. Everything is new and the design is very modern. Location is in the middle of Shinjuku so it was close to everything. The hotel staff was very attentive and the connection between the lobby (on the 18th floor) to the concierge in the ground floor was always in sync. Breakfast at the main hotel had a great view for a nice clear day but selection is limited. They have a second buffet in their neighbour hotel (17th floor) that has more selection. I would not really recommend this hotel for younger kids due to its design but overall great hotel.