Customer Service Representative

Hi,

Hope you are doing well!!

Thanks for responding. Kindly find below Job description:

Greeting from Net2Source!

I am Ms. Riya from “Net2source Company”. I would like to connect you for a job opportunity for Malaysia location. Please fill the below table too. Please send your acceptance.

Position- Chat Support

Language- Japanese

Location- Malaysia

Shift timing- 5 days working, Rotational Shift

Experience- Min 6 months CS experience

Main Requirements:

Core Competencies & Proficiencies Levels

• Possess strong communication skills, including the ability to converse, read and write (type) effectively in the English and native language

• Ability to multitask, detailed oriented and possess good problem-solving skills

• Customer oriented with strong interpersonal skills and the ability to communicate effectively with customers

• Passionate in helping to resolve customer issues / queries and complaint handling

• A team player who thrives in a fast paced, dynamic environment

• A self-starter who can work independently and under minimal supervision

• Able to determine the problem/sentiment of each interaction and responds professionally

• Communicating with customer through all channel (phone, social media, digital, chat, etc)