Learning and Development Manager

• Join the fastest growing lending and recovery software solutions company.
• Work with colleagues who understand how to build great software.
• Enjoy breathtaking recognition and rewards.

For over 25 years, Juris Technologies has been developing sophisticated, enterprise-class software for the largest banks and enterprises in Malaysia. Our award-winning solutions have gained international recognition, and with our expansion into global markets, we are redefining the landscape of lending solutions.

YOUR MISSION is to grow our business by growing and equipping our incredible workforce alongside our visionary leaders.

We are seeking a passionate and forward-thinking Learning & Development (L&D) Manager to join our team and drive transformational growth within our organization. This role offers a unique opportunity to shape the learning culture of a cutting-edge software company and enable our people to excel in delivering innovative solutions for the financial industry.

KEY RESPONSIBILITIES

A. Develop and Execute Learning Strategies to Drive Business Outcomes

• Design and implement an L&D strategy aligned with organizational goals, ensuring employees are equipped to deliver exceptional software solutions and achieve measurable performance improvements.
• Business partnering with leaders to address current and future skills gaps, creating targeted initiatives that support market competitiveness and business expansion.
• Stay updated on industry trends in IT and financial services to continually ensure that the workforce is adequately enabled.

B. Deliver High-Impact Learning Programmes.

• Create realistic scenario-based training modules that simulate complex challenges faced by employees, particularly in technical development, project delivery, and customer interaction, to enhance problem-solving, decision-making, and adaptability in roles critical to delivering high-quality software and client solutions.
• Design and deploy a structured On-The-Job (OTJ) monitoring framework to track and evaluate employee performance and skill application in real-time work environments and implement feedback mechanisms for continuous improvement.
• Work with subject matter experts (SMEs) to create, refine, and deploy technical and functional training for software engineers, business analysts, project managers, and other business services roles.
• Collaborate with product units to design and implement upskilling initiatives on proprietary lending solutions.

C. Develop Future Leaders for Organizational Growth.

• Build leadership pipelines that identify and develop high-potential employees, preparing them for strategic roles to support the company’s growth and expansion plans.
• Design structured leadership development programs for all levels of employees (emerging leaders, team leaders, business unit heads, and senior management) by leveraging on proven frameworks.

D. Performance Monitoring & ROI

• Establish clear metrics to assess the impact of learning programs on employee performance, project delivery efficiency and quality, and customer satisfaction.
• Regularly analyze data and provide actionable insights to leadership, demonstrating the ROI of L&D initiatives and aligning programs with evolving business needs.

E. Culture Building & Employee Engagement

• Business partnering with HR to integrate learning programs into broader employee engagement and retention strategies.
• Act as a cultural ambassador to ensure core values and mission are consistently reinforced in all learning and development activities.

F. Team Leadership & Optimization

• Manage L&D resources, budgets, and vendor relationships effectively, ensuring cost-efficient delivery of high-quality training solutions.
• Continuously evaluate and adapt learning strategies to maximize ROI while meeting the demands of a fast-paced, technology-driven environment.

WHAT WE’RE LOOKING FOR?

You are someone who:

• Has a Bachelor's Degree in Human Resources, Organizational Development, Psychology, IT, or related field.
• At least 5 years of experience in L&D. Experience in the software development or tech industry is a plus.
• Possess experience in business partnering with stakeholders and is able to demonstrate tangible returns from prior L&D strategies / programmes / initiatives aligned with the business goals.
• Is highly adaptable and is comfortable working in a fast-paced, dynamic environment.
• Has exceptional interpersonal and communication skills, with the ability to influence and engage stakeholders at all levels.
• Experience with learning management systems (LMS) and digital learning tools.

Join us and be part of a forward-thinking team that is shaping the future of software development and delivery. If you have passion for people development and driving organizational success via impactful training initiatives, we want to hear from you!

Successful candidates will be required to work at Bangsar South area and may be required to travel as and whenever required.