Hotel Mesra keluarga di Calella

It is with considerable disappointment that I pen this review. Our experience at SANT JORDI, a purported 5-star property, fell drastically short of our expectations and has left us questioning the credibility of its rating. Upon our late-night arrival, we were eager to unwind and revel in the luxury amenities, especially the bathtub, which was a pivotal factor in our selection of this hotel. However, the excitement quickly morphed into disillusionment when we encountered a large, unsightly brown stain on the side of the bath, resembling feces. This egregious lapse in cleanliness prompted immediate communication with the reception, an interaction we hadn’t anticipated. Our subsequent meticulous inspection of the room uncovered more shortcomings: black mold inhabited the shower area, posing a severe health and safety risk. Furthermore, the water tap, when operated, emitted a noise so intrusive that it had the potential to disrupt the slumber of other guests within proximity. These occurrences were not only inconvenient but also reprehensible, considering the supposed standing of the hotel. Our concerns, articulated at check-out, were met with assurances of a full refund for the inconveniences suffered. Despite this promise, the refund is yet to materialize, adding to our grievances. Our stay at SANT JORDI was marred by unacceptable cleanliness standards, glaring maintenance oversights, and unfulfilled promises, all incongruent with the hotel's purported stature. We left feeling deceived and distressed, far from the rejuvenating experience we sought. It's imperative for prospective guests to approach with caution and for the management to institute immediate rectifications, lest the hotel’s reputation suffers irreversible damage. Rating: ⭐☆☆☆☆

We have visited this hotel several times now and as always found it to be very welcoming, very comfortable, in a great location & very good value for money. The facilities included are also very good. Every thing is so accessible, the Town ,the beach, the local buses, the tourist train, the train station & taxis all of which are reasonable, which makes it very easy to venture out & about if you wish to which we do & enjoy. We also never have a problem with the food as there is always something that we like whenever we visit the restaurant. We also noticed & chatted to several return guests from previous visits as well, which was nice as this speaks highly in itself of the hotel & staff. The staff in all areas of the hotel are extremely friendly, polite & helpful & help to make our stay very special. Those wanting an early morning coffee La Riera opposite the hotel opens at 6.00am and do a wonderful cafe con leche & it is also very friendly, or pack a travel kettle as I do. I often venture there when I am out for an early morning stroll to watch the beautiful sunrise down on the beach. We always visit for the Minerva Festival & my husbands birthday and it is very special to us. So much so that we have already booked for next year and cannot wait to return to our home from home, Many thanks again to everyone at the Amaika for yet another lovely holiday, cuidate y nos vemos pronto.

This hotel is set in Calella on the Costa Maresme, just 450 metres from the beach. It has 2 outdoor swimming pools, a water park for children. The water park has 4 slides There are sun terraces beside each pool. The family lounge has a snooker table and a TV. Free WiFi is available in common areas. The Hotel Oasis Park Splash has a restaurant serving Mediterranean and international food. In the bar area there are shows ranging from Brazilian music to flamenco and magic. All air-conditioned rooms at Hotel Oasis Park Splash feature a private balcony with views of either the sea, the swimming pool or the mountains. Each one comes with a private bathroom. The spa is payable and has to be booked directly at the reception. The Hotel Oasis Park Splash is located 45 km from Girona and 55 km from Barcelona. Located 1.8 km away, Calella Train Station connects you with central Barcelona in around an hour.

A short stay for of 2 days was booked with Triip.com for one adult and 2 children under 10, to join us who were booked in a day earlier for three days. Our three day booking was direct with the hotel, half board. The hotel is marked 'adults recommended' and they sure discourage children, by seeking to charge per occupancy rather than simply on a cost per room. The Trip site quite fairly offered the room at the rate for two adults, with children under 12 free, so this is what was paid. Half board was added but at the rate for two adults, which would be greater than the actual hotel rate for one adult and two children, but I was happy to have reserved restaurant secured. Things got messy at check in, the hotel insisting that the room was occupied by three 'persons' as they put it and should therefore be 50% extra, though the room was the same type as the twin we had for two adults. The Hotel also insisted that only breakfast was provided, and tried to argue that the B2B rate from the third party (Trip) was insufficient. I politely pointed out that the discounts provided to third party agents was no concern of the customer, and referred to my booking voucher which clearly stated I had booked a twin room, into which was going 1 adult, two very small children, and that breakfast and dinner was paid for, with the rate for 1 adult being greater than twice the local charge for a child. They were impossible to deal with, and I left the reception angry and upset. I contacted the Trip representative and by that evening it was sorted. Full marks to Trip, zero to the hotel. As for our stay, the hotel is excellent, but with room to improve. Dinner in the Buffet only commences at 8.00, resulting in quite the bunfight if the restaurant is busy. It was on that Thursday, a national holiday, and it was impossible to order wine and beverages after we seated, with a single service person taking orders. We ate our food dry, and finally placed an order for wine and water while eating dessert, some 40 minutes after seating. The same bottleneck occurred the next morning at breakfast, with the four snail paced Nespresso machines totally incapable of dealing with the coffee demands. Worse, all 4 machines overheated and went into 'service mode'. Worse again, these obviously unsuitable barista machines were the only source of hot water for Tea or infusions, but with no seperate hot water dispenser faucet. You had to stand for almost 2 minutes while the machine slowly dispensed through the coffee outlet, a single mug of hot water, to the frustration of the queue behind. This needs sorting, it took ages to get a breakfast beverage every morning, and on the second day I had to return 4 floors to my room and fill my cup from the in room Nespresso maker. I'd advise to bring a travel kettle with you. Otherwise, a fine hotel, but the restaurant problems and discriminatory pricing for children are an issue, so not a hotel for children.