Hotel 4 bintang Fresno yang Popular

I've been to this property for business on-and-off since the beginning of the year, and my first experience was not a good one with housekeeping - I didn't need my room serviced everyday, but when I did make the request they finally came 3-days later. Since then my experiences have been fine, mostly because I have stayed for shorter periods and don't need anything from housekeeping... Well, my most recent stay was marred with poor service, and I guess that is mostly my fault since I left something in the room. In trying to retrieve my item, I got housekeeping's voicemail and left a message. After not receiving a call back after 3 days, I stopped-by the property since I was back in Fresno. However, the front desk told me I couldn't do anything other than call back and leave another voicemail - I also left a message anyway. After another 3 days, I still hadn't heard back, so I stopped-by again and the front desk said there was nothing they could do - so 3 voicemails and 2 in-person visits and I couldn't even ask directly if they had found my item, let alone receive any response... so I know my item is gone. I simply advise that if you want to stay at this property, try to avoid not only housekeeping but the front desk staff as well if you want a good experience. If you need to interact with either of them (which most of us do), then I would definitely recommend you go somewhere else!

Terletak di Fresno, Tropical Paradise berada di kawasan hiburan, dalam lingkungan 5 minit memandu dari Universiti Negeri California, Fresno dan Stadium Kanak-kanak Valley. Rumah tamu ini berada 2.2 km dari Padang Beiden dan 2.4 km dari Fashion Fair Mall.Berseronoklah dengan kemudahan rekreasi seperti kolam renang terbuka atau kecapi pemandangan dari taman. Ciri-ciri tambahan di rumah tamu ini termasuklah akses Internet wayarles percuma, pendiangan di lobi dan tempat berkelah.Kemudahan yang ditampilkan adalah termasuk daftar keluar ekspres, perkhidmatan pencucian kering/dobi dan tempat simpanan bagasi. Tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.Belai diri anda dengan menginap di salah sebuah daripada 3 bilik tamu yang dihias secara berasingan, serta menampilkan pendiangan dan kolam renang persendirian. Katil tilam berlapik anda disediakan dengan gebar bulu kapas dan cadar Frette Itali. Bilik mempunyai laman dalam berperabot persendirian. Dapur sedia dilengkapkan dengan peti sejuk/penyejuk beku saiz penuh, ketuhar dan dapur. TV Pintar 55-inci dengan program digital disediakan untuk hiburan anda, manakala akses Internet wayarles percuma membolehkan anda sentiasa berhubung.

I first visited this hotel in 2018. In 2022, this hotel is suffering a little from the aftermath of the pandemic. The rooms are spacious, the bed comfortable, 3 chairs in the room, one office type, one straight chair and one easy chair, plus a work table. Mini-fridge in the room. Garden-facing rooms have a pleasant view. There were some minor deferred maintenance issues. No daily maid service, a Covid innovation that should be reversed, IMHO. The pre-pandemic excellent breakfast has now been reduced to a minimal ”grab 'n go” bag. The 4 employees I encountered were friendly and helpful. The room rate on Trip.com was reduced appropriately given the reduced service.

Saya telah datang ke sini selama kira-kira setahun, saya rasa hotel ini adalah lokasi yang baik dan kakitangan yang mesra. Saya pernah mendengar makanannya sedap tetapi saya belum mencubanya. Saya akan terus menggunakan laman web ini.

The interior space of the rooms is in need of updating. Poor and shotty workmanship is very evident in what is there now. The fitness room is accessed by an outside door next to the lobby and when I attempted to open it two homeless men staggered out. There were marks on the floor from spilt soda hopefully. It did not smell like urine but it was creepy. The have cameras in the unit but they either don't work or no one is monitoring the room. I recommened they do a couple physical sweeps every evening since it was mentioned this is not the first time they have had this problem. There is a container for dissenfectant wipes but it was empty. The fan in the fitness room does not work. The clock on the wall is not working. This is all in the fitness room. The parking situation needs to be addressed. One exit is closed so you have to go against the directional traffic arrows to get out of the property. We found the bed comfortable and the complimentary breakfast in the morning acceptable.

Although there were some minor issues with employee attitudes and the lack of the bar consistently being open, the stay here was amazing. The fountain-pool, although it can be cold, and breakfast were enjoyable. The rooms were neatly organized and provided adequate space to walk around. Most downstairs units have patio doors which allow you to sit outside and enjoy listening to the waterfall pool. The front desk staff were helpful and knowledgeable about the area. The hospitality crew is mostly Spanish speaking, so it would be helpful if you are bilingual or have a translator ready. I would highly recommend staying at this beautiful hotel.

I booked this hotel for a one night stay in: Fresno before picking up my mom from the airport (I flew the day before) and heading to Mariposa, CA. This was a great hotel, as it was located near a number shops and restaurants, as well as the Fashion Fair Mall. The hotel however is tucked away on a side street and thus not visible from the main street. The rooms are spacious and feature a kitchenette, as well as living/work space that is separated from the sleeping area by a big TV. The kitchenette was nice, as I was able cook a nice steak dinner. The TV separating the living/sleeping area swiveled depending on which room I was in. The bathroom has sink outside of the separate shower and toilet room. In addition to everything I have mentioned the beds were very comfortable and thus I was able to get a good night’s sleep. Lastly the free breakfast was tasty. My only issue was with my room key card a few times (would not always work) and the front door being locked at just after 7am in the morning. In all this hotel was a good value and will consider it again if am back in the Fresno area.

I used to stay at this location years ago with my old firm and recently returned for a business trip. I had flight issues which delayed my arrival by a day and when I called to let them know, Leslie graciously acknowledged my Platinum status and allowed me to cancel that night with no penalty as a one-time courtesy, which I was not expecting since I was past the window for changes/cancellations. Upon (finally) arriving, I noticed that the hotel had undergone a facelift since my last stay. Still your standard Courtyard, but they did a nice job updating the hotel given what they had to work with. The front-desk staff was just as accommodating as I remembered and my room was clean and comfortable.

I have stayed here multiple times over the last 2 years for work and everything is always great. Always warm welcome from the front desk team when checking in, the rooms are generously sized, very comfortable beds and great AC, I like a cold room! My go-to hotel when I’m in town for Business.

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