Hotel 5 Bintang Terbaik di Fukuoka

very impressive entrance but rooms are very small. Everything is very funtional and super clean. The value is just about right. The breakfast was nice but I had better at other japanese hotel. I will not go back to that hotel since there are better options out there.

Location is excellent & convenient. You can easily access to the subway station at B1 especially on a rainy day. Lot of restaurants around the area. Service is good & the front desk staffs are very helpful, can speak fluent English.

This is the most disgusting and despicable thing any hotel management can do is to chase my father off the premises when he was waiting quietly for me downstairs to have breakfast. I am staying with my mother in this hotel and since they’re not together anymore, my father decided to wait for me at the quiet third floor banquet. I was just getting ready to meet my father when the security manager and his team of security threatened my father with Police to arrest him! To which my father replied that his lawyer will sue them for malicious prosecution! Since he was just quietly sitting at the sofa waiting for his son to come down! Not having issues. Eventually, my father removed himself from the hotel but yet; the security manager was physically manhandling my father while at the lobby by grabbing his arm even though he was walking normally! The security manager was just trying to create a scene with my father. DO NOT STAY HERE! These people here are vile and vindictive in their demeanours! Totally unprofessional and have no work ethics! No services from the heart ❤️ They are a total disgrace to the hospitality industry! Definitely not a 5 Star Hotel in services but more like a putrid fish market!

Fue nuestro último hotel del viaje y uno de los mejores en los que hemos estado en Japón! Muy elegante y moderno, con espacios muy amplios y unas vistas espectaculares de la ciudad! Está apartado del centro pero tienen un servicio de traslado gratuito, por lo que eso deja de ser un problema. La habitación es muy amplia y moderna. La cama es muy confortable. La zona de spa es amplia y muy agradable. Aún seguimos alucinando con el menú degustación que disfrutamos en su restaurante japonés, fue un auténtico espectáculo! El desayuno también fue increíble, muy variado y con vistazas. Si volvemos a Fukuoka volveremos sí o sí a este alojamiento! El staff es muy amable y están pendientes de que todos los clientes se sientan como en casa!

I have always been a big fan of Grand Hyatt, spent two nights in Grand Hyatt Fukuoka with my family in April 2024. Room assignment was good, met the expectation of our previous requests. Despite the hotel is not new, its timeless design and cleanliness made our stay very enjoyable. Room’s air conditioning was a bit weak but a dyson fan has already been placed inside our room so it was not an issue. Bathtub was unbelievably ergonomic and you can enjoy an amazing hot bath after a long day of shopping. The hotel offers parking at a price but it was reasonable. The hotel is right next to a big shopping mall (with tax return for visitors!) Clothings, sports goods, JUMP shop, gaming centre with lots of claw machines (you can actually win a lot of stuff there), pharmacy, convenient store, you name it. We also had buffet breakfast in the hotel which was filled with a good variety of food and all of the tastes excellent! Would definitely come again if we visit Fukuoka again in the future.

ニューオタニブランドなので、それなりの期待をしていましたが、残念ながら打ち砕かれました。 ビジネス利用で朝食付きツインタイプに1人で宿泊。 部屋の広さは十分で清潔感はあり、アメニティも充実していました。古さは否めない感じですが、水回りやクローゼット等一部はリニューアルされており、空調も不快さはなく良かったです。 しかし、ベッドのマットレスは安めのモノでしょうか、寝心地は良くありません。周辺にある新しいビジネスホテルの方がよっぽどこだわりのある高品質モノが多いと感じました。 その点については、大きく期待を裏切られてしまいました。 洋食バイキングの朝食は品数がものすごく少なく、本当に残念でした。 *料理のオーダーが出来る点や、味は全般的に合格点ですが、種類が少なすぎるのは驚きを隠せず愕然としました。 朝食会場のスタッフの対応も味気なく、空いていたのに流れ作業的な感じる雑な感じ。ホテルの看板を背負っている意識は微塵も感じられませんでした。 清掃スタッフはすれ違いざまにしっかり立ち止まって挨拶されましたが、遠くに見えてスタッフは横柄な歩き方でダラダラとしていて気分が悪くなりました。 この点についても、周辺の新しいビジネスホテルの方が教育が行き届いている感じがします。 フロントスタッフの方々は、忙しそうでしたがテキパキとしていて不快さはありませんでしたが、一方で暖かさは感じませんでした。 結論、バード、ソフト、値段を勘案すると選びません。 よっぽど安ければまた泊まりたいとは思いますが、積極的にはナシです。 バードは予算の問題もあり簡単には改善出来ませんが、スタッフ教育は幾らでも出来るはずです。 気が付いたら、周辺の競合ホテルや、競合ではないランクのホテルに抜かれていた、、、そんな未来が近いホテルですね。

Room is larger than most hotels in Fukuoka but bathroom needs to be updated with old fashioned taps to mix hot & cold water. Amazing breakfast buffet spread with even a 'live' onigiri station.

A city for gourmets!! An excursion to Dazaifu and eating all variable foods make your stay very valuable. Not many historic sites but its worthwhile to enjoy a bit laidback experience. Also small excursions to close by area are possible.

I've been to Fukuoka multiple times and previously stayed at other establishments that simply cannot match the Ritz. Got a king room for my honeymoon. Really appreciate Sanjay and rest of staff making us feel very appreciated from check-in until departure. The level of attentiveness was impressive, and people here speak good English. Location is quite good, close to metro/bus stops, Ohori park,and plenty of eateries/shopping/yatai's. Room is as modern as you'd expect. Bed and bathroom are very comfortable - other hotels are going to struggle to match this level of sophistication. I really appreciated the amount of space vs the typical Japanese hotel. Great amount of amenities. Minor suggestions for improvement - in-room snacks - we got the impression that several of the snacks were complimentary. After we checked out, we discovered that they were not, an unpleasant surprise. Some better communication here would be valuable. Late check out - as an Elite member at check-in we were told that late check out would be offered. However, on the day of I discovered that I still had to call to ask for late check out, and then I had to wait a bit until they called back to confirm. The small details matter in delivering a flawless experience. Still, these are relatively minor things and overall we were very satisfied with our stay. On our next stay to lovely Fukuoka we'd definitely only stay here. Book it, you won't regret it.

環境很舒適，食物十分驚喜好味，是十分值得來的地方。 可以借用的玩意很多，還有黑膠唱片隨便自行選播。 不過晚上有幾分鐘只有微微雨，已在帳篷上發出明顯的嗒嗒聲，如果是雨天則會很麻煩，洗澡後也有機會淋雨，因此幸好天氣不錯，度過了愉快的一晚。