Hotel Mesra keluarga di Garden Grove

Clean nice service . Close to all the shops and Disney . Nice location. Friendly staff

比較嘈雜。前台有一個叫Vicky的所謂經理，不專業，不積極處理客人問題，為自己開脫。

酒店很溫馨，每日早餐品種更新。半自助式的出品非常喜歡。品質也很好。服務員熱情禮貌。由於酒店位置離迪斯尼很近，住房率很高。

When we went to Anaheim, we originally had booked a room at the Westin. This was a few miles away from the Disney Parks. Due to a change in plans, we had to extend our stay and ended up booking a room at the Residence Inn because the price was a little bit less and we got a bigger room which came with the kitchen. We got a cheaper rate, however, the rooms were not clean at all. The housekeeping only comes every three days and they only change the sheets when they come to clean. Every time I called housekeeping to request towels or other items, they never showed up. We all ended up getting bites from either fleas or bed bugs. Not sure which one, but our son has marks on his legs now from the bites. We complained to the manager and the only thing did was take off half of the parking for 4 or the 5 days were stayed there. There are so many other hotels in the Disneyland area to stay at that are a lot cleaner and closer. The only thing that I can say that was good was the free breakfast and the pool . Other than that, the rooms were old and outdated, the water in the bathtub barely got hot and the faucets were rusted. There was only one sink for everyone to share. The whole design of the room just did not work for us. Definitely a lesson learned! We will not be staying here again.