I had mixed feelings about my stay at this hotel.
Starting off with the positive things:
1) they were essential one of only 2 places in the City of Jiujiang that would accommodate foreigners during the pandemic. My green arrow code had an asterisks, since I was in Shenzhen within the past 14 days which had a few cases at the time. This made it hard for me to find a place to stay.
2) The location is ok, away from city center but close to an indoor hot bath spa facility. This was the highlight of my stay.
3) wifi was fairly solid, hot water for showering was available, they offered free cleaning service for my dirty clothes, free hot beverages at the lobby and a nice lounge with a ping pong table on the 5th floor.
Now regarding the cons:
1) the landline telephone from my room wasn't working to help me place calls. I tried to reach out to reception to talk about issues, but I couldn't get them on the line. This meant I had to physically go down to the lobby level and communicate my concerns. No problems receiving calls though.
2) The elevator reeked of a strong revolting cigarette stench. Despite there clearly being a no smoking sign in the machine, cetain patrons outright disregarded the rules and did as they pleased. Hotel personnel don't even bother to confront such individuals, which is very upsetting to non-smokers like me. Rather than making an effort to create a healthier and cleaner environment for everyone, the administration prefers to turn a blind eye to such activities, since they fear backlash from such clients and potential loss of revenues from them. This is a major societal issue, but I believe that it will get solved gradually as time goes by and the younger generation gets better educated. I resorted to taking the rear stairwell as an alternative instead.
3) my room key stopped working abruptly on several occasions, hence I had to solicit the cleaning ladies to help open my room door. Furthermore, I eventually lost that room key, and when I went to tell the receptionist what happened, they gave me a new room key but told me I must pay 50¥ (a third of my nightly room rate) as a replacement fee at checkout. Needless to say, I thought it was inappropriate for them to ask for that much money. Most major hotel chains would happily give a new room key for free.
4) the majority of food options in their breakfast buffet were saturated with either added sugar or oil.
5) ************ cards were regularly thrown underneath my room door. It's supposed to be illegal to solicit such services, but its rampant and openly done with no efficient crackdown. This is another thing the hotel administration could do to improve its protocols.
*Most of the days I spent in Jiujiang were plagued with torrential rain. Obviously this is beyond human control, so I'm not blaming anybody for this. It made my stay in the city unfortunately less pleasant, as I didn't even once get to see a blue sky with a sun.
Overall I would give this place a 7/10
Recommended, but if you are a foreigner then be aware of the aforementioned details. Nobody spoke English, which was to be expected. Be prepared to speak the country's official language if you want to get around in Jiujiang! 😁
Cemerlang
2064 Ulasan